Best Buy

★★★☆☆

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FYE

5043 Tuttle Crossing Blvd Dublin, OH

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The Mall at Tuttle Crossing

5043 Tuttle Crossing Blvd Dublin, OH

3.0 1
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Their sales people are rather pushy (especially their extended warranty) but not necessarily knowledgeable about the products. If you have to return equipment such as a laptop, be prepared for a possible nightmare.

I buy computers for my job, and bought a laptop at Best Buy, which had some problems with it. I took it back to the store within the 7 days, with the receipt, to EXCHANGE it for the exact same one, and they gave me such a hard time about it. They couldn't duplicate the problem in their lab (which wasn't set up the same as our office, and the problem was with the network card) and so they said the laptop was fine and that the only way I could exchange it was by paying the restocking fee. I argued my case for a couple hours because I know when something isn't working, that's my job to support my users, and they eventually gave in. The replacement worked fine.

But I refuse to buy any more computers there, and I urge you not to, either.

3
★★★☆☆

Their sales people are rather pushy (especially their extended warranty) but not necessarily knowledgeable about the products. If you have to return equipment such as a laptop, be prepared for a possible nightmare.

I buy computers for my job, and bought a laptop at Best Buy, which had some problems with it. I took it back to the store within the 7 days, with the receipt, to EXCHANGE it for the exact same one, and they gave me such a hard time about it. They couldn't duplicate the problem in their lab (which wasn't set up the same as our office, and the problem was with the network card) and so they said the laptop was fine and that the only way I could exchange it was by paying the restocking fee. I argued my case for a couple hours because I know when something isn't working, that's my job to support my users, and they eventually gave in. The replacement worked fine.

But I refuse to buy any more computers there, and I urge you not to, either.

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