Monfort Heights Auto Service

★★☆☆☆
  • 3500 N Bend Rd

    Cincinnati, OH 45239

    Map & Directions
  • 513-661-7051

About Monfort Heights Auto Service

Hours
Mon-Fri 8am-5pm

Professional Services

Professional Services
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I agree with the other reviewer 100%. It USED to be a good place to have a car worked on. Now the work is shoddy, and they do not stand behind it. The last straw for me was this: I had them replace a power steering hose that was leaking. Pretty soon it started leaking again, so I took it back. They said the inlet to the rack and pinion was stripped, so it would need a new rack and pinion system. Well since they installed the hose into the inlet and stripped it, they should be responsible for the new rack and pinion. They damaged the old one. Larry tried to give me a song and dance about how the rack and pinion inlet must have been stripped before they replaced the hose. I said, "Larry that's still on you because you replaced the rack and pinion for me last year." He refused to do anything about it, and he walks away when he is confronted. He just turns around while you are talking and walks away. I would never bring another car to him.

1
★☆☆☆☆

I agree with the other reviewer 100%. It USED to be a good place to have a car worked on. Now the work is shoddy, and they do not stand behind it. The last straw for me was this: I had them replace a power steering hose that was leaking. Pretty soon it started leaking again, so I took it back. They said the inlet to the rack and pinion was stripped, so it would need a new rack and pinion system. Well since they installed the hose into the inlet and stripped it, they should be responsible for the new rack and pinion. They damaged the old one. Larry tried to give me a song and dance about how the rack and pinion inlet must have been stripped before they replaced the hose. I said, "Larry that's still on you because you replaced the rack and pinion for me last year." He refused to do anything about it, and he walks away when he is confronted. He just turns around while you are talking and walks away. I would never bring another car to him.

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I had been going here for over 15 years too - sent tons of my friends but something has happened to Larry as he is not an honest mechanic any longer in my book. Had my sons car to him for a coolant leak and broken fan while I was out of town had it towed there because I used to trust Larry. Somone there misdiagnosed my car. - they did not replace my fan clutch like they should have as I have now found out and their work blew apart and did $600 of damage to my hood and refused to fix it instead they lied to me. Their office mgr said was a dealer only part so they couldnt have fixed it and wasnt their part so not their problem- lie number 1. Then Larry told me the dealer didnt have it and it was over 300 bucks- lie 2 it was in stock and the fan and the clutch is 320 i called bmw as I was leaving the shop- then when I called him on that he said my motor was out of balance (Im not an idiot Larry and I know all the guys at bmw store I have 3 bmw's they did not tell you my motor was out of balance) Lie number 3 - said he called bmw and they told him it was out of balance - Lie lie lie - called bmw first thing they said was it needed the fan clutch and the fan and that is a common problem. So bottom line you dont want to go here anymore because if they screw up they will blame it on your car and lie to you . He did give me my money back $90 bucks for my first trip as I paid him another 380 for radiator and other stuff but now I have to spend another 400 bucks plus fix my hood so Im out over 1000 bucks. If you care about your car dont go here any more. I hope your happy Larry because i will tell everyone I know in our community what you did to me and it will cost you more that what it would have for you to do the right thing. Ive spent at least 10 grand in your shop in last 5 years and for you to screw me over is unconsionable I hope your happy.

1
★☆☆☆☆

I had been going here for over 15 years too - sent tons of my friends but something has happened to Larry as he is not an honest mechanic any longer in my book. Had my sons car to him for a coolant leak and broken fan while I was out of town had it towed there because I used to trust Larry. Somone there misdiagnosed my car. - they did not replace my fan clutch like they should have as I have now found out and their work blew apart and did $600 of damage to my hood and refused to fix it instead they lied to me. Their office mgr said was a dealer only part so they couldnt have fixed it and wasnt their part so not their problem- lie number 1. Then Larry told me the dealer didnt have it and it was over 300 bucks- lie 2 it was in stock and the fan and the clutch is 320 i called bmw as I was leaving the shop- then when I called him on that he said my motor was out of balance (Im not an idiot Larry and I know all the guys at bmw store I have 3 bmw's they did not tell you my motor was out of balance) Lie number 3 - said he called bmw and they told him it was out of balance - Lie lie lie - called bmw first thing they said was it needed the fan clutch and the fan and that is a common problem. So bottom line you dont want to go here anymore because if they screw up they will blame it on your car and lie to you . He did give me my money back $90 bucks for my first trip as I paid him another 380 for radiator and other stuff but now I have to spend another 400 bucks plus fix my hood so Im out over 1000 bucks. If you care about your car dont go here any more. I hope your happy Larry because i will tell everyone I know in our community what you did to me and it will cost you more that what it would have for you to do the right thing. Ive spent at least 10 grand in your shop in last 5 years and for you to screw me over is unconsionable I hope your happy.

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1 out of 1 people found this review helpful.

.

I have been going to Larry's for auto service for 15 years. He is great and the whole staff is just friendly and willing to help. If you have an issue with your car, stop in and talk to Larry.

5
★★★★★

I have been going to Larry's for auto service for 15 years. He is great and the whole staff is just friendly and willing to help. If you have an issue with your car, stop in and talk to Larry.

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