Japanese Steak House

★★★★☆

About Japanese Steak House

Hours
Sat: 4pm-9:30pm, Mon-Thu: 11:15pm-1:15pm, 5:15pm-8:30pm, Fri: 11:15pm-1:15pm, 5:15pm-9:30pm
4.2105 19
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My husband and I (and two friends) got throwing up/diarrhea/fever food poisoning here!! When we called to inform management, both managers were disrespectful and would not acknowledge that there may have been an issue with their food. We

3
★★★★★

My husband and I (and two friends) got throwing up/diarrhea/fever food poisoning here!! When we called to inform management, both managers were disrespectful and would not acknowledge that there may have been an issue with their food. We

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I wish I could have given this location ZERO stars. I requested to be moved to another table that had other people at it, not wanting to be alone at a table because I thought that our service and our entertainment would be affected, and I was right. I let the manager know that I was unhappy at the table I was at, and he just laughed it off, saying we were lucky to be alone. The waitress rudely denied to move us to another table that was occupied by more people, and forgot to bring our rice, as well as bringing me the wrong drink twice. The cooking show lasted all of 4 minutes, the food was over-oiled and he did not do anything entertaining. That was just the beginning of my bad experience, when I asked to talk to the manager to let him know I was unhappy with the service I received, he was EXTREMELY rude. Not only did he talk to me in a condescending tone of voice, after I told him I was here for my boyfriend's birthday he said that I was "disparaging" my boyfriend's experience at the restaurant and TOLD ME that my own boyfriend would not want me to ruin his night by bringing this up. Chris, the manager who spoke to me, denied me any compensation or discount for my unhappiness with all facets of service I received, from the food to the service to the management, and about put me in tears when he talked to me so rudely. I will NEVER be back to this location, there are plenty of other newer, cleaner, classier Japanese Steak Houses in Columbus that would never treat a customer how I was treated at this location.

1
★☆☆☆☆

I wish I could have given this location ZERO stars. I requested to be moved to another table that had other people at it, not wanting to be alone at a table because I thought that our service and our entertainment would be affected, and I was right. I let the manager know that I was unhappy at the table I was at, and he just laughed it off, saying we were lucky to be alone. The waitress rudely denied to move us to another table that was occupied by more people, and forgot to bring our rice, as well as bringing me the wrong drink twice. The cooking show lasted all of 4 minutes, the food was over-oiled and he did not do anything entertaining. That was just the beginning of my bad experience, when I asked to talk to the manager to let him know I was unhappy with the service I received, he was EXTREMELY rude. Not only did he talk to me in a condescending tone of voice, after I told him I was here for my boyfriend's birthday he said that I was "disparaging" my boyfriend's experience at the restaurant and TOLD ME that my own boyfriend would not want me to ruin his night by bringing this up. Chris, the manager who spoke to me, denied me any compensation or discount for my unhappiness with all facets of service I received, from the food to the service to the management, and about put me in tears when he talked to me so rudely. I will NEVER be back to this location, there are plenty of other newer, cleaner, classier Japanese Steak Houses in Columbus that would never treat a customer how I was treated at this location.

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I wish I could have given this location ZERO stars. I requested to be moved to another table that had other people at it, not wanting to be alone at a table because I thought that our service and our entertainment would be affected, and I

3
★★★★★

I wish I could have given this location ZERO stars. I requested to be moved to another table that had other people at it, not wanting to be alone at a table because I thought that our service and our entertainment would be affected, and I

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Nothing beats it at the downtown Japanese Steak House. We had a huge family dinner there tonight. It was deelish! We used to go there quite often. But, got away from going there due to the growing hibatchi options in the area. Overall,

3
★★★★★

Nothing beats it at the downtown Japanese Steak House. We had a huge family dinner there tonight. It was deelish! We used to go there quite often. But, got away from going there due to the growing hibatchi options in the area. Overall,

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The WORST experience I've ever had dining--and maybe personally too. Read below and STAY AWAY!\r
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My colleagues and I went to The Japanese Steakhouse for my birthday lunch, and one of my guests had an eating restriction due to religious

3
★★★★★

The WORST experience I've ever had dining--and maybe personally too. Read below and STAY AWAY!\r
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My colleagues and I went to The Japanese Steakhouse for my birthday lunch, and one of my guests had an eating restriction due to religious

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Very Interesting place with good food and nice fire play

3
★★★★★

Very Interesting place with good food and nice fire play

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It's good and worth going - but not great.

I've got to admit I'm a bit of a foodie and with all the hibachi places out there to eat at they must measure up, at least in my opinion, to the Iron Chef located in Cincinnati, OH. DO NOT confuse this with the one in Pickerington.

The Japanese Steak House certainly measured up with the other hibachi places in food quaility. The cook we had last night (Thursday 08/26/10) was good and he did a rather unique thing with the fire in that he lit it from fire from his hand. That was pretty cool. The service was okay, but not great - never came back to fill water glasses. Also, if you're a fan of the "yum, yum sauce" which if you don't know is usually a pretty good sauce that most hibachi places have. However, to my surprise The Japanese Steakhouse did not. They had a chili sauce and a ginger sauce for dipping. They also do not have teryiaki sauce - another disappointing surprise.

However, they were one of the few hibachi places that actually cooked my filet mignon like I wanted which was medium rare. Also, instead of drowning the rice and vegetables and rice in butter they used it sparingly and the meal was the much better for it.

1
★★★☆☆

It's good and worth going - but not great.

I've got to admit I'm a bit of a foodie and with all the hibachi places out there to eat at they must measure up, at least in my opinion, to the Iron Chef located in Cincinnati, OH. DO NOT confuse this with the one in Pickerington.

The Japanese Steak House certainly measured up with the other hibachi places in food quaility. The cook we had last night (Thursday 08/26/10) was good and he did a rather unique thing with the fire in that he lit it from fire from his hand. That was pretty cool. The service was okay, but not great - never came back to fill water glasses. Also, if you're a fan of the "yum, yum sauce" which if you don't know is usually a pretty good sauce that most hibachi places have. However, to my surprise The Japanese Steakhouse did not. They had a chili sauce and a ginger sauce for dipping. They also do not have teryiaki sauce - another disappointing surprise.

However, they were one of the few hibachi places that actually cooked my filet mignon like I wanted which was medium rare. Also, instead of drowning the rice and vegetables and rice in butter they used it sparingly and the meal was the much better for it.

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We like this place a lot, we took our kids here for the first time and they thought the cook was really neat and his tricks were "cool and funny", like when he tossed the shrimp around and threw the tails in his hat, pocket and even at the waitress lol. The only thing my son and I didn't care for was the salad dressing, the onion/garlic flavor is strong and it didn't really agree with our stomachs. Wish that they gave you another choice in dressing such as a ginger/sesame oil type of dressing. But I do love the rest of the food and their green tea!

2
★★★★☆

We like this place a lot, we took our kids here for the first time and they thought the cook was really neat and his tricks were "cool and funny", like when he tossed the shrimp around and threw the tails in his hat, pocket and even at the waitress lol. The only thing my son and I didn't care for was the salad dressing, the onion/garlic flavor is strong and it didn't really agree with our stomachs. Wish that they gave you another choice in dressing such as a ginger/sesame oil type of dressing. But I do love the rest of the food and their green tea!

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We brought my 4 yr old son to the restaurant. This is the 2nd time we've been to the restaurant and the service has been excellent, staff has been very courteous, the food was really delicious and it was alot of fun for all of us. It came to about $60 for 3 of us which I consider a little pricey, but it was worth the money.

2
★★★★★

We brought my 4 yr old son to the restaurant. This is the 2nd time we've been to the restaurant and the service has been excellent, staff has been very courteous, the food was really delicious and it was alot of fun for all of us. It came to about $60 for 3 of us which I consider a little pricey, but it was worth the money.

Pros: Food really delicious. Entertaining

Cons: Little bit expensive

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I have never been more apalled at the lack of customer service, as I was during lunch at the Japanese Steak House!

I went in for lunch, and ordered a steak and chicken combo from our server. Soon after, the chef came and started cooking. When he went to serve the first meat items, he tried to give me shrimp. I told him I hadn't order shrimp, then I repeated my order of steak and chicken. The chef called back for more chicken to make my order, and I thought that was the end of that.

When the bill came I noticed I had been charged the price for steak and shrimp and not steak and chicken. A difference of 3 dollars. I told the server that she hadn't adjusted my bill for the error so she called the manager over to speak with me.

YOU WON"T BELIEVE THIS!!!!
The manager told me that my steak portion was larger because I had originally ordered steak and shrimp which came with larger portions. When I told him that I had never ordered steak and shrimp, he said that the server would disagree and so would the chef!
He went on to say he could call them both over to tell me what I ordered if I would like! I told him that wasn't necessary and it didn't matter what they said because I didn't have shrimp and the chef served me all portions after I declined the shrimp and repeated my origional oreder.

The manager refused to acknowledge this comment and walked away from the table. Leaving the bill. No one returned to the table and I had to go over to the bar tender to close my check!

I have been a server in several restaraunts in Col. and I know that this is not the way to treat a customer! I will never go back to the Japanese Steak House.

Kobe is much better in food quality and service!

0
★☆☆☆☆

I have never been more apalled at the lack of customer service, as I was during lunch at the Japanese Steak House!

I went in for lunch, and ordered a steak and chicken combo from our server. Soon after, the chef came and started cooking. When he went to serve the first meat items, he tried to give me shrimp. I told him I hadn't order shrimp, then I repeated my order of steak and chicken. The chef called back for more chicken to make my order, and I thought that was the end of that.

When the bill came I noticed I had been charged the price for steak and shrimp and not steak and chicken. A difference of 3 dollars. I told the server that she hadn't adjusted my bill for the error so she called the manager over to speak with me.

YOU WON"T BELIEVE THIS!!!!
The manager told me that my steak portion was larger because I had originally ordered steak and shrimp which came with larger portions. When I told him that I had never ordered steak and shrimp, he said that the server would disagree and so would the chef!
He went on to say he could call them both over to tell me what I ordered if I would like! I told him that wasn't necessary and it didn't matter what they said because I didn't have shrimp and the chef served me all portions after I declined the shrimp and repeated my origional oreder.

The manager refused to acknowledge this comment and walked away from the table. Leaving the bill. No one returned to the table and I had to go over to the bar tender to close my check!

I have been a server in several restaraunts in Col. and I know that this is not the way to treat a customer! I will never go back to the Japanese Steak House.

Kobe is much better in food quality and service!

Pros: You get to see your food prepared

Cons: HORRIBLE CUSTOMER SERVICE.

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Visited on a monday night, granted, an off night, but the chef was a little off too. His best trick was flipping shrimp tails in a bowl, as no other tricks occurred, the meat (beef and seafood) was overcooked, and the fried rice tasted like mush (without syrup). I couldn't believe how small the servings were for this nature of restaurant. The bean sprouts were undercooked, and the zucchinin/onion/mushroom was burnt. Maybe better on a different night, or get that cook out from behind the grill, PLEASE!!

1
★★☆☆☆

Visited on a monday night, granted, an off night, but the chef was a little off too. His best trick was flipping shrimp tails in a bowl, as no other tricks occurred, the meat (beef and seafood) was overcooked, and the fried rice tasted like mush (without syrup). I couldn't believe how small the servings were for this nature of restaurant. The bean sprouts were undercooked, and the zucchinin/onion/mushroom was burnt. Maybe better on a different night, or get that cook out from behind the grill, PLEASE!!

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My husband and I have been eating at the Japanese Steak House since the mid 90's...at least 14 years. I craved the ginger salad dressing when i was pregnant and had to go several days in a row (and received larger portions when my growing belly was obvious---that's just how thoughtful the staff is). We love seeing the owner as he makes his way around singing with birthday guests. You can't beat the entertaining chefs or the delicious food. After trying several similar restaurants around the country, I can honestly say this place is the absolute best. Even our kids love going here, especially when we dine with another family and have a table all to ourselves.

5
★★★★★

My husband and I have been eating at the Japanese Steak House since the mid 90's...at least 14 years. I craved the ginger salad dressing when i was pregnant and had to go several days in a row (and received larger portions when my growing belly was obvious---that's just how thoughtful the staff is). We love seeing the owner as he makes his way around singing with birthday guests. You can't beat the entertaining chefs or the delicious food. After trying several similar restaurants around the country, I can honestly say this place is the absolute best. Even our kids love going here, especially when we dine with another family and have a table all to ourselves.

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Fun and entertaining servers, great offerings of Japanese Cuisine and very reasonable prices for lunch and dinner menus. Quaint and perfect for a couples date or family/group gatherings!

PROS: Entertaining and Fun
CONS: Downtown parking is not that great...

4
★★★★☆

Fun and entertaining servers, great offerings of Japanese Cuisine and very reasonable prices for lunch and dinner menus. Quaint and perfect for a couples date or family/group gatherings!

PROS: Entertaining and Fun
CONS: Downtown parking is not that great...

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I have been here a few times and it has always been taste and satisfying. The food is really good, the portions are nice, and the prices are fair. If you have not eaten here you should try it at least once.

4
★★★★☆

I have been here a few times and it has always been taste and satisfying. The food is really good, the portions are nice, and the prices are fair. If you have not eaten here you should try it at least once.

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THe Japanese Steak House has a very friendly atmosphere. The cooks are very entertaining with all the fun tricks they do with the food. The man that comes around to the tables with the musical instruments, whick you get to play, while he sings is very fun. The food tastes great. We drive an hour and a half just to come here and eat. I can't say enough about the Japanese Staek House.

2
★★★★★

THe Japanese Steak House has a very friendly atmosphere. The cooks are very entertaining with all the fun tricks they do with the food. The man that comes around to the tables with the musical instruments, whick you get to play, while he sings is very fun. The food tastes great. We drive an hour and a half just to come here and eat. I can't say enough about the Japanese Staek House.

Pros: Great Food, Entertaining, Friendly

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As the review title states, the Japanese Steak House is pretty alright but you most certainly can find much better food with a similar environment in the area. Namely, Genji (located in Reynoldsburg). Better food, more variety, slightly less expensive, same fun atmosphere!

PROS: Environment, entertainment.
CONS: Lack of yum yum sauce.

3
★★★☆☆

As the review title states, the Japanese Steak House is pretty alright but you most certainly can find much better food with a similar environment in the area. Namely, Genji (located in Reynoldsburg). Better food, more variety, slightly less expensive, same fun atmosphere!

PROS: Environment, entertainment.
CONS: Lack of yum yum sauce.

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I love going to The Japanese Steak House. I love the food. I think it is wonderful, and I could eat there everyday. The salad dressing is the best. The Dispatch had the recipe in it a few years ago and I missed it. Anyone happen to get a copy of it? I would love to have it. I take all of my out of town company to eat there and everyone loves it, even the kids. Great job!!!

2
★★★★★

I love going to The Japanese Steak House. I love the food. I think it is wonderful, and I could eat there everyday. The salad dressing is the best. The Dispatch had the recipe in it a few years ago and I missed it. Anyone happen to get a copy of it? I would love to have it. I take all of my out of town company to eat there and everyone loves it, even the kids. Great job!!!

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Seriously, this resturant is banking on the fact that everyone at this resturant has never been any other Hibachi style resturant.
Pretty much, nothing was "new", but even worse, it wasn't even close to being as entertaining to any of the other similar type resturants.
The food was nothing special tasting, but you do get enough to hold you and the next day.
The only thing that pulled the evening together was the owner singing Happy Birthday to the customers, that was funny =)
The service was good, but then again, none seem very knowledgeable about the food.
Very AMERICAN
Not a good place for a first date, (Coming from first hand experience)

1
★★★☆☆

Seriously, this resturant is banking on the fact that everyone at this resturant has never been any other Hibachi style resturant.
Pretty much, nothing was "new", but even worse, it wasn't even close to being as entertaining to any of the other similar type resturants.
The food was nothing special tasting, but you do get enough to hold you and the next day.
The only thing that pulled the evening together was the owner singing Happy Birthday to the customers, that was funny =)
The service was good, but then again, none seem very knowledgeable about the food.
Very AMERICAN
Not a good place for a first date, (Coming from first hand experience)

Pros: Good Atmosphere, Different Style, Meet people

Cons: Expensive, Nothing Special, Seen it

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The Japanese Steakhouse is simply amazing, with creative cooks who prepare your meals in front of you. They do tricks such as pretending to throw the food at you, and flipping the food high in the air. The birthday celebration is not to be missed!

2
★★★★★

The Japanese Steakhouse is simply amazing, with creative cooks who prepare your meals in front of you. They do tricks such as pretending to throw the food at you, and flipping the food high in the air. The birthday celebration is not to be missed!

Pros: relatively priced

Cons: can be pretty crowded

Editorial from

Locals flock for large portions of Japanese cuisine at the restaurant that offers low tables and entertaining chefs.

 

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