Dorothy Lane Dental Inc.

★★★☆☆
  • 1633 West Dorothy Ln

    Kettering, OH 45439

    Map & Directions
  • 937-298-4221

Health & Medical

Health & Medical
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Beware of the toothbrush scam!! As a patient they'll schedule you for a teeth cleaning right away and included in the service not optional you will be forced to purchase a low grade toothbrush for $125 as part of their treatment (scam). It'll come accross as if they're giving you a gift but on your billing it will be listed as "Rotadent" which to the untrained eye Canberra confused with any other dental procedure. You will never see "toothbrush" on your billing or paperwork. And beware of the electronic signature box because this is where you aggree to being charged for this toothbrush under the guise of "Rotadent". Just a little grey pad at the counter to easily get people to sign without knowing what's being sold to them.

1
★☆☆☆☆

Beware of the toothbrush scam!! As a patient they'll schedule you for a teeth cleaning right away and included in the service not optional you will be forced to purchase a low grade toothbrush for $125 as part of their treatment (scam). It'll come accross as if they're giving you a gift but on your billing it will be listed as "Rotadent" which to the untrained eye Canberra confused with any other dental procedure. You will never see "toothbrush" on your billing or paperwork. And beware of the electronic signature box because this is where you aggree to being charged for this toothbrush under the guise of "Rotadent". Just a little grey pad at the counter to easily get people to sign without knowing what's being sold to them.

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Dorothy Lane Dental did a great job on the crown I needed! The staff was great! I was pretty nervous about the whole procedure and they took great care of me. I am very please with the work they did for me and I will go there again and again!

4
★★★★☆

Dorothy Lane Dental did a great job on the crown I needed! The staff was great! I was pretty nervous about the whole procedure and they took great care of me. I am very please with the work they did for me and I will go there again and again!

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Great service. My one tooth was hurting and I needed to see a dentist. They got me in right away. I also explained to the staff that I am scared of dentist. (I don't know why). They told the doctor and before he did anything he explained everything he was going to do before he did it. The tooth was taken care of and without any pain. I was so pleased with the service that I had my husband (who had not been to the dentist in over ten years) make an appointment and get his teeth fixed. He also was very pleased with the staff and service. When anyone asked me about a dental office I always recommend Dorothy Lane Dental. Great staff and doctors!! Thank you Dorothy Lane Dental.

5
★★★★★

Great service. My one tooth was hurting and I needed to see a dentist. They got me in right away. I also explained to the staff that I am scared of dentist. (I don't know why). They told the doctor and before he did anything he explained everything he was going to do before he did it. The tooth was taken care of and without any pain. I was so pleased with the service that I had my husband (who had not been to the dentist in over ten years) make an appointment and get his teeth fixed. He also was very pleased with the staff and service. When anyone asked me about a dental office I always recommend Dorothy Lane Dental. Great staff and doctors!! Thank you Dorothy Lane Dental.

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This is the biggest sham of a dentist office I have ever seen!!! A root canal wasn't done right; the tooth hurts horribly, has bad taste like infection in the same tooth. A partial plate was a huge monstrosity of metal (not even used in partials anymore, with a hole in the middle of the metal, which they claimed was "a clasp." It was a Hole!!! It didn't fit in my mouth so they took turns forcing it in, then couldn't get it out the next day when I came back because I talked like I had cerebral palsy and was drooling because of the huge amount of metal and poor fit due to extremely poorly made partial. They never took off the over $2000 that they charged to put me in worse dental health than before I came to them!! They never reimbursed my insurance for the partial that THEY have had since less than 24 hours after that monstrosity was forced into my mouth! I have collectors wanting even MORE money and Dorothy Lane Dental even had the audacity to recently send me a bill for over $800, more than a year after their scam, sham, and fraud!!
Now I have to pay someone else all over again to do the work they were supposed to do AND to undo the damage they did to my teeth!

1
★☆☆☆☆

This is the biggest sham of a dentist office I have ever seen!!! A root canal wasn't done right; the tooth hurts horribly, has bad taste like infection in the same tooth. A partial plate was a huge monstrosity of metal (not even used in partials anymore, with a hole in the middle of the metal, which they claimed was "a clasp." It was a Hole!!! It didn't fit in my mouth so they took turns forcing it in, then couldn't get it out the next day when I came back because I talked like I had cerebral palsy and was drooling because of the huge amount of metal and poor fit due to extremely poorly made partial. They never took off the over $2000 that they charged to put me in worse dental health than before I came to them!! They never reimbursed my insurance for the partial that THEY have had since less than 24 hours after that monstrosity was forced into my mouth! I have collectors wanting even MORE money and Dorothy Lane Dental even had the audacity to recently send me a bill for over $800, more than a year after their scam, sham, and fraud!!
Now I have to pay someone else all over again to do the work they were supposed to do AND to undo the damage they did to my teeth!

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I went to this dentist for one year in that time they removed a perfectly fine filling to cause me to have to get a root canal. They did the root canal on the wrong tooth. The whole experience cost me $700 out of pocket along with the cost my insurance paid in order to correct their mistake. They also ruined two of my teeth forever. They were unwilling to compensate me for any of this expense. Incompetent and rude service.

1
★☆☆☆☆

I went to this dentist for one year in that time they removed a perfectly fine filling to cause me to have to get a root canal. They did the root canal on the wrong tooth. The whole experience cost me $700 out of pocket along with the cost my insurance paid in order to correct their mistake. They also ruined two of my teeth forever. They were unwilling to compensate me for any of this expense. Incompetent and rude service.

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1 out of 1 people found this review helpful.

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I had to take my daughter in to see someone recently because her tooth was aching. I called this dentist as her regular dentist no longer accepted her insurance. Dorothy Lane Dental was able to get my daughter in the same day. They scheduled her to see Dr. White for a root canal for the next week. I have to say this office was amazing with my daughter. The entire staff is VERY nice and is dental chicken friendly. Her procedure was practically painless and she herself said she wants this dentist to be her permanent dentist office. I highly recommend Dorothy Lane Dental to anyone needing dental care.

PROS: excellent care, friendly staff, great for chickens
CONS: a couple scheduling mixups, dont see kids under age 8

4
★★★★☆

I had to take my daughter in to see someone recently because her tooth was aching. I called this dentist as her regular dentist no longer accepted her insurance. Dorothy Lane Dental was able to get my daughter in the same day. They scheduled her to see Dr. White for a root canal for the next week. I have to say this office was amazing with my daughter. The entire staff is VERY nice and is dental chicken friendly. Her procedure was practically painless and she herself said she wants this dentist to be her permanent dentist office. I highly recommend Dorothy Lane Dental to anyone needing dental care.

PROS: excellent care, friendly staff, great for chickens
CONS: a couple scheduling mixups, dont see kids under age 8

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0 out of 1 people found this review helpful.

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The office staff, hygienists and doctors are all very warm, friendly people. Each chair has a tv to watch while you are getting your teeth cleaned. There isn't a long wait to be seen either. A definate bonus for busy people.

4
★★★★☆

The office staff, hygienists and doctors are all very warm, friendly people. Each chair has a tv to watch while you are getting your teeth cleaned. There isn't a long wait to be seen either. A definate bonus for busy people.

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0 out of 1 people found this review helpful.

 

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