Cinergy/Cg&e

★★☆☆☆

About Cinergy/Cg&e

Communications & Utilities

Communications & Utilities
More choices in Cincinnati:
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Allerton Gas Co

100 1/2 E Jackson St Centerville, AR

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Allerton Gas Co

U S Bank Bldg Centerville, AR

2.3333 3
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The new gas provider is Duke. they say that the service hasn't change just the name. That's a lie. Duke has some poor service, their bills are higher. I've never had a 250 dollar bill for just one month. With this new company its going to be alot of family's in the cold. They don't even give you a chance. And they wont all the pass due at once. What about the people that cant pay the whole bill and have children what do they do freeze?

1
★☆☆☆☆

The new gas provider is Duke. they say that the service hasn't change just the name. That's a lie. Duke has some poor service, their bills are higher. I've never had a 250 dollar bill for just one month. With this new company its going to be alot of family's in the cold. They don't even give you a chance. And they wont all the pass due at once. What about the people that cant pay the whole bill and have children what do they do freeze?

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I can't disagree with the previous review - the service does need to improve. I haven't had too many issues with billing or haven't needed service yet, but even moving to a new house and going through that process is a major pain. I understand dealing with an unusual situation, but walking someone through the account setup should be pretty basic.

PROS: Price is OK
CONS: Service is bad

3
★★★☆☆

I can't disagree with the previous review - the service does need to improve. I haven't had too many issues with billing or haven't needed service yet, but even moving to a new house and going through that process is a major pain. I understand dealing with an unusual situation, but walking someone through the account setup should be pretty basic.

PROS: Price is OK
CONS: Service is bad

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0 out of 1 people found this review helpful.

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The service Cinergy provides is fine, the prices are ok (not like there's anything I could do about that anyway), but the customer service is HORRIBLE. From repairs to billing the whole organization is unpleasant to deal with. Unfortunately, even if I did switch to another electric provider (which is not possible) Cinergy would still be in control of the wires and billing.

3
★★★☆☆

The service Cinergy provides is fine, the prices are ok (not like there's anything I could do about that anyway), but the customer service is HORRIBLE. From repairs to billing the whole organization is unpleasant to deal with. Unfortunately, even if I did switch to another electric provider (which is not possible) Cinergy would still be in control of the wires and billing.

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0 out of 1 people found this review helpful.

 

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