Sprint

★☆☆☆☆
  • 261 Springboro Pike

    Dayton, OH 45449

    Map & Directions
  • 937-432-1900

1.0 1
Hi! Sign in to let us know how Sprint was?
Write a Review
.

Unfortunately I have a contract with this company. When I was shopping for deals they had the best but I guess some things are to good to be true. I have had more trouble with my phone service than I have ever had. They have changed around the billing system so the employees can't even understand it. My phone has been shut off before I even received a bill and I have had to pay almost $400 in the last month just to keep it on. I visited the Sprint Store after having no luck when I called their customer service line. Upon entering the store I had to wait forever in line because there were so many people having trouble similar to mine. The employee that attempted to help me couldn't understand what my complaint was about since I actually paid to have my phone service restored, it was on so what's the problem. Finally a manager was called over and after reviewing my bill several times I was credited $74.00. Needless to say that really didn't make up for my time and trouble since I have to have a working cell phone nor did it give me the my money that I shouldn't have had to spend back. I am really disappointed with Sprint and once my contract is up I will never go back.

PROS: none
CONS: customer service, phone service

1
★☆☆☆☆

Unfortunately I have a contract with this company. When I was shopping for deals they had the best but I guess some things are to good to be true. I have had more trouble with my phone service than I have ever had. They have changed around the billing system so the employees can't even understand it. My phone has been shut off before I even received a bill and I have had to pay almost $400 in the last month just to keep it on. I visited the Sprint Store after having no luck when I called their customer service line. Upon entering the store I had to wait forever in line because there were so many people having trouble similar to mine. The employee that attempted to help me couldn't understand what my complaint was about since I actually paid to have my phone service restored, it was on so what's the problem. Finally a manager was called over and after reviewing my bill several times I was credited $74.00. Needless to say that really didn't make up for my time and trouble since I have to have a working cell phone nor did it give me the my money that I shouldn't have had to spend back. I am really disappointed with Sprint and once my contract is up I will never go back.

PROS: none
CONS: customer service, phone service

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Sprint, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review