Pet Supplies Plus

★★★★☆
  • 7570 Pearl Rd

    Cleveland, OH 44130

    Map & Directions
  • 440-891-9779

About Pet Supplies Plus

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3.6667 3
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Have been a shopper here for years but my last visit was terrible. I bought several 20-40 pound bags of dog and cat food. The cashier rang up the order and just looked at me, waiting for me to put my things back in the carts. (2) I told her that she could put them in the carts for me because I had injured my back. She gave me a "humpfff"and slung them in the carts. She didn't offer to call for help to get me to my car. I called for the manager upon my return home. He wasn't available. They took my phone number and said he would call back. The call never came.

1
★★★☆☆

Have been a shopper here for years but my last visit was terrible. I bought several 20-40 pound bags of dog and cat food. The cashier rang up the order and just looked at me, waiting for me to put my things back in the carts. (2) I told her that she could put them in the carts for me because I had injured my back. She gave me a "humpfff"and slung them in the carts. She didn't offer to call for help to get me to my car. I called for the manager upon my return home. He wasn't available. They took my phone number and said he would call back. The call never came.

Pros: Clean, Parking, Safe, Stocked well, Large facility

Cons: Poor customer service

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This is a fantastic outlet for animals to roam the aisles and the staff is friendly and well informed. The product selection is also great and me AND the wife enjoy shopping here.

4
★★★★☆

This is a fantastic outlet for animals to roam the aisles and the staff is friendly and well informed. The product selection is also great and me AND the wife enjoy shopping here.

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This is a great place to find just about whatever you may be looking for for your pet. We found a really nice water/food bowl that keeps a good deal of food in the container so you dont have to keep refilling from a bag. We continue to go there for other supplies and treats.

4
★★★★☆

This is a great place to find just about whatever you may be looking for for your pet. We found a really nice water/food bowl that keeps a good deal of food in the container so you dont have to keep refilling from a bag. We continue to go there for other supplies and treats.

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