Cake Lady

★★★★☆

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Food

Food
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4.0 4
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Today is my Dad's Birthday! At the last minute yesterday I called around to see if anyone could deliver a cake to him. I live in Maryland and I was calling random places in Lima, Ohio. When Sue answered the phone she was so helpful and accommodating! Not only did the cake get delivered but she added some special treats for him (homemade CC cookies and some truffles~ Are you kidding me?? What service! All on the honor system. Just when you think the world is all about the ole mighty dollar you run into someone like her! Thank you~

5
★★★★★

Today is my Dad's Birthday! At the last minute yesterday I called around to see if anyone could deliver a cake to him. I live in Maryland and I was calling random places in Lima, Ohio. When Sue answered the phone she was so helpful and accommodating! Not only did the cake get delivered but she added some special treats for him (homemade CC cookies and some truffles~ Are you kidding me?? What service! All on the honor system. Just when you think the world is all about the ole mighty dollar you run into someone like her! Thank you~

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i wanted my husband to have a special cake for his surprise birthday party and the cake lady made that happen, she has an awesome talent! the cake looked great and tasted great!

5
★★★★★

i wanted my husband to have a special cake for his surprise birthday party and the cake lady made that happen, she has an awesome talent! the cake looked great and tasted great!

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You get what you pay for, we found the cake lady on the internet and she was very nice to speak with and meet with. 1st mistake, bridal shower cake was not the right cake, 2nd mistake, our cake was supposed to have 3 colors on it, and the day of the wedding we arrive to pick up the cake and it has NO color at all. 3rd mistake, bottom layer of cake was NOT done. But a week later when she will finally take my call, she does not believe me, or 2 other family members and tells us we should have kept a piece to show proof. Also, being as polite as can be, she hangs up on us TWICE!! This was our wedding cake, our special day, and Susan Haggard is NOT a professional and will not own up to her mistakes. I was not asking for a full refund, but I believe she had the obligation to make it right. She refused and told us to leave her alone. So lesson to all about this "Cake Lady" you get what you pay for, her prices are cheap and now we know why. Lisa Miller

0
★☆☆☆☆

You get what you pay for, we found the cake lady on the internet and she was very nice to speak with and meet with. 1st mistake, bridal shower cake was not the right cake, 2nd mistake, our cake was supposed to have 3 colors on it, and the day of the wedding we arrive to pick up the cake and it has NO color at all. 3rd mistake, bottom layer of cake was NOT done. But a week later when she will finally take my call, she does not believe me, or 2 other family members and tells us we should have kept a piece to show proof. Also, being as polite as can be, she hangs up on us TWICE!! This was our wedding cake, our special day, and Susan Haggard is NOT a professional and will not own up to her mistakes. I was not asking for a full refund, but I believe she had the obligation to make it right. She refused and told us to leave her alone. So lesson to all about this "Cake Lady" you get what you pay for, her prices are cheap and now we know why. Lisa Miller

Pros: Cheap prices, Nice Lady at first

Cons: Rude, Inconsiderate, Selfish

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I had been hearing alot of talk about the Cake Lady so I had a birthday cake done for my son. I have never seen a cake done like this before. It was the most amazing thing. What a talent this woman has. Not only was it wonderful to look at, it was extreamly moist and delicious.

We had the birthday party in a public settting and people from all though out the building came to see this cake.

I have since had her do several cakes for me and all of them have been fantastic!!

I will never go anywhere else. She has my business!!

Dee

2
★★★★★

I had been hearing alot of talk about the Cake Lady so I had a birthday cake done for my son. I have never seen a cake done like this before. It was the most amazing thing. What a talent this woman has. Not only was it wonderful to look at, it was extreamly moist and delicious.

We had the birthday party in a public settting and people from all though out the building came to see this cake.

I have since had her do several cakes for me and all of them have been fantastic!!

I will never go anywhere else. She has my business!!

Dee

Pros: Excellent, Caring, Talented

Cons: None

 

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