Roy Fox Heating & Cooling

★★★★★
  • P.O. Box 6896

    Franklin, OH 45005

    Map & Directions
  • 513-705-9471

5.0 1
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We had problems with our AC/furnace blower on a Saturday afternoon. We had a general idea of what part was broken but were having trouble getting anyone to come out. We finally called Roy Fox from the phone book. He took the time to talk to my husband on the phone and walk him through a lot of diagnositcs. We were not customers, yet Roy helped us for free over the phone. We decided that we wanted Roy to come and fix the problem and he was very reasonable priced compared to anyone else. We also had to call him a second time for an unrelated furnace problem. We had had several other companies come to fix a problem but the issue always returned. When Roy fixed it, he spent two hours at our house and really explained the problem so that we could understand it. He told us many extra things that we could do to help the problem plus he replaced some minor parts, made adjustments and cleaned everything. I was dreading the bill but he only charged us for a service call. It's hard to find such a hard working, honest, fair worker these days.
(no...I am not related to Roy nor do I know him beyond him working on our heating and air)

PROS: wonderful service, fair, honest, trustworthy
CONS: Not a thing!!!!!

5
★★★★★

We had problems with our AC/furnace blower on a Saturday afternoon. We had a general idea of what part was broken but were having trouble getting anyone to come out. We finally called Roy Fox from the phone book. He took the time to talk to my husband on the phone and walk him through a lot of diagnositcs. We were not customers, yet Roy helped us for free over the phone. We decided that we wanted Roy to come and fix the problem and he was very reasonable priced compared to anyone else. We also had to call him a second time for an unrelated furnace problem. We had had several other companies come to fix a problem but the issue always returned. When Roy fixed it, he spent two hours at our house and really explained the problem so that we could understand it. He told us many extra things that we could do to help the problem plus he replaced some minor parts, made adjustments and cleaned everything. I was dreading the bill but he only charged us for a service call. It's hard to find such a hard working, honest, fair worker these days.
(no...I am not related to Roy nor do I know him beyond him working on our heating and air)

PROS: wonderful service, fair, honest, trustworthy
CONS: Not a thing!!!!!

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