Sofa Mart

★☆☆☆☆
  • 1240 E. Mall Dr. Suite SM, Inside the Furniture Row Shopping Center

    Holland, OH 43528

    Map & Directions
  • 419-861-9941

About Sofa Mart

Categories
  • Home Furniture Sales
  • Furniture Stores
  • Beds
  • Bedroom Furniture
  • Mattress Stores
  • Bedding
  • Office Furniture
  • Chairs
  • Children's Furniture
  • Outdoor Furniture
Details
  • Mattress Stores
  • Linens
Hours
M-Sa 10am-8pm, Su 12pm-6pm
Emails
  • customerservice@furniturerow.com
Year Established
  • 1974
Products
  • Leather and Upholstered Furniture
  • Sofas and Sectionals
  • Recliners and Rockers
  • Sleeper Sofas
  • Accent Chairs
  • Occasional Tables
  • TV Stands and Home Entertainment
  • Rugs
  • Lamps
  • Mirrors and Accessories
  • Wall Art
  • Accent Pillows
  • Electric Fireplaces
  • Wine Cabinets
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Visa
Services
  • Delivery
  • Financing

Home & Garden

Home & Garden
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Made a purchase of about $2000, they had both my sofa table and sectional chipped and cracked at the bottom, refused to deliver my items, had to speak to their management after not being able to reach their regional management because according to Patrick ""the store manager"" who pretends possessing excellent customer service, that ""his company has become too big"", which means they don't really care for a customer.... If we ""customers"" ask for a fair return and service to what we paid, they'd be eagre to kick you out of the store, according to Katie ""the sales person"" who lied to me and told me the sofa table will e delivered assembled, and the assistant manager who had no clue said the table as instruction sheet in it, which nothing was true!\r\nPlease if you like your time and money wasted, try Sofa Mart! If you like to learn what exactly happened, e-mail me: dean_fawaz@yahoo

0
★☆☆☆☆

Made a purchase of about $2000, they had both my sofa table and sectional chipped and cracked at the bottom, refused to deliver my items, had to speak to their management after not being able to reach their regional management because according to Patrick ""the store manager"" who pretends possessing excellent customer service, that ""his company has become too big"", which means they don't really care for a customer.... If we ""customers"" ask for a fair return and service to what we paid, they'd be eagre to kick you out of the store, according to Katie ""the sales person"" who lied to me and told me the sofa table will e delivered assembled, and the assistant manager who had no clue said the table as instruction sheet in it, which nothing was true!\r\nPlease if you like your time and money wasted, try Sofa Mart! If you like to learn what exactly happened, e-mail me: dean_fawaz@yahoo

Pros: If you have free time to waste, try Sofa Mart!

Cons: Terrible customer service, too big to care for a customer!

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