Li Wah

★★★★☆
  • 2999 Payne Ave

    Cleveland, OH 44114

    Map & Directions
  • 216-696-6556

Food

Food
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Food is great, just sometimes very crowded

3
★★★★★

Food is great, just sometimes very crowded

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Amazing Dim Sum. The price could add up quickly, but you probably won't find yourself spending as much as you would at, say, Longhorn. It's a very good value, and the service is great and impressively quick. Definitely give this one a try,

3
★★★★★

Amazing Dim Sum. The price could add up quickly, but you probably won't find yourself spending as much as you would at, say, Longhorn. It's a very good value, and the service is great and impressively quick. Definitely give this one a try,

.

This place has some very good dim sum. Its been a place i have been going for years. Whenever Im in Cleveland i always at least stop by for dim sum.

2
★★★★☆

This place has some very good dim sum. Its been a place i have been going for years. Whenever Im in Cleveland i always at least stop by for dim sum.

Pros: Dim Sum

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This place has long had the best authentic Chinese food and Dim Sum in Cleveland located inside Asia Plaza in Clevelands little Chinatown area. I have never had any problems with the service or food.

5
★★★★★

This place has long had the best authentic Chinese food and Dim Sum in Cleveland located inside Asia Plaza in Clevelands little Chinatown area. I have never had any problems with the service or food.

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The food maybe good at the place, but the customer service is absolutely awful. I had a 10% discount coupon, but the waiter "decided" not to take it, so she told me they don't take those anymore. I asked for the manager, they spoke some thing I don't understand then the manager also told me they don't take this anymore. There were still 6 months to expire on the coupon I had. I wasn't happy so said something like your customer service is awful. Then the manager told me "if you are not happy, don't come. We have people line up everyday"!! I will definitely not go back here again.

1
★☆☆☆☆

The food maybe good at the place, but the customer service is absolutely awful. I had a 10% discount coupon, but the waiter "decided" not to take it, so she told me they don't take those anymore. I asked for the manager, they spoke some thing I don't understand then the manager also told me they don't take this anymore. There were still 6 months to expire on the coupon I had. I wasn't happy so said something like your customer service is awful. Then the manager told me "if you are not happy, don't come. We have people line up everyday"!! I will definitely not go back here again.

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I'm not sure where the negative reviews are coming from. The food is A+, the service is a solid B+, seating is almost always immediate. I've never had a problem with the manager and she almost always goes out of her way to say hello to customers, the wait staff speak very decent english. The price isnt any different than any other good Chinese food in Cleveland. My ONLY reserve is the neighborhood but I've never experienced anything negative. If you haven't been, give it a try. I go every time I travel to Cleveland and not yet have I had a bad experience.

2
★★★★★

I'm not sure where the negative reviews are coming from. The food is A+, the service is a solid B+, seating is almost always immediate. I've never had a problem with the manager and she almost always goes out of her way to say hello to customers, the wait staff speak very decent english. The price isnt any different than any other good Chinese food in Cleveland. My ONLY reserve is the neighborhood but I've never experienced anything negative. If you haven't been, give it a try. I go every time I travel to Cleveland and not yet have I had a bad experience.

Pros: food, service, environment, easy access location close to downtown.

Cons: neighborhood

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Living in the starved for DIM SUM city of Phoenix (we only have 2 places that serve DIM SUM); when I heard that Cleveland serves DIM SUM basically anytime - I had to try...Bo Loong I did like okay (already did review)...But Li Wah's I went to 3 times for DIM SUM, maybe I just knew what to order...The sticky rice & sesame treats, I wish I could market and take on the plane back to Phoenix...Sticky rice is supposed to have Chinese Sausage, which the Li Wah's does...Sesame treats are supposed to be light and eaten in 2 to 3 bites which Li Wah's does...If business takes me back to Cleveland, I know I will be back to Li Wah's...

2
★★★★★

Living in the starved for DIM SUM city of Phoenix (we only have 2 places that serve DIM SUM); when I heard that Cleveland serves DIM SUM basically anytime - I had to try...Bo Loong I did like okay (already did review)...But Li Wah's I went to 3 times for DIM SUM, maybe I just knew what to order...The sticky rice & sesame treats, I wish I could market and take on the plane back to Phoenix...Sticky rice is supposed to have Chinese Sausage, which the Li Wah's does...Sesame treats are supposed to be light and eaten in 2 to 3 bites which Li Wah's does...If business takes me back to Cleveland, I know I will be back to Li Wah's...

Pros: Great Dim Sum, Service, Parking

Cons: Pay for Chopsticks?

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I used to be a regular customer. Every other Sunday I would take family and friends after church and the 8 of us would sit at a big round table and enjoy the dim sum plus some special dishes. Then one Saturday I stopped by on my way home from work and ordered sweet & sour pork. After a long wait it finally arrived and looked great. The sauce was tasty enough but when I took a bite I discovered that the pork inside the shell was absolutely raw! I sent it back to the kitchen and when it returned nothing had changed. I pointed this out to the waiter and then the manager who offered no help. Li Wah is considered to be the most upscale Chinese restaurant in Cleveland this is a rather unsophisticated dish so maybe they don't have much experience with sweet & sour. I can excuse that, but the lack of integrity and customer service shown by the manager can not be excused. It suggests the possibility of other problems. So I avoided this place for quite a while. Then on 4-19-07 I decided to try this restaurant again. This time I ordered their fried oysters-surely they couldn't mess this up. When the oysters came they looked beautiful and I could hardly wait to try them. They were huge so I cut one in two and got quite a surprise. The golden brown shells were empty! I offered a couple to my business associate and we proceeded to open them all up to take a look. Every single one was an empty shell. Well we had a good laugh and went elsewhere. What are the odds that I could be the only customer to be ripped off twice in a row. Perhaps if you order their genuine specialities you will be OK. And it is relatively difficult to hide larceny or incompetence on the dim sum cart. But where there is smoke there is usually fire, so I would not be able to recommend this restaurant to anyone and I see no reason to return to Li Wah considering the very excellent alternatives available downtown.

2
★★☆☆☆

I used to be a regular customer. Every other Sunday I would take family and friends after church and the 8 of us would sit at a big round table and enjoy the dim sum plus some special dishes. Then one Saturday I stopped by on my way home from work and ordered sweet & sour pork. After a long wait it finally arrived and looked great. The sauce was tasty enough but when I took a bite I discovered that the pork inside the shell was absolutely raw! I sent it back to the kitchen and when it returned nothing had changed. I pointed this out to the waiter and then the manager who offered no help. Li Wah is considered to be the most upscale Chinese restaurant in Cleveland this is a rather unsophisticated dish so maybe they don't have much experience with sweet & sour. I can excuse that, but the lack of integrity and customer service shown by the manager can not be excused. It suggests the possibility of other problems. So I avoided this place for quite a while. Then on 4-19-07 I decided to try this restaurant again. This time I ordered their fried oysters-surely they couldn't mess this up. When the oysters came they looked beautiful and I could hardly wait to try them. They were huge so I cut one in two and got quite a surprise. The golden brown shells were empty! I offered a couple to my business associate and we proceeded to open them all up to take a look. Every single one was an empty shell. Well we had a good laugh and went elsewhere. What are the odds that I could be the only customer to be ripped off twice in a row. Perhaps if you order their genuine specialities you will be OK. And it is relatively difficult to hide larceny or incompetence on the dim sum cart. But where there is smoke there is usually fire, so I would not be able to recommend this restaurant to anyone and I see no reason to return to Li Wah considering the very excellent alternatives available downtown.

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The service is good and the food is relatively good - there are times the food are not fresh (depend on who and what is ordered). Our party has 12 people and a third of them are kids, the manager keeps pushing us to order the "family dinner for 10" citing there will be more seafood, etc. Because of cost and the composition of the dishes, we want to order two "2 family dinners for 6." I told the manager that someone in the party does not care for seafood (I don't think I should have to tell her the illness - it's gout for whatever it worth). It's very hard to convey the no answer to the manager. Plus, there are so many fruit flies and they are everywhere. I wonder if the proper agencies have ever checked the place out.

On a different note, the servers are friendly, prompt and polite. To one who knows the real taste of Chinese food, there are many places in town that are better. However, I have to let you know that I am not Cantonese and therefore my judgment might be biased.

0
★☆☆☆☆

The service is good and the food is relatively good - there are times the food are not fresh (depend on who and what is ordered). Our party has 12 people and a third of them are kids, the manager keeps pushing us to order the "family dinner for 10" citing there will be more seafood, etc. Because of cost and the composition of the dishes, we want to order two "2 family dinners for 6." I told the manager that someone in the party does not care for seafood (I don't think I should have to tell her the illness - it's gout for whatever it worth). It's very hard to convey the no answer to the manager. Plus, there are so many fruit flies and they are everywhere. I wonder if the proper agencies have ever checked the place out.

On a different note, the servers are friendly, prompt and polite. To one who knows the real taste of Chinese food, there are many places in town that are better. However, I have to let you know that I am not Cantonese and therefore my judgment might be biased.

Pros: Good service

Cons: cleanness

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Compared to the other chinese restaurants around cleveland, li wah has the worst services because of the boss, Donna. she is cheap, greedy and rude to its employees and customers. She will push plates of food up to your face and won't take no for an answer, so we had to buy the food. When the waitresses are offering their opinions, the boss rushes up and tells her that she isn't telling us about the fish and whispers "that's more expensive". Just plain money hungry. Also, the food isn't that great. The middle of my dumpling is cold, the buns smells like it was overnight, the egg tarts have hard edges, and the potstickes dripped in oil. And we went on a Saturday morning, suppose to be the best day for dim sum. I recommend anywhere but Li Wah for people eating at downtown, run down cleveland china town.

0
★☆☆☆☆

Compared to the other chinese restaurants around cleveland, li wah has the worst services because of the boss, Donna. she is cheap, greedy and rude to its employees and customers. She will push plates of food up to your face and won't take no for an answer, so we had to buy the food. When the waitresses are offering their opinions, the boss rushes up and tells her that she isn't telling us about the fish and whispers "that's more expensive". Just plain money hungry. Also, the food isn't that great. The middle of my dumpling is cold, the buns smells like it was overnight, the egg tarts have hard edges, and the potstickes dripped in oil. And we went on a Saturday morning, suppose to be the best day for dim sum. I recommend anywhere but Li Wah for people eating at downtown, run down cleveland china town.

Pros: decent,polite servers

Cons: overnight food, irritable boss, Donna, bad atmosphere

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The worst part of this restaurant is the part of town it is in. Other than that, the food was great, the prices reasonable, and large portions. The staff seemed a bit rushed which kept the mood from being relaxing, but they were very attentive to our needs. I was taken here with a Chinese co-worker, and the other Chinese people here all frequent this restaurant which should tell you something. We're right around the corner from Bo Loong which others rate higher, but they don't go there for some reason.

2
★★★★☆

The worst part of this restaurant is the part of town it is in. Other than that, the food was great, the prices reasonable, and large portions. The staff seemed a bit rushed which kept the mood from being relaxing, but they were very attentive to our needs. I was taken here with a Chinese co-worker, and the other Chinese people here all frequent this restaurant which should tell you something. We're right around the corner from Bo Loong which others rate higher, but they don't go there for some reason.

Pros: Very good food, Large Portions, Reasonable prices

Cons: Bad part of town

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Coming from a place with a lot of good Chinese Restaurants (Honolulu) ... The food (dim sum har gau, siu mai) was average at best ... Bo Loong has much better dim sum and the best dim sum in town is at C & Y's ... we went on a week day .. service was friendly but uninspired ...

1
★★★☆☆

Coming from a place with a lot of good Chinese Restaurants (Honolulu) ... The food (dim sum har gau, siu mai) was average at best ... Bo Loong has much better dim sum and the best dim sum in town is at C & Y's ... we went on a week day .. service was friendly but uninspired ...

Pros: decor

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Best day is Sunday afternoon for Dim Sum fare. Widest variety of "authentic" Hong Kong style comfort food; thus, not what you'd expect from the usual "American-Chinese" restaurant. To local Asians -- the food is outstanding; for those seeking Americanized Chinese food -- be adventurous and open minded. You may love it or you may not. Bottom line? Weekend afternoon fare is great, all other times, the menu items are basically average.

2
★★★★☆

Best day is Sunday afternoon for Dim Sum fare. Widest variety of "authentic" Hong Kong style comfort food; thus, not what you'd expect from the usual "American-Chinese" restaurant. To local Asians -- the food is outstanding; for those seeking Americanized Chinese food -- be adventurous and open minded. You may love it or you may not. Bottom line? Weekend afternoon fare is great, all other times, the menu items are basically average.

Pros: Authenticity, Dim Sum, Value

Cons: Atmosphere

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I was very impressed with the quility and amount of food for the price. the Dim sum is by far the best deal and well worth going there for it. the service is a bit lacking, unless you can speak manderin.

2
★★★★☆

I was very impressed with the quility and amount of food for the price. the Dim sum is by far the best deal and well worth going there for it. the service is a bit lacking, unless you can speak manderin.

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This place is different; the menu is not a typical Chinese restaurant menu, and it will take the unsuspecting American off guard. Expect to experience some tastes and textures that you may have never seen before.

I've eaten here many times, and it's been consistently good. It's not GREAT, it's good...but what it is is different and new and exciting and interesting. You'll get some things you don't like but it's worth it for the fabulous new things you'd never have tried otherwise. If you get sick of the same old stuff and you like adventure, this is the place to go.

2
★★★★★

This place is different; the menu is not a typical Chinese restaurant menu, and it will take the unsuspecting American off guard. Expect to experience some tastes and textures that you may have never seen before.

I've eaten here many times, and it's been consistently good. It's not GREAT, it's good...but what it is is different and new and exciting and interesting. You'll get some things you don't like but it's worth it for the fabulous new things you'd never have tried otherwise. If you get sick of the same old stuff and you like adventure, this is the place to go.

Pros: New and Different, More Authentic, Large Selection

Cons: Some food too odd, Intimidating Menu

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Li Wah was my worst dining experience in Cleveland. Not only was the food overpriced, but our potstickers were cold in the middle. Li Wah has shamed all authentic Chinese resteraunts. Just because your in an Asian market does not mean you serve good Asian food.

0
★☆☆☆☆

Li Wah was my worst dining experience in Cleveland. Not only was the food overpriced, but our potstickers were cold in the middle. Li Wah has shamed all authentic Chinese resteraunts. Just because your in an Asian market does not mean you serve good Asian food.

Pros: None

Cons: FOOD Sucked, Too much Smoke

More about Li Wah

Dim Sum Authentic Asian Cuisine

Editorial from

Between inexpensive Chinese soups, dim sum and more elaborate main courses, there's something for most every taste and budget. We like going with a large group---mostly because there are too many dishes on the menu that we don't want to…

 

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