Extended Stay America

★☆☆☆☆
Extended Stay America - Mountain View
  • 6601 Reflections Dr

    Westerville, OH 43081

    Map & Directions
  • 614-764-0159

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This was the absolute worst hotel I have ever stayed in. I purchased this stay through Priceline and I wish I would have read reviews before I decided to stay here. First off as you enter into the hotel, you will be hit with an awful smell. The smell was a mixture of smoke and vomit,,,honestly it was enough to make you gag. Upon entering the room, there was stained carpet in the hallway and a lot of paint was scraped off the doors. The room smelled of urine as I believe someone who had a pet had just stayed there, I later confirmed this as when I laid down on the bed with a black shirt on, brown pet hair covered my back. When I called the lobby to tell of the dirty sheets, he said he would give me clean sheets, but I had to pick them up in the lobby and replace them myself. I changed the sheets out and the mattress was stained. The carpet and chair were also stained. Also, the walls were not sound proof, you could hear footsteps everytime the person on the floor above you walked. The window to the room was missing the screen, so it was either deal with the smell or take the risk of someone breaking into your room. This hotal was very uninviting and after staying one night of a two night stay, I ask for my money back...they refused and stated if I did not like the establishment, I would have to take it up with Priceline for a refund. The Extended Stay Hotel ruined my weekend getaway, I am hoping this review will discourage anyone from staying here and making the same mistake that I did

0
★☆☆☆☆

This was the absolute worst hotel I have ever stayed in. I purchased this stay through Priceline and I wish I would have read reviews before I decided to stay here. First off as you enter into the hotel, you will be hit with an awful smell. The smell was a mixture of smoke and vomit,,,honestly it was enough to make you gag. Upon entering the room, there was stained carpet in the hallway and a lot of paint was scraped off the doors. The room smelled of urine as I believe someone who had a pet had just stayed there, I later confirmed this as when I laid down on the bed with a black shirt on, brown pet hair covered my back. When I called the lobby to tell of the dirty sheets, he said he would give me clean sheets, but I had to pick them up in the lobby and replace them myself. I changed the sheets out and the mattress was stained. The carpet and chair were also stained. Also, the walls were not sound proof, you could hear footsteps everytime the person on the floor above you walked. The window to the room was missing the screen, so it was either deal with the smell or take the risk of someone breaking into your room. This hotal was very uninviting and after staying one night of a two night stay, I ask for my money back...they refused and stated if I did not like the establishment, I would have to take it up with Priceline for a refund. The Extended Stay Hotel ruined my weekend getaway, I am hoping this review will discourage anyone from staying here and making the same mistake that I did

 

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