Nail Lounge

★★★★★
  • 4131 Bridgewater Pkwy

    Stow, OH 44224

    Map & Directions
  • 330-928-9177

About Nail Lounge

Details
Hours
Sat: 11am-8pm, 9am-5pm, Mon-Tue: 11am-7pm, Thu-Fri: 11am-7pm, Wed: 11am-8pm

Personal Services

Personal Services
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Barabara S, You are so far from the truth. The ONLY complaint you had when you came back was your bill. As we explained to you: fill $18, each nail fix is $3 ( you had 3 replaced ), cut down is $3 ( you had cut down but we didn't charge you, and your nails were WAY over due ) , and pedicure is $40. Lets add this up: $18+$9+$40= $67. TAX in Stow is $4.36. TOTAL: $71.36. You left our shop 1.5 hours later ( is about right for the service received, not exactly a rushed job ) , a happy camper I might add. You even left a very generous tip- only shows we took care of you. You are bashing my business because we had a disagreement that is not exactly relevant to the service you received here. This is a FREE MARKET. Do you go to Starbucks and expect to pay Dunkin Donut price? Yes be kind to others, practice what you preach. Have a bless day.

5
★★★★★

Barabara S, You are so far from the truth. The ONLY complaint you had when you came back was your bill. As we explained to you: fill $18, each nail fix is $3 ( you had 3 replaced ), cut down is $3 ( you had cut down but we didn't charge you, and your nails were WAY over due ) , and pedicure is $40. Lets add this up: $18+$9+$40= $67. TAX in Stow is $4.36. TOTAL: $71.36. You left our shop 1.5 hours later ( is about right for the service received, not exactly a rushed job ) , a happy camper I might add. You even left a very generous tip- only shows we took care of you. You are bashing my business because we had a disagreement that is not exactly relevant to the service you received here. This is a FREE MARKET. Do you go to Starbucks and expect to pay Dunkin Donut price? Yes be kind to others, practice what you preach. Have a bless day.

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Barabara S, You are FAR from the truth. The ONLY complaint you had when you came back was your bill. As we explained to you: fill $18, each nail fix is $3 ( you had 3 replaced ), cut down is $3 ( you had cut down but we didn't charge

3
★★★★★


Barabara S, You are FAR from the truth. The ONLY complaint you had when you came back was your bill. As we explained to you: fill $18, each nail fix is $3 ( you had 3 replaced ), cut down is $3 ( you had cut down but we didn't charge

.

Nice clean and trendy salon. I had such a great experience here. Just had my nails and lashes done for my wedding. I love it!!!

5
★★★★★

Nice clean and trendy salon. I had such a great experience here. Just had my nails and lashes done for my wedding. I love it!!!

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I'm so glad my friend told me about this place. Its so clean and friendly. I just wanted a good mani/pedi. Ladies look no further this is the spot to be! I tried out a lot of places and this is the only place that my polish stays on for

3
★★★★★

I'm so glad my friend told me about this place. Its so clean and friendly. I just wanted a good mani/pedi. Ladies look no further this is the spot to be! I tried out a lot of places and this is the only place that my polish stays on for

.

I love this place! Almost everyone I know comes here. Very clean and friendly environment. I love that I can have my very own personal kit. Everyone here is such a perfectionist. I always leave here very happy and my french manicures last for days!

5
★★★★★

I love this place! Almost everyone I know comes here. Very clean and friendly environment. I love that I can have my very own personal kit. Everyone here is such a perfectionist. I always leave here very happy and my french manicures last for days!

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The Nail Lounge in Stow Ohio is a bad choice for nail services.
Pressed for time ad in need of a manicure,fill and pedicure I ventured into this location due to convenience.Met with a bad and unfriendly attitude by both employees servicing me,who obliviously did not get along with each other. I was quickly able to forget about them as my focus turned to the lack of basic cleanliness of the salon. Stuck with no time to turn back I proceeded onward with the services and 1.5 hours later I was presented with a bill for $72.......shocked at the amount being higher than the same services in this area I questioned the bill and was told quickly and rudely that I received 3 nail repairs and was charged for my nails to be filed down to a more active length.Unable to stay and discuss this further I signed and left with pans to speak with them the following day. I phoned 17 times during store hours and there was no answer.I stopped in to speak with them direct and was met with defensiveness in addition to an inability for them to articulate the details of the charges. They basically said too bad,don't come back......I am in the customer service industry and although I know bad service and carelessness exist It makes me upset that owners and employees do not realize the impact it has on their business and the power of the consumer.Customer service is the ONLY thing that differentiates us from others and frankly it's important to just be kind to others..it goes along way.

1
★☆☆☆☆

The Nail Lounge in Stow Ohio is a bad choice for nail services.
Pressed for time ad in need of a manicure,fill and pedicure I ventured into this location due to convenience.Met with a bad and unfriendly attitude by both employees servicing me,who obliviously did not get along with each other. I was quickly able to forget about them as my focus turned to the lack of basic cleanliness of the salon. Stuck with no time to turn back I proceeded onward with the services and 1.5 hours later I was presented with a bill for $72.......shocked at the amount being higher than the same services in this area I questioned the bill and was told quickly and rudely that I received 3 nail repairs and was charged for my nails to be filed down to a more active length.Unable to stay and discuss this further I signed and left with pans to speak with them the following day. I phoned 17 times during store hours and there was no answer.I stopped in to speak with them direct and was met with defensiveness in addition to an inability for them to articulate the details of the charges. They basically said too bad,don't come back......I am in the customer service industry and although I know bad service and carelessness exist It makes me upset that owners and employees do not realize the impact it has on their business and the power of the consumer.Customer service is the ONLY thing that differentiates us from others and frankly it's important to just be kind to others..it goes along way.

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