Dr Hart's Emergency Pet Clinic

★★★★★

About Dr Hart's Emergency Pet Clinic

Pets & Animals

Pets & Animals
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I had an emergency last year where my kitten ran under my recliner when my wife rocked down. She had a head injury so we rushed her to Dr. harts. They told us their was nothing they could do but put her down. After a while of crying with

3
★★★★★

I had an emergency last year where my kitten ran under my recliner when my wife rocked down. She had a head injury so we rushed her to Dr. harts. They told us their was nothing they could do but put her down. After a while of crying with

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I had an emergency last year where my kitten ran under my recliner when my wife rocked down. She had a head injury so we rushed her to Dr. Harts. They told us their was nothing they could do but put her down. After a while of crying with my wife in the waiting room we signed the papers allowing them to do so. Then my wife wanted to be with her while they put her to sleep. The girl ran to the back and then came back a few seconds later and said that she could be saved but it would cost $800 just for her to stay the night. So why did they lie to us and let us think that we had to kill our own cat? They said that they knew we wouldn't have enough money to pay so we could sign her over to them and they would save her and find her a new home.....but we can't adopt her. So If you want lied to. Or to have to choose to let your animal live and never see it again or let it die then this is your place. It smells like urine and had it on the floor. I would not recommend Dr Harts a.k.a. Dr Death to anybody.

1
★☆☆☆☆

I had an emergency last year where my kitten ran under my recliner when my wife rocked down. She had a head injury so we rushed her to Dr. Harts. They told us their was nothing they could do but put her down. After a while of crying with my wife in the waiting room we signed the papers allowing them to do so. Then my wife wanted to be with her while they put her to sleep. The girl ran to the back and then came back a few seconds later and said that she could be saved but it would cost $800 just for her to stay the night. So why did they lie to us and let us think that we had to kill our own cat? They said that they knew we wouldn't have enough money to pay so we could sign her over to them and they would save her and find her a new home.....but we can't adopt her. So If you want lied to. Or to have to choose to let your animal live and never see it again or let it die then this is your place. It smells like urine and had it on the floor. I would not recommend Dr Harts a.k.a. Dr Death to anybody.

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Irena is doing great and making friends! Thanks to Dr. Hart, the miracle worker! (She was hit by a car, breaking her jaw and literally popping her eye out. I brought her to Dr. Hart just to put her out of her misery and Dr. Hart saved her!)

3
★★★★★

Irena is doing great and making friends! Thanks to Dr. Hart, the miracle worker! (She was hit by a car, breaking her jaw and literally popping her eye out. I brought her to Dr. Hart just to put her out of her misery and Dr. Hart saved her!)

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I was more than pleased with my experience at Dr. Hart's Emergency Pet Clinic. I found my neighbor's cat bleeding on my front porch, suffering what appeared to be multiple bite wounds. I was able to take her in to the office right away -

3
★★★★★

I was more than pleased with my experience at Dr. Hart's Emergency Pet Clinic. I found my neighbor's cat bleeding on my front porch, suffering what appeared to be multiple bite wounds. I was able to take her in to the office right away -

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I went to Dr. Hart's and was treated with the utmost respect. Every single employee had a smile on their face, was extremely helpful and I would go there again in a heartbeat. The prices are extremely reasonable for an emergency pet clinic

3
★★★★★

I went to Dr. Hart's and was treated with the utmost respect. Every single employee had a smile on their face, was extremely helpful and I would go there again in a heartbeat. The prices are extremely reasonable for an emergency pet clinic

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I went to Dr.Hart's Animal Clinic and it was Sunday Morning June 20th at 1:00am. I had both of my 4 month old mountain curs that was very lathargic and sick.They examined them and found out that they both had fevers and some form of Parvo

3
★★★★★

I went to Dr.Hart's Animal Clinic and it was Sunday Morning June 20th at 1:00am. I had both of my 4 month old mountain curs that was very lathargic and sick.They examined them and found out that they both had fevers and some form of Parvo

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Thanks for the thorough exam.

3
★★★★★

Thanks for the thorough exam.

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The staff is very understanding and I will continue to come here always.

3
★★★★★

The staff is very understanding and I will continue to come here always.

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made us feel very comfortable even though it was very late!

3
★★★★★

made us feel very comfortable even though it was very late!

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I truly appreciate all they've done to keep her alive and comfortable, thanks for everything!

3
★★★★★

I truly appreciate all they've done to keep her alive and comfortable, thanks for everything!

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great experience

3
★★★★★

great experience

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The staff is very understanding and I will continue to come here always.

3
★★★★★

The staff is very understanding and I will continue to come here always.

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My 8 year old Lab's stomach got so swollen he couldn't even move. I rushed him over to the referral vet on Richmond and they said it would be a 2 hour wait. They didn't even care that my dog was dying. I saw Dr. Hart's across the street

3
★★★★★

My 8 year old Lab's stomach got so swollen he couldn't even move. I rushed him over to the referral vet on Richmond and they said it would be a 2 hour wait. They didn't even care that my dog was dying. I saw Dr. Hart's across the street

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Everything was great, caring. Took me seriously. Thank you Dr. Hart.

3
★★★★★

Everything was great, caring. Took me seriously. Thank you Dr. Hart.

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It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They

3
★★★★★

It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They

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Very knowledgeable doctor and staff.

3
★★★★★

Very knowledgeable doctor and staff.

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Would recommend to anyone with pets!

3
★★★★★

Would recommend to anyone with pets!

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5 Stars. Very nice staff and very compassionate. Thanks for saving petrie.

3
★★★★★

5 Stars. Very nice staff and very compassionate. Thanks for saving petrie.

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Thank you.

3
★★★★★

Thank you.

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All were helpful, kind and attentive to Honey. Thank you.

3
★★★★★

All were helpful, kind and attentive to Honey. Thank you.

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Did a very good job. Thank you very much.

3
★★★★★

Did a very good job. Thank you very much.

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Absolutely wonderful- saved our baby :) Very patient with all of our calls :) Will recommend to everyone we know.

3
★★★★★

Absolutely wonderful- saved our baby :) Very patient with all of our calls :) Will recommend to everyone we know.

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The staff was patient and understanding about my emergency.

3
★★★★★

The staff was patient and understanding about my emergency.

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Dr. was very honest & up front about her prices.

3
★★★★★

Dr. was very honest & up front about her prices.

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5 stars for the concern for my cats. Shannon is an exceptional vet tech & I appreciate her & Dr. Hart's help.

3
★★★★★

5 stars for the concern for my cats. Shannon is an exceptional vet tech & I appreciate her & Dr. Hart's help.

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Excellent- Thank you for all your care and help!!

3
★★★★★

Excellent- Thank you for all your care and help!!

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I was a scared new parent, calling in the middle of the night. They welcomed me in with care and attention that I was not imagining. I was also in and out in no time. Wish my emergency room visits were this quick & pleasant!!!

3
★★★★★

I was a scared new parent, calling in the middle of the night. They welcomed me in with care and attention that I was not imagining. I was also in and out in no time. Wish my emergency room visits were this quick & pleasant!!!

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went to Dr. Hart's Emergency pet clinic with my dog- he was bleeding from me trimming his nails. There is another pet clinic across the street and I was waiting there for almost an hour and a half. Finally saw Dr. Hart's and was seen

3
★★★★★

went to Dr. Hart's Emergency pet clinic with my dog- he was bleeding from me trimming his nails. There is another pet clinic across the street and I was waiting there for almost an hour and a half. Finally saw Dr. Hart's and was seen

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My dog was hit by a car at night and I was terrified, my regular doctor was not open and my baby was suffering, after taking her to this clinic the staff responded immediately, they took care of my pet and were helpful every time I called,

3
★★★★★

My dog was hit by a car at night and I was terrified, my regular doctor was not open and my baby was suffering, after taking her to this clinic the staff responded immediately, they took care of my pet and were helpful every time I called,

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Never had a problem at Dr. Hart's. After my dog was misdiagnosed by our regular vet I went to Dr. Hart's that weekend and I have been taking my Labrador to Dr. Hart for 3 years now. He was finally properly diagnosed by Dr. Hart with

3
★★★★★

Never had a problem at Dr. Hart's. After my dog was misdiagnosed by our regular vet I went to Dr. Hart's that weekend and I have been taking my Labrador to Dr. Hart for 3 years now. He was finally properly diagnosed by Dr. Hart with

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Took my ferret in as an emergency and had a great experience. Not only is the staff great but so is Dr. Hart! You can tell all care for our animals like there own!

3
★★★★★

Took my ferret in as an emergency and had a great experience. Not only is the staff great but so is Dr. Hart! You can tell all care for our animals like there own!

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Took my cat in last month when she was crying in pain where she had to spend the night. I called every 2 hours to check up on her. The staff never got annoyed with me calling and was always very helpful. Dr. Hart saved her life and made me

3
★★★★★

Took my cat in last month when she was crying in pain where she had to spend the night. I called every 2 hours to check up on her. The staff never got annoyed with me calling and was always very helpful. Dr. Hart saved her life and made me

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We have taken our Yorkies to Dr. Hart in the past, but this last time was the Last!! My female yorkie had 4 pups and gave the mother worms, as I had the mother, father and the 4 pups treated and their nails clipped while I was there. The

3
★★★★★

We have taken our Yorkies to Dr. Hart in the past, but this last time was the Last!! My female yorkie had 4 pups and gave the mother worms, as I had the mother, father and the 4 pups treated and their nails clipped while I was there. The

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BEWARE Dr. Lisa Hart Is one of the WORST vets I ever been to. I should have known after she over vaccinated my life (my Yorkie). Its my opinion she's money hungry because she aggreed to refund my money but never did and now refuses. The fact that she won't face me after giving her another chance tells me what kind of person she is. I took my guy back giving her this second chance and what a MISTAKE. She told me that he had an ear infection and treated it as such, he even had a second visit. The SO CALLED dr never even looked at him. She told me that if the drops didnt work the next course of action was anti biotics well having walking phnemonia I called and informed them that the drops were not working and thatI was to sick to come in could they call in the anti biotics and I would bring him in when I felt better which would only be days well the receptionist said she would not do that. So I said have her call me well I never got a call back (which has happened before and I had to call back) Well not being totally happy I thought that this would be a good time to change vets and to my utter disbelief I went to a highly reccomended vet only to find out that my baby had a tumor growing in his ear. After the new vet showed me the other ear and a chart anyone could have seen this tumor. The new vet said that this was really bothering him and to think this SO CALLED Dr. Hart was mis treating him and he was suffering all along. Also they have no consideration for your time, its nothing to wait an hour and a half or more (one time 2 hrs 15 minutes) and they dont even say anything and act as if you shouldnt have a problem waiting. I am so very sorry that I ever gave her any chances and I wouldnt if I were you.

1
★☆☆☆☆

BEWARE Dr. Lisa Hart Is one of the WORST vets I ever been to. I should have known after she over vaccinated my life (my Yorkie). Its my opinion she's money hungry because she aggreed to refund my money but never did and now refuses. The fact that she won't face me after giving her another chance tells me what kind of person she is. I took my guy back giving her this second chance and what a MISTAKE. She told me that he had an ear infection and treated it as such, he even had a second visit. The SO CALLED dr never even looked at him. She told me that if the drops didnt work the next course of action was anti biotics well having walking phnemonia I called and informed them that the drops were not working and thatI was to sick to come in could they call in the anti biotics and I would bring him in when I felt better which would only be days well the receptionist said she would not do that. So I said have her call me well I never got a call back (which has happened before and I had to call back) Well not being totally happy I thought that this would be a good time to change vets and to my utter disbelief I went to a highly reccomended vet only to find out that my baby had a tumor growing in his ear. After the new vet showed me the other ear and a chart anyone could have seen this tumor. The new vet said that this was really bothering him and to think this SO CALLED Dr. Hart was mis treating him and he was suffering all along. Also they have no consideration for your time, its nothing to wait an hour and a half or more (one time 2 hrs 15 minutes) and they dont even say anything and act as if you shouldnt have a problem waiting. I am so very sorry that I ever gave her any chances and I wouldnt if I were you.

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*BEWARE* you need to check this so called vet out,shes being sued all over the place and IS NOT operating as a business should. She doesnt pay taxes and in fact has NO workers comp on her employees. Its all a matter of public record CHECK

3
★★★★★

*BEWARE* you need to check this so called vet out,shes being sued all over the place and IS NOT operating as a business should. She doesnt pay taxes and in fact has NO workers comp on her employees. Its all a matter of public record CHECK

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My beloved female Rottweiler was a gift from God. She was a Rescue and had been abused the first 6 yrs. of her life until she came to us. We only had the blessing of loving her and having her love us for a few years. In her last few months she would become sick with diarrhea and vomiting but recover quickly. We knew this was a bad sign, but wanted to give her the most of life that she could possibly get.
Then the time came when her spell didn't go away. It was late so we called Dr. Hart's office. She had not eaten or drank water (and she was a water drinking) dog for days. They quoted me prices to have her put to rest and gave me an "APPOINTMENT" to bring her in that night. She literally could not take a breath without going potty all over the place. We took her in and was given a bunch of options with additional prices attached to take care of her body. They never mentioned this on the phone!
As we sat in the parking lot discussing these options in the freezing cold (This was last Nov. of 2009) with her going potty everywhere, we made a decision. We took her back in the vet and as she is standing there literally shooting diarrhea on my fiance's pant leg (the assistant standing there mopping it up with a dirty mop) the vet comes out and tells us that she refuses to put her down because she wagged her tail and is showing too much enthusiasm. It would cost us at least $500.00 for testing and if we weren't willing to do that to take her home and mix boiled chicken and rice with Metamucil and feed it to her, we did, we took her to our vet the next day. She suffered an unnecessary extra nearly 24 hours just so our vet could put her at rest. I will never forgive that lady for that, or myself.

0
★☆☆☆☆

My beloved female Rottweiler was a gift from God. She was a Rescue and had been abused the first 6 yrs. of her life until she came to us. We only had the blessing of loving her and having her love us for a few years. In her last few months she would become sick with diarrhea and vomiting but recover quickly. We knew this was a bad sign, but wanted to give her the most of life that she could possibly get.
Then the time came when her spell didn't go away. It was late so we called Dr. Hart's office. She had not eaten or drank water (and she was a water drinking) dog for days. They quoted me prices to have her put to rest and gave me an "APPOINTMENT" to bring her in that night. She literally could not take a breath without going potty all over the place. We took her in and was given a bunch of options with additional prices attached to take care of her body. They never mentioned this on the phone!
As we sat in the parking lot discussing these options in the freezing cold (This was last Nov. of 2009) with her going potty everywhere, we made a decision. We took her back in the vet and as she is standing there literally shooting diarrhea on my fiance's pant leg (the assistant standing there mopping it up with a dirty mop) the vet comes out and tells us that she refuses to put her down because she wagged her tail and is showing too much enthusiasm. It would cost us at least $500.00 for testing and if we weren't willing to do that to take her home and mix boiled chicken and rice with Metamucil and feed it to her, we did, we took her to our vet the next day. She suffered an unnecessary extra nearly 24 hours just so our vet could put her at rest. I will never forgive that lady for that, or myself.

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I have gone to this clinic 3 times. Twice with critically ill animals that needed to be put out of their pain and once with a female and her pups 1 day after birth. The care given for my critically ill animals was admirable but I wondered if it wasnt a bit premature with one of them no other option was considered by her even tho I had no clue why the kitten was so ill.
The female dog and her pups was another issue . The mom had a really high fever which Dr. Harts assistant was incapable of detecting...dunno...my thermometer was fine and so was the clinic I took her to right after seeing Dr Hart.The mom had a serious uterine infection which could have killed her and went untreated from Dr Hart. In addition, I had 12, 1 day old dehydrated pups due to the moms infection and inability to nurse and she made me wait in this critical situation for more than a half hour. Her assistant was given the chore of showing me how to feed the infants...it was a joke..she did not hold the pups or demonstrate anything just verbally described it unlike the next clinic which demonstrated on the pup how to tube feed and gave me the needed supplies and food and trained me on the spot to do it....big difference. I paid for the supplies which was fine...they were needed and the clinic was there to help....not Dr Hart

0
★☆☆☆☆

I have gone to this clinic 3 times. Twice with critically ill animals that needed to be put out of their pain and once with a female and her pups 1 day after birth. The care given for my critically ill animals was admirable but I wondered if it wasnt a bit premature with one of them no other option was considered by her even tho I had no clue why the kitten was so ill.
The female dog and her pups was another issue . The mom had a really high fever which Dr. Harts assistant was incapable of detecting...dunno...my thermometer was fine and so was the clinic I took her to right after seeing Dr Hart.The mom had a serious uterine infection which could have killed her and went untreated from Dr Hart. In addition, I had 12, 1 day old dehydrated pups due to the moms infection and inability to nurse and she made me wait in this critical situation for more than a half hour. Her assistant was given the chore of showing me how to feed the infants...it was a joke..she did not hold the pups or demonstrate anything just verbally described it unlike the next clinic which demonstrated on the pup how to tube feed and gave me the needed supplies and food and trained me on the spot to do it....big difference. I paid for the supplies which was fine...they were needed and the clinic was there to help....not Dr Hart

Pros: sensitive for the pained animal and human owner

Cons: has no clue about puppies pregnant female dogs or their prob

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Please NEVER ever take your pet here. She is a scam and a rip off. She will try to bully you into procedures and medical treatments that are completely unnecessary! Place smells like urine. Unclean and down right scary.STAY AWAY!!

0
★☆☆☆☆

Please NEVER ever take your pet here. She is a scam and a rip off. She will try to bully you into procedures and medical treatments that are completely unnecessary! Place smells like urine. Unclean and down right scary.STAY AWAY!!

Pros: None

Cons: Horrible

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Dr, Hart's Emergency Pet Clinic is probably the best animal clinic around. I took my beloved Ringo there and everyone at the clinic including Dr. Hart took real good care of her. Dr. Hart and everyone never gave up hope on her and treated her like she was a queen. She passed away today from a immune disease and even though I miss my Ringo dearly, I knew she was in good hands with Dr. Hart and her staff.

2
★★★★★

Dr, Hart's Emergency Pet Clinic is probably the best animal clinic around. I took my beloved Ringo there and everyone at the clinic including Dr. Hart took real good care of her. Dr. Hart and everyone never gave up hope on her and treated her like she was a queen. She passed away today from a immune disease and even though I miss my Ringo dearly, I knew she was in good hands with Dr. Hart and her staff.

Pros: Excellent and caring doctor and doctor assistants

Cons: none

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I was recently an employee at dr harts emergency pet clinic. The bs that goes on there is unlike any other business I know of. She thinks that she can just pay her employees whenever she wants. On numerous occasions I waited almost a week after payday to recieve my check. Dr hart also has favorite employees who she lets do whatever they want, even tell her who to hire and fire. I was fired a little over a month ago, and I am still waiting to get my last paycheck. I have contacted her numerous times, and she just keeps saying that she will mail it. She is illegally withholding my check, and I am about ready to take legal action upon her. The guy they hired to replace me already is thinking about quitting, because she has not payed him on time. As far as her actual veteranary work, I can't say that it's bad. But as far as being an employee there, I can tell you that working there would be the biggest mistake of your life. She will be nice at first, but then when she is tired of you or she is in a bad mood, or one of her favorite employees wants you fired, she will let you go like its nothing. Oh ya, and did I mention that she pays you in cash and and her mothers personal checks. There is something very weird and suspicious to me about that. From personal experience, I can say that it is the most unprofessionally run business I have ever seen. Think twice about it before you take a job there.

0
★☆☆☆☆

I was recently an employee at dr harts emergency pet clinic. The bs that goes on there is unlike any other business I know of. She thinks that she can just pay her employees whenever she wants. On numerous occasions I waited almost a week after payday to recieve my check. Dr hart also has favorite employees who she lets do whatever they want, even tell her who to hire and fire. I was fired a little over a month ago, and I am still waiting to get my last paycheck. I have contacted her numerous times, and she just keeps saying that she will mail it. She is illegally withholding my check, and I am about ready to take legal action upon her. The guy they hired to replace me already is thinking about quitting, because she has not payed him on time. As far as her actual veteranary work, I can't say that it's bad. But as far as being an employee there, I can tell you that working there would be the biggest mistake of your life. She will be nice at first, but then when she is tired of you or she is in a bad mood, or one of her favorite employees wants you fired, she will let you go like its nothing. Oh ya, and did I mention that she pays you in cash and and her mothers personal checks. There is something very weird and suspicious to me about that. From personal experience, I can say that it is the most unprofessionally run business I have ever seen. Think twice about it before you take a job there.

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I worked for Dr. Hart for many years. I was not a registered tech and helped in many surgerys. I did the best that I could in the years that I was emplyeed at the clinic. I saw many out dated meds beging used and administarted and perscribed. I know this was not the right thing to do but to secure my job and maintain employeement I was not able to say or report any of this information. I was there in the best intrest of the animals. The abiltiy of the Dr. was not up to par. This was not only my opinion but the opinion of may people. i.e. employees and clients.

Dr. Hart has many law suits pending and more to come. I whole heartly recommend you not take your beloved family member to this facility. I know this is not easy for people that are close to this clinic, but there are far more caring and passionta Vets that can help pet owners.

My best to future pet owners that have no choice put to take them to Dr. Harts and I feel sorry for you and your pets, THINK TWICE!!!!!

0
★☆☆☆☆

I worked for Dr. Hart for many years. I was not a registered tech and helped in many surgerys. I did the best that I could in the years that I was emplyeed at the clinic. I saw many out dated meds beging used and administarted and perscribed. I know this was not the right thing to do but to secure my job and maintain employeement I was not able to say or report any of this information. I was there in the best intrest of the animals. The abiltiy of the Dr. was not up to par. This was not only my opinion but the opinion of may people. i.e. employees and clients.

Dr. Hart has many law suits pending and more to come. I whole heartly recommend you not take your beloved family member to this facility. I know this is not easy for people that are close to this clinic, but there are far more caring and passionta Vets that can help pet owners.

My best to future pet owners that have no choice put to take them to Dr. Harts and I feel sorry for you and your pets, THINK TWICE!!!!!

Pros: None

Cons: Let me tell you

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I, too, had a wonderful experience at Dr. Hart's clinic. I walked in and was greeted with a smile and was asked what my emergency was- my dog was taken back almost immediately. Dr. Hart came to talk to me and seemed very knowledgeable and answered all of my questions quickly. She took care of my dog overnight and made personal phone calls to me for updates. The place is full of informational brochures and pamphlets for pet owners. Thank you cards are displayed and there is a board of animals that Dr. Hart rescued and now up for adoption. Animals are just abandoned there by horrible people and she treats them out of her own pocket! Anyone who says she is not compassionate is wrong! I also checked around and she is the most reasonably priced clinic for emergencies around.

2
★★★★★

I, too, had a wonderful experience at Dr. Hart's clinic. I walked in and was greeted with a smile and was asked what my emergency was- my dog was taken back almost immediately. Dr. Hart came to talk to me and seemed very knowledgeable and answered all of my questions quickly. She took care of my dog overnight and made personal phone calls to me for updates. The place is full of informational brochures and pamphlets for pet owners. Thank you cards are displayed and there is a board of animals that Dr. Hart rescued and now up for adoption. Animals are just abandoned there by horrible people and she treats them out of her own pocket! Anyone who says she is not compassionate is wrong! I also checked around and she is the most reasonably priced clinic for emergencies around.

Pros: understanding, low cost, quick and knowlegable

Cons: small, had trouble locating facility

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went to Dr. Hart's Emergency pet clinic with my dog- he was bleeding from me trimming his nails. There is another pet clinic across the street and I was waiting there for almost an hour and a half. Finally saw Dr. Hart's and was seen within 5 minutes of signing in. Found out my dogs paw only needed to be cleaned up and she only charged the $65 exam fee for everything. I was also reading C.T's review below and I do not get the comment. If the clinic told you ahead of time that they did not have a vet on duty why would it be their fault? there are other clinics around

4
★★★★☆

went to Dr. Hart's Emergency pet clinic with my dog- he was bleeding from me trimming his nails. There is another pet clinic across the street and I was waiting there for almost an hour and a half. Finally saw Dr. Hart's and was seen within 5 minutes of signing in. Found out my dogs paw only needed to be cleaned up and she only charged the $65 exam fee for everything. I was also reading C.T's review below and I do not get the comment. If the clinic told you ahead of time that they did not have a vet on duty why would it be their fault? there are other clinics around

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2 out of 2 people found this review helpful.

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My dog was hit by a car at night and I was terrified, my regular doctor was not open and my baby was suffering, after taking her to this clinic the staff responded immediately, they took care of my pet and were helpful every time I called, she's all better now and will get to grow up with my daughter, if only every other veterinarian I ever met was as good as her, the world would be a better place, my thanks forever

5
★★★★★

My dog was hit by a car at night and I was terrified, my regular doctor was not open and my baby was suffering, after taking her to this clinic the staff responded immediately, they took care of my pet and were helpful every time I called, she's all better now and will get to grow up with my daughter, if only every other veterinarian I ever met was as good as her, the world would be a better place, my thanks forever

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3 out of 3 people found this review helpful.

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Took my cat in last month when she was crying in pain where she had to spend the night. I called every 2 hours to check up on her. The staff never got annoyed with me calling and was always very helpful. Dr. Hart saved her life and made me feel very comfortable.

5
★★★★★

Took my cat in last month when she was crying in pain where she had to spend the night. I called every 2 hours to check up on her. The staff never got annoyed with me calling and was always very helpful. Dr. Hart saved her life and made me feel very comfortable.

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4 out of 4 people found this review helpful.

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After reading all the bad reviews about Dr Hart I had to sign up just to give my opinion of her and her staff. My girlfriend found her after getting fed up with a vet that tried to wring every dollar out of her pocket. We (had) 4 dogs and Dr Hart has done surgery on 3 of them, taking off tumors. Two weeks ago our Shepherd had a stroke and died the next morning, and Dr Hart's staff, on a Sunday morning, was there for us, and showed nothing but compassion. Sure, you won't be able to eat off the floors of the clinic, but that's because she takes in the cats that people drop at her door. Look at her wall of thank you notes to see all the pet owners who are grateful for her services.

2
★★★★☆

After reading all the bad reviews about Dr Hart I had to sign up just to give my opinion of her and her staff. My girlfriend found her after getting fed up with a vet that tried to wring every dollar out of her pocket. We (had) 4 dogs and Dr Hart has done surgery on 3 of them, taking off tumors. Two weeks ago our Shepherd had a stroke and died the next morning, and Dr Hart's staff, on a Sunday morning, was there for us, and showed nothing but compassion. Sure, you won't be able to eat off the floors of the clinic, but that's because she takes in the cats that people drop at her door. Look at her wall of thank you notes to see all the pet owners who are grateful for her services.

Pros: 24 hr service, not as expensive as other vets, compassionate

Cons: not close to home

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Our precious GSD was very sick last month (Dec '09). We did not want her to suffer, so we contacted the clinic so that they could come pick her up and we could say goodbye. The day we contacted them, a Monday, we were advised a vet was not working that day and to schedule the pick up for Tues. Our dog would be in pain another day. She passed later on Mon morning. I actually thought that this clinic was okay, obviously I was wrong. As the post said, Very disappointing.

0
★☆☆☆☆

Our precious GSD was very sick last month (Dec '09). We did not want her to suffer, so we contacted the clinic so that they could come pick her up and we could say goodbye. The day we contacted them, a Monday, we were advised a vet was not working that day and to schedule the pick up for Tues. Our dog would be in pain another day. She passed later on Mon morning. I actually thought that this clinic was okay, obviously I was wrong. As the post said, Very disappointing.

Pros: 24 Hours

Cons: Many

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Never had a problem at Dr. Hart's. It's funny how people only write about bad experiences. Only when people are dissatisfied do they write about it. After my dog was misdiagnosed by our regular vet I went to Dr. Hart's that weekend and I have been taking my Labrador to Dr. Hart for 3 years now. He was finally properly diagnosed by Dr. Hart with vestibular disease and he needs treatments constantly. At Dr. Hart's I am always treated with respect. The staff is always excited to see me and my dog. Her prices are the best around and I'd recommend going there to anyone.

5
★★★★★

Never had a problem at Dr. Hart's. It's funny how people only write about bad experiences. Only when people are dissatisfied do they write about it. After my dog was misdiagnosed by our regular vet I went to Dr. Hart's that weekend and I have been taking my Labrador to Dr. Hart for 3 years now. He was finally properly diagnosed by Dr. Hart with vestibular disease and he needs treatments constantly. At Dr. Hart's I am always treated with respect. The staff is always excited to see me and my dog. Her prices are the best around and I'd recommend going there to anyone.

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4 out of 4 people found this review helpful.

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After my Bulldog suddenly died while i was out of town, my mother took him to Dr Hart and told her I would be by the next day to view his body and make arrangements for his cremation. When I arrived I was taking into a filthy back room full of urine and barking dogs in small cages. They took my beloved Sebastian out of a freezer in a garbage bag, tosses his contorted remains on the floor and said " He's in this bag" I ripped it open and saw my dog. It was the most horrible thing that I have ever seen and subsequently was put in tranquilizers.It has been two weeks and I still cannot get that image out of my head. They have no respect for our animals lives or our love for our animals. Dr Hart should be barred from caring for, or personally owning animals. She and her staff are greedy insensitive monsters. ALWAYS go to the emergency pet clinic around the corner on Richmond!!!!! never use her!!!

0
★☆☆☆☆

After my Bulldog suddenly died while i was out of town, my mother took him to Dr Hart and told her I would be by the next day to view his body and make arrangements for his cremation. When I arrived I was taking into a filthy back room full of urine and barking dogs in small cages. They took my beloved Sebastian out of a freezer in a garbage bag, tosses his contorted remains on the floor and said " He's in this bag" I ripped it open and saw my dog. It was the most horrible thing that I have ever seen and subsequently was put in tranquilizers.It has been two weeks and I still cannot get that image out of my head. They have no respect for our animals lives or our love for our animals. Dr Hart should be barred from caring for, or personally owning animals. She and her staff are greedy insensitive monsters. ALWAYS go to the emergency pet clinic around the corner on Richmond!!!!! never use her!!!

Pros: warning!!!! Do not use this clinic

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My five year old beloved Golden Retriever passed away at home after giving birth to her litter. Since it was midnight, we were told to take her to Dr. Hart''s since they had freezers to keep her in overnight until we decided whether we wanted to bury her or have her cremated. This was during the winter, and upon arriving were told they had no freezer space. They suggested we leave her in the back of our truck overnight and allow the outside temperature to preserve her. What an inhumane way to treat a grieving family!!!

0
★☆☆☆☆

My five year old beloved Golden Retriever passed away at home after giving birth to her litter. Since it was midnight, we were told to take her to Dr. Hart''s since they had freezers to keep her in overnight until we decided whether we wanted to bury her or have her cremated. This was during the winter, and upon arriving were told they had no freezer space. They suggested we leave her in the back of our truck overnight and allow the outside temperature to preserve her. What an inhumane way to treat a grieving family!!!

Review Partner
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I truly appreciate all they've done to keep her alive and comfortable, thanks for everything !

5
★★★★★

I truly appreciate all they've done to keep her alive and comfortable, thanks for everything !

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Thank you.

5
★★★★★

Thank you.

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The staff is very understanding and I will continue to come here always.

5
★★★★★

The staff is very understanding and I will continue to come here always.

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Thanks for the thorough exam.

5
★★★★★

Thanks for the thorough exam.

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All were helpful, kind and attentive to Honey. Thank you.

5
★★★★★

All were helpful, kind and attentive to Honey. Thank you.

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Everything was great, caring. Took me seriously. Thank you Dr. Hart.

5
★★★★★

Everything was great, caring. Took me seriously. Thank you Dr. Hart.

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Did a very good job. Thank you very much.

5
★★★★★

Did a very good job. Thank you very much.

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Absolutely wonderful- saved our baby :) Very patient with all of our calls :) Will recommend to everyone we know.

5
★★★★★

Absolutely wonderful- saved our baby :) Very patient with all of our calls :) Will recommend to everyone we know.

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The staff was patient and understanding about my emergency.

5
★★★★★

The staff was patient and understanding about my emergency.

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Dr. was very honest & up front about her prices.

5
★★★★★

Dr. was very honest & up front about her prices.

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5 stars for the concern for my cats. Shannon is an exceptional vet tech & I appreciate her & Dr. Hart's help.

5
★★★★★

5 stars for the concern for my cats. Shannon is an exceptional vet tech & I appreciate her & Dr. Hart's help.

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Excellent- Thank you for all your care and help!!

5
★★★★★

Excellent- Thank you for all your care and help!!

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I was a scared new parent, calling in the middle of the night. They welcomed me in with care and attention that I was not imagining. I was also in and out in no time. Wish my emergency room visits were this quick & pleasant!!!

5
★★★★★

I was a scared new parent, calling in the middle of the night. They welcomed me in with care and attention that I was not imagining. I was also in and out in no time. Wish my emergency room visits were this quick & pleasant!!!

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Took my ferret in as an emergency and had a great experience. Not only is the staff great but so is Dr. Hart! You can tell all care for our animals like there own!

5
★★★★★

Took my ferret in as an emergency and had a great experience. Not only is the staff great but so is Dr. Hart! You can tell all care for our animals like there own!

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Took my cat in last month when she was crying in pain where she had to spend the night. I called every 2 hours to check up on her. The staff never got annoyed with me calling and was always very helpful. Dr. Hart saved her life and made me

5
★★★★★

Took my cat in last month when she was crying in pain where she had to spend the night. I called every 2 hours to check up on her. The staff never got annoyed with me calling and was always very helpful. Dr. Hart saved her life and made me

 

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