Big Sandy Superstore

★☆☆☆☆
  • US Rte 52 & Charlie Creek Rd

    South Pt, OH 45680

    Map & Directions
  • 740-894-4242

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Big Sandy Super Store

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Me and my husband went to this store to purchase furniture after arriving they kept trying to sell us a 3000 couch and love seat, when I told them I wanted what was being advertised which was a couch a love seat and a recliner also being offered was a free tv we paid and left I got two emails stating our furniture was in the distribution center and would be ready for immediate delivery when my hogs band called to set up the time we were told they only had the love seat the next day we were called and told our furniture had been discontinued could we come and pick out a different set we go there the employees were horse playing in a room to the side did not approach us at all we went through the entire store and saw nothing that was in the same price range as we are leaving the store a girl approached us and asked if she could help we explained what had happened and she tells me they would have to give me our money back because they do not have any sales like the one I paid for and they would not have any furniture until the end of march do I said ok and left my husband calls to get our refund and they say we gave to pay a cancellation fee I said we would not and they said it was on our contract our contract states if we refuse the delivery of the items we pay a cancelation fee but we never received any furniture and they did not even offer anything else . They are a rip off and scam artist and their customer service sucks. I felt kind there were a bunch of toddlers in the room they were hiding in. I am reporting them to the attorney general and I am filing a suit against them because they breached their own contract

1
★☆☆☆☆

Me and my husband went to this store to purchase furniture after arriving they kept trying to sell us a 3000 couch and love seat, when I told them I wanted what was being advertised which was a couch a love seat and a recliner also being offered was a free tv we paid and left I got two emails stating our furniture was in the distribution center and would be ready for immediate delivery when my hogs band called to set up the time we were told they only had the love seat the next day we were called and told our furniture had been discontinued could we come and pick out a different set we go there the employees were horse playing in a room to the side did not approach us at all we went through the entire store and saw nothing that was in the same price range as we are leaving the store a girl approached us and asked if she could help we explained what had happened and she tells me they would have to give me our money back because they do not have any sales like the one I paid for and they would not have any furniture until the end of march do I said ok and left my husband calls to get our refund and they say we gave to pay a cancellation fee I said we would not and they said it was on our contract our contract states if we refuse the delivery of the items we pay a cancelation fee but we never received any furniture and they did not even offer anything else . They are a rip off and scam artist and their customer service sucks. I felt kind there were a bunch of toddlers in the room they were hiding in. I am reporting them to the attorney general and I am filing a suit against them because they breached their own contract

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