Rogers Family Dentistry

★★★☆☆
39.0727 -84.3255
Map and Directions to Rogers Family Dentistry

513-231-1012

8284 Beechmont Ave

Cincinnati, OH

45255

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About Rogers Family Dentistry

Categories

Health & Medical

Health & Medical
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3.3846 13
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Reviews 1 - 13 of 13.
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UNPROFESSIONAL
Not only to me but to my 13 yr old son, who needed dental work done, didn't even say HI to him or me, asked his assistant if he had the numbing solution, the proceeded to shoot him up with Novocain, my son put his hand for a "breather", Dr. Jim, then yelled at him, threw his syringe on the tray and told his girl to put him on Nitrous Oxide and walked out of the room. I pulled my son up and and we walked out. We will never return, the are rude and all they want is your $$$, they do not care about you as a person at all.

1
★☆☆☆☆

UNPROFESSIONAL
Not only to me but to my 13 yr old son, who needed dental work done, didn't even say HI to him or me, asked his assistant if he had the numbing solution, the proceeded to shoot him up with Novocain, my son put his hand for a "breather", Dr. Jim, then yelled at him, threw his syringe on the tray and told his girl to put him on Nitrous Oxide and walked out of the room. I pulled my son up and and we walked out. We will never return, the are rude and all they want is your $$$, they do not care about you as a person at all.

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After going to Rogers Family Dentistry for a short period of time I can honestly say they are the most unprofessional dentistry I have ever been to! I have only been there twice. Both times I paid all the money up front and I was told they would send me a check when my insurance paid them. They billed my insurance right away and within a week or two they would get a check from my insurance. I had to wait three months to receive a check from them both times. That was after I called and told them I wanted my money. I missed one appointment and I never got a message stating that I had an appointment. They had no problem sending me a bill for the missed appointment right away though it took months to send me a check. I definitely would not recommend them to anyone!

1
★☆☆☆☆

After going to Rogers Family Dentistry for a short period of time I can honestly say they are the most unprofessional dentistry I have ever been to! I have only been there twice. Both times I paid all the money up front and I was told they would send me a check when my insurance paid them. They billed my insurance right away and within a week or two they would get a check from my insurance. I had to wait three months to receive a check from them both times. That was after I called and told them I wanted my money. I missed one appointment and I never got a message stating that I had an appointment. They had no problem sending me a bill for the missed appointment right away though it took months to send me a check. I definitely would not recommend them to anyone!

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What can I say I was in horrible pain on a Saturday morning and they got me in the same day. I don't know of any dentist who would come in on Saturday and due the procedure the very same day! Come to find out they have office hours for toothaches on every Saturday. I felt like I was important and Karen at the front desk and Doc Jim were concerned about my toothache. Karen helped me so I could afford paying for the visit. The charge for the root canal was reasonable than any other dentist office I had been to. Thank you I will definitely refer to this office.

5
★★★★★

What can I say I was in horrible pain on a Saturday morning and they got me in the same day. I don't know of any dentist who would come in on Saturday and due the procedure the very same day! Come to find out they have office hours for toothaches on every Saturday. I felt like I was important and Karen at the front desk and Doc Jim were concerned about my toothache. Karen helped me so I could afford paying for the visit. The charge for the root canal was reasonable than any other dentist office I had been to. Thank you I will definitely refer to this office.

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Easy and convienent office to find, however the wait is ridiculous and long, especially when your freezing in their waiting area. The doctors seem nice and concerned about there patients. The only downside to my visit was the bickering and gossip that is heard behind the front desk, not very professional I guess i should have read the other reviews before hand. Maybe just a first time impression but hopefully things will not seem so disfunctional the second go around.

2
★★☆☆☆

Easy and convienent office to find, however the wait is ridiculous and long, especially when your freezing in their waiting area. The doctors seem nice and concerned about there patients. The only downside to my visit was the bickering and gossip that is heard behind the front desk, not very professional I guess i should have read the other reviews before hand. Maybe just a first time impression but hopefully things will not seem so disfunctional the second go around.

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0 out of 2 people found this review helpful.

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The office is easy to find, clean and very nice. I was not happy with the customer service at all. The dentists are good though. Their office staff leaves a little to be desired. They're rude, gossipy and think take alot of privileges with patients that I feel they should not. I have heard a couple of the front desk clerks diagnosing and dishing out advice to patients without ever consulting anyone. It is weird. If they have the dentists permission to do so then shame on them. The dental assistants are rude and not nice or comforting at all. Their only salvation is the dentists (except for the elderly gentleman who was not nice to my husband). Over all I wish they would have a huge class for their staff members and learn the meaning of customer service!

2
★★☆☆☆

The office is easy to find, clean and very nice. I was not happy with the customer service at all. The dentists are good though. Their office staff leaves a little to be desired. They're rude, gossipy and think take alot of privileges with patients that I feel they should not. I have heard a couple of the front desk clerks diagnosing and dishing out advice to patients without ever consulting anyone. It is weird. If they have the dentists permission to do so then shame on them. The dental assistants are rude and not nice or comforting at all. Their only salvation is the dentists (except for the elderly gentleman who was not nice to my husband). Over all I wish they would have a huge class for their staff members and learn the meaning of customer service!

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0 out of 1 people found this review helpful.

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Office staff is Horrible! I like the dentists though. I was checking out one Friday and apparently someone called in after surgery with a fever & in pain. I heard the receptionist tell her all the dentists were gone (they weren't - I saw three of them standing there) and to call back on Monday if it was still bothering her. She didn't note the call or let anyone know about it. Weird. her name was Jamie? Janie? Something like that. Everytime I'm there I swear I won't go back but I really like the dentists and so does my husband and kids. It's just sad that the office staff brings down the whole office.

3
★★★☆☆

Office staff is Horrible! I like the dentists though. I was checking out one Friday and apparently someone called in after surgery with a fever & in pain. I heard the receptionist tell her all the dentists were gone (they weren't - I saw three of them standing there) and to call back on Monday if it was still bothering her. She didn't note the call or let anyone know about it. Weird. her name was Jamie? Janie? Something like that. Everytime I'm there I swear I won't go back but I really like the dentists and so does my husband and kids. It's just sad that the office staff brings down the whole office.

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0 out of 3 people found this review helpful.

.

Saw a couple comments on this

"The staff does this crazy thing with clothespins. They come in the room periodically don't say a word and "pin" the Drs. Pin your it???"

The clothespins are for the hygienists to let the doctor's know that they have a patient waiting for an exam following their cleaning. It is a way to not interrupt the doctor while with another patient, or distract him during a procedure. Each hygienist has her name on the clothespins and the doctor can tell who needs to be checked without having to stop for the procedure.

So Geez, calm down people. Next time, just ask the doctor why he has clothespins attached to his scrubs.

4
★★★★☆

Saw a couple comments on this

"The staff does this crazy thing with clothespins. They come in the room periodically don't say a word and "pin" the Drs. Pin your it???"

The clothespins are for the hygienists to let the doctor's know that they have a patient waiting for an exam following their cleaning. It is a way to not interrupt the doctor while with another patient, or distract him during a procedure. Each hygienist has her name on the clothespins and the doctor can tell who needs to be checked without having to stop for the procedure.

So Geez, calm down people. Next time, just ask the doctor why he has clothespins attached to his scrubs.

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1 out of 2 people found this review helpful.

.

My son was injured at school and had his two front teeth knocked out. I immediately contacted Rogers Family Dentistry because my regular pediatric dentist was not in. They told me to bring my son over right away.

When we arrived they immediately seated us. Dr. Nagy was so awesome with my son. The staff were also very good with my son. They were patient and understanding. I could not believe how well the entire office treated my son and my family. They were awesome.

When we checked out they explained in detail the charges and what the insurance estimate would be and what I owed. They also were very flexible with their payments.

I would not hesitate to recommend Rogers Family Dentistry to anyone.

5
★★★★★

My son was injured at school and had his two front teeth knocked out. I immediately contacted Rogers Family Dentistry because my regular pediatric dentist was not in. They told me to bring my son over right away.

When we arrived they immediately seated us. Dr. Nagy was so awesome with my son. The staff were also very good with my son. They were patient and understanding. I could not believe how well the entire office treated my son and my family. They were awesome.

When we checked out they explained in detail the charges and what the insurance estimate would be and what I owed. They also were very flexible with their payments.

I would not hesitate to recommend Rogers Family Dentistry to anyone.

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1 out of 2 people found this review helpful.

.

The office is easy to find, The waiting room is nice & even has a video game for the kiddies. The younger dentists are very nice, do a great job and are friendly. I saw their father (father & his children own it) once and he's terrible. A grumpy old man who thinks dental phobia is a crock, all pain should be tolerable and you should be able to grin and bare it! His children are GREAT. His son & two daughters work there. If you go and aren't afraid of dentists than the crabby old guy is your man - otherwise make an appointment with his kids. The staff seem really moody to me. The dental assistants are very nice but the office staff is rude & not customer service oriented. My son had an appointment and they were very rude with me on the phone, when we got there I stood at the reception desk for 5 mins. (which is actually a long time if you think about it) while they were huddled & giggling about something. I finally had to yell to get their attention. The staff does this crazy thing with clothespins. They come in the room periodically don't say a word and "pin" the Drs. Pin your it???? If you can tolerate it long enough to get through the door to the dentists you'll be fine. Just be prepared to be a number with the staff & older Dr. I can't say enough about the Younger Dentists my whole family goes to them and will not see the older guy. Old school I guess! If it wasn't for the staff & older dentist this would be 5 stars.

3
★★★☆☆

The office is easy to find, The waiting room is nice & even has a video game for the kiddies. The younger dentists are very nice, do a great job and are friendly. I saw their father (father & his children own it) once and he's terrible. A grumpy old man who thinks dental phobia is a crock, all pain should be tolerable and you should be able to grin and bare it! His children are GREAT. His son & two daughters work there. If you go and aren't afraid of dentists than the crabby old guy is your man - otherwise make an appointment with his kids. The staff seem really moody to me. The dental assistants are very nice but the office staff is rude & not customer service oriented. My son had an appointment and they were very rude with me on the phone, when we got there I stood at the reception desk for 5 mins. (which is actually a long time if you think about it) while they were huddled & giggling about something. I finally had to yell to get their attention. The staff does this crazy thing with clothespins. They come in the room periodically don't say a word and "pin" the Drs. Pin your it???? If you can tolerate it long enough to get through the door to the dentists you'll be fine. Just be prepared to be a number with the staff & older Dr. I can't say enough about the Younger Dentists my whole family goes to them and will not see the older guy. Old school I guess! If it wasn't for the staff & older dentist this would be 5 stars.

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0 out of 2 people found this review helpful.

.

I would highly recommend Rogers Family Dentistry. I am a retired Dentist from another state. While in Cincinnati visiting family I had a dental emergency. By word of mouth through family and friends, they HIGHLY RECOMMENDED Dr. Rogers. I called the office and was offered an appointment the same day. I was very impressed with the office from the initial phone call to the end of my visit. I also have to mention that I was very satisfied with their fees. If you are looking for a dentist in the ANDERSON TOWNSHIP area, Rogers Family Dentistry should definitely be your choice.

5
★★★★★

I would highly recommend Rogers Family Dentistry. I am a retired Dentist from another state. While in Cincinnati visiting family I had a dental emergency. By word of mouth through family and friends, they HIGHLY RECOMMENDED Dr. Rogers. I called the office and was offered an appointment the same day. I was very impressed with the office from the initial phone call to the end of my visit. I also have to mention that I was very satisfied with their fees. If you are looking for a dentist in the ANDERSON TOWNSHIP area, Rogers Family Dentistry should definitely be your choice.

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2 out of 3 people found this review helpful.

.

I called Rogers Family Dentistry on a Saturday with a tooth ache. They worked me in the same day. I was very happy with the staff and doctors. I would highly recommend Rogers Family Dentistry.
BF

4
★★★★☆

I called Rogers Family Dentistry on a Saturday with a tooth ache. They worked me in the same day. I was very happy with the staff and doctors. I would highly recommend Rogers Family Dentistry.
BF

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2 out of 3 people found this review helpful.

.

Excellent service. They tell you what it will cost your insurance and what it will cost you out of pocket. Their equipment is top notch (digital x-ray machines, crown making lab on premise).

They have helped me out personally by doing most of the crown work in one year, then waiting for my insurance to restart the next year to finish the crown work.

5
★★★★★

Excellent service. They tell you what it will cost your insurance and what it will cost you out of pocket. Their equipment is top notch (digital x-ray machines, crown making lab on premise).

They have helped me out personally by doing most of the crown work in one year, then waiting for my insurance to restart the next year to finish the crown work.

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4 out of 4 people found this review helpful.

.

I recently had an abcessed tooth and needed a dentist pronto. I could not see my regular dentist so I went searching through the yellow pages. I'm so glad that Rogers Family Dentistry is the one I chose to call. They got me in right away and took care of my problem. The staff was excellent and so were the dentists. There were no hidden charges they gave me a written estimate before I had anything done. They were very understanding of my predicament and also that cost was a concern. I highly recommend Rogers Family Dentistry.

4
★★★★☆

I recently had an abcessed tooth and needed a dentist pronto. I could not see my regular dentist so I went searching through the yellow pages. I'm so glad that Rogers Family Dentistry is the one I chose to call. They got me in right away and took care of my problem. The staff was excellent and so were the dentists. There were no hidden charges they gave me a written estimate before I had anything done. They were very understanding of my predicament and also that cost was a concern. I highly recommend Rogers Family Dentistry.

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3 out of 3 people found this review helpful.

More about Rogers Family Dentistry

At Rogers Family Dentistry dental office in Cincinnati OH, your smile is our top priority. Dr. Jim Rogers & entire team is dedicated to providing you with the personalized, gentle care that you deserve. Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs.