Gerber Collision & Glass

★★★★☆
  • 8849 Columbia Rd

    Maineville, OH 45039

    Map & Directions
  • 513-677-5544

About Gerber Collision & Glass

Categories
  • Auto Body Paint & Repair
  • Auto Glass
  • Truck Repair
  • Automotive Repair
  • Auto Detailing
Hours
M-F 7am-6pm, Sa 8am-12pm, Su Closed
Keywords
  • auto body
  • auto glass
  • body shop
  • dent repair
  • collision repair
  • windshield
  • PDR
  • paintless dent repair
  • Gerber Collision
  • http://www.gerbercollision.com
  • Collision Center
Specialties
  • Dent Repair
  • Collision Repair
  • Auto Body Repair
  • Bumper Repair
  • Windshield Replacement
  • Auto Glass
  • Auto Body
  • Body Shop
  • Collision Center
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Cash
Services
  • PDR
  • Auto Body Repair
  • Windshield Replacement
  • Collision Repair
  • Dent Removal
  • Paintless Dent Repair
  • Auto Glass
  • Estimates

Automotive

Automotive
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Auto Body Collision Repair
Auto Glass Services
    4.0 3
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    .

    The girls at the front desk were polite and friendly. The estimate and work to be completed seemed reasonable. It was an accident and the other party's insurance was responsible. Once the work was completed, we were not satisfied nor were we told the specifics. He acted as if he did us a favor by replacing the part. The part replaced was worse the part he removed. When we tried to resolve the issue he told us to take it up with the insurance company. He then hung up on me. So much for customer service! NEVER AGAIN!!!

    1
    ★☆☆☆☆

    The girls at the front desk were polite and friendly. The estimate and work to be completed seemed reasonable. It was an accident and the other party's insurance was responsible. Once the work was completed, we were not satisfied nor were we told the specifics. He acted as if he did us a favor by replacing the part. The part replaced was worse the part he removed. When we tried to resolve the issue he told us to take it up with the insurance company. He then hung up on me. So much for customer service! NEVER AGAIN!!!

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    .

    I will never use them again---The girls at the front desk were polite and friendly. The estimate seemed responsible and was to be paid by the other party's insurance company. Once the work was completed, we were not completely satisfied.

    3
    ★★★★★

    I will never use them again---The girls at the front desk were polite and friendly. The estimate seemed responsible and was to be paid by the other party's insurance company. Once the work was completed, we were not completely satisfied.

    .

    I've used Kings Carstar twice in the last three years. In each instance the reception is very polite, the estimators do a very good job of diagnosing what repairs are needed and the price has been very reasonable.

    The only complaint I have, is that they normally use Enterprise rent a car for your use while your car is being repaired. I find them to be unrelible in timing and type of car. I don't think the customer should have to wait 20+ minutes for them to pick you up when they are only a couple of miles down the road.

    Budget Rent A Car is across the street from Enterprise, very efficient and less money.

    I would suggest that Kins Carstar use them instead.

    2
    ★★★★★

    I've used Kings Carstar twice in the last three years. In each instance the reception is very polite, the estimators do a very good job of diagnosing what repairs are needed and the price has been very reasonable.

    The only complaint I have, is that they normally use Enterprise rent a car for your use while your car is being repaired. I find them to be unrelible in timing and type of car. I don't think the customer should have to wait 20+ minutes for them to pick you up when they are only a couple of miles down the road.

    Budget Rent A Car is across the street from Enterprise, very efficient and less money.

    I would suggest that Kins Carstar use them instead.

    Pros: Very efficient and work result is excellent

    Cons: Should change their car rental supplier

    Message from Gerber Collision & Glass

    Relax, we will take it from here.

    More about Gerber Collision & Glass

    We offer services including auto body repair, frame repair, and painting of all makes and models of cars and trucks. We service Maineville and surrounding areas.

     

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