James Free Jewelers

★★★★☆
39.7023 -84.1702
Map and Directions to James Free Jewelers

937-298-0171

3100 Far Hills Ave

Dayton, OH

45429

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Reviews 1 - 6 of 6.
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My family has been a good customer of James Free for years. We have bought countless pieces of David Yurman jewelery, along with expensive watches, etc. When my boyfriend and I started looking for engagement rings, I thought James Free would be a good, trustworthy place to go. I was wrong.
Amanda at James Free told my boyfriend that she had a very nice diamond (1 carat, VS2, F color) that she knew I would love. My boyfriend bought it, and Amanda "put it aside for me" until I could come in and pick out a setting. When I went to look at settings and wedding bands, I couldn't find anything I liked, so I went to another jewelry store (Reising Jewelers), where I found a setting I loved. I decided to keep the diamond from James Free and have it set at Reising.
When I brought the diamond to Reising, I asked them to just take a look at it and make sure it looked OK. I am so glad I did, because the diamond James Free had given me in no way matched the GIA certificate. It was not a good cut, it was not a good color and it had many more inclusions.
Initially James Free denied any mistake, but when I went back to the store their gemologist confirmed that it was the wrong diamond. They had to search through a box to find the diamond that matched my GIA certification. Now tell me, why was a diamond that my boyfriend had already PAID FOR in a box with the rest of the available loose diamonds. No excuse James Free gave me made any sense. At best this was gross negligence, and at worst it was attempted fraud. I will NEVER go back. I
If you're looking for a good jewelry store in Cincinnati, I would recommend Reising Jewelers. They're located downtown on Fourth and Walnut.

1
★☆☆☆☆

My family has been a good customer of James Free for years. We have bought countless pieces of David Yurman jewelery, along with expensive watches, etc. When my boyfriend and I started looking for engagement rings, I thought James Free would be a good, trustworthy place to go. I was wrong.
Amanda at James Free told my boyfriend that she had a very nice diamond (1 carat, VS2, F color) that she knew I would love. My boyfriend bought it, and Amanda "put it aside for me" until I could come in and pick out a setting. When I went to look at settings and wedding bands, I couldn't find anything I liked, so I went to another jewelry store (Reising Jewelers), where I found a setting I loved. I decided to keep the diamond from James Free and have it set at Reising.
When I brought the diamond to Reising, I asked them to just take a look at it and make sure it looked OK. I am so glad I did, because the diamond James Free had given me in no way matched the GIA certificate. It was not a good cut, it was not a good color and it had many more inclusions.
Initially James Free denied any mistake, but when I went back to the store their gemologist confirmed that it was the wrong diamond. They had to search through a box to find the diamond that matched my GIA certification. Now tell me, why was a diamond that my boyfriend had already PAID FOR in a box with the rest of the available loose diamonds. No excuse James Free gave me made any sense. At best this was gross negligence, and at worst it was attempted fraud. I will NEVER go back. I
If you're looking for a good jewelry store in Cincinnati, I would recommend Reising Jewelers. They're located downtown on Fourth and Walnut.

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.

I have delt with Michael and his staff for over 15 years and have nothing but praise for this firm. During that time I have purchased my wife's engagment and wedding rings, pearls, earings, watches etc. yet I have never been to their store. Everything has been done over the phone. They came highly recommended to me and I have never been disappointed. They are truly a world class operation--something increasinlgly rare in todays retail environment.

Kent Smith

5
★★★★★

I have delt with Michael and his staff for over 15 years and have nothing but praise for this firm. During that time I have purchased my wife's engagment and wedding rings, pearls, earings, watches etc. yet I have never been to their store. Everything has been done over the phone. They came highly recommended to me and I have never been disappointed. They are truly a world class operation--something increasinlgly rare in todays retail environment.

Kent Smith

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This store is top-notch. They have a great selection of gold, platinum, and diamonds. Their staff is very professional and seemingly knowledgeable about their products, and I felt like they were being honest with me. Prices are higher than some of the big mall chain stores, but so is the quality.

4
★★★★☆

This store is top-notch. They have a great selection of gold, platinum, and diamonds. Their staff is very professional and seemingly knowledgeable about their products, and I felt like they were being honest with me. Prices are higher than some of the big mall chain stores, but so is the quality.

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This place offers excellent deals for all types of jewelry that one would be interested in, offering wedding bands, watches, and more. They offer several types of metals for their jewelry and include some of their own unique and custom designs which are mainly necklaces. Their prices for watches are very reasonable as I bought a used Cartier Francis for a few hundred dollars less than what the price was suggested. Overall, a very dependable and reputable jeweler.

4
★★★★☆

This place offers excellent deals for all types of jewelry that one would be interested in, offering wedding bands, watches, and more. They offer several types of metals for their jewelry and include some of their own unique and custom designs which are mainly necklaces. Their prices for watches are very reasonable as I bought a used Cartier Francis for a few hundred dollars less than what the price was suggested. Overall, a very dependable and reputable jeweler.

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Latest reviews from Citysearch.

.

A trusted jeweler with knowledgeable sales staff. Excellent service!

6
★★★★★

A trusted jeweler with knowledgeable sales staff. Excellent service!

.

I discovered that I can send my watch directly to one of the Rolex service centers (NY, Chicago or LA) and get my watch serviced for $400 less that what James Free estimated.

6
★★★★★

I discovered that I can send my watch directly to one of the Rolex service centers (NY, Chicago or LA) and get my watch serviced for $400 less that what James Free estimated.

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