Segelin's Florist

★☆☆☆☆
  • 10495 Carnegie Ave

    Cleveland, OH 44106

    Map & Directions
  • 216-791-8900

About Segelin's Florist

Hours
Store Hours Our shop is open from 8:30 a.m. to 5:30 p.m., Monday through Friday and from 9:00 a.m. to 3:00 p.m. on Saturday. We are closed on Sundays.

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1.0 5
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Absolutely Awful!!! When my flowers were finally delivered the lillies and the daises dying and the roses were turning black!

1
★☆☆☆☆

Absolutely Awful!!! When my flowers were finally delivered the lillies and the daises dying and the roses were turning black!

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Heard that this place didn't deliver several bouquets for Valentine's Day from a close friend. Frien's boyfriend called, no answer, no calls received about not being able to make the delivery. The next day, the woman who answered the phone said they can't guarantee deliveries and don't have time to let people know about it. Here's a simple answer - keep track of your sales and know what you're able and not able to do. It's called business 101. Don't trust this place if you plan to send flowers to someone you care about. I hardly ever write reviews, but this is absolutely unacceptable.

1
★☆☆☆☆

Heard that this place didn't deliver several bouquets for Valentine's Day from a close friend. Frien's boyfriend called, no answer, no calls received about not being able to make the delivery. The next day, the woman who answered the phone said they can't guarantee deliveries and don't have time to let people know about it. Here's a simple answer - keep track of your sales and know what you're able and not able to do. It's called business 101. Don't trust this place if you plan to send flowers to someone you care about. I hardly ever write reviews, but this is absolutely unacceptable.

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I wish I had read this review of Segelin's before I ordered the most expensive bouquet I have ever ordered for a friend. Like the other person, I never received an email confirmation. And life the other person, when my friend wasn't home on the Saturday they tried, they left a note on the door but didn't tell me they were just going to hold onto the flowers for 2 days until they reopened for business on Monday.

Apparently their policy is to only give the driver the recipient's number. The florist should have called me--I could have told them what to do and avoided having a 100$ bouquet sit around for 2 days wilting unnecessarily.

1
★☆☆☆☆

I wish I had read this review of Segelin's before I ordered the most expensive bouquet I have ever ordered for a friend. Like the other person, I never received an email confirmation. And life the other person, when my friend wasn't home on the Saturday they tried, they left a note on the door but didn't tell me they were just going to hold onto the flowers for 2 days until they reopened for business on Monday.

Apparently their policy is to only give the driver the recipient's number. The florist should have called me--I could have told them what to do and avoided having a 100$ bouquet sit around for 2 days wilting unnecessarily.

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Segelin's was recommended to me so I ordered online an arrangement to be sent to my mother for her 75th birthday. I never received an e-mail confirmation of the order, which most businesses do. I had to call to confirm that they received it. They had. But they did NOT deliver the flowers on my mom's birthday, nor did they call or e-mail to let me know that. They finally got around to delivering the next day -- and I'm still waiting for an explanation about the delay. I did get a bunch of ""I'm sorrys"" later, but no offer for compensation for the inconvenience. It's the first and last time I'll use them.

0
★☆☆☆☆

Segelin's was recommended to me so I ordered online an arrangement to be sent to my mother for her 75th birthday. I never received an e-mail confirmation of the order, which most businesses do. I had to call to confirm that they received it. They had. But they did NOT deliver the flowers on my mom's birthday, nor did they call or e-mail to let me know that. They finally got around to delivering the next day -- and I'm still waiting for an explanation about the delay. I did get a bunch of ""I'm sorrys"" later, but no offer for compensation for the inconvenience. It's the first and last time I'll use them.

.

Segelin's was recommended to me so I ordered online an arrangement to be sent to my mother for her 75th birthday. I never received an e-mail confirmation of the order, which most businesses do. I had to call to confirm that they received it. They had. But they did NOT deliver the flowers on my mom's birthday, nor did they call or e-mail to let me know that. They finally got around to delivering the next day -- and I'm still waiting for an explanation about the delay. I did get a bunch of "I'm sorrys" later, but no offer for compensation for the inconvenience. Poor customer service. It's the first and last time I'll use Segelin's.

1
★☆☆☆☆

Segelin's was recommended to me so I ordered online an arrangement to be sent to my mother for her 75th birthday. I never received an e-mail confirmation of the order, which most businesses do. I had to call to confirm that they received it. They had. But they did NOT deliver the flowers on my mom's birthday, nor did they call or e-mail to let me know that. They finally got around to delivering the next day -- and I'm still waiting for an explanation about the delay. I did get a bunch of "I'm sorrys" later, but no offer for compensation for the inconvenience. Poor customer service. It's the first and last time I'll use Segelin's.

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