Dublin Floral Design

★★☆☆☆

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I buy fresh flowers from Dublin Floral every week. Always great quality, friendly staff and prompt deliveries.

4
★★★★☆

I buy fresh flowers from Dublin Floral every week. Always great quality, friendly staff and prompt deliveries.

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PRICEY!!! For only two dozen roses it costs over $100 DOLLARS...what a bunch of bull...completely stunned at the check out, but with time running out and a proposal planned for tonight, what was I supposed to do? They have lost me and anyone I can talk to as a customer...Seems to be a common end result with this place!

1
★☆☆☆☆

PRICEY!!! For only two dozen roses it costs over $100 DOLLARS...what a bunch of bull...completely stunned at the check out, but with time running out and a proposal planned for tonight, what was I supposed to do? They have lost me and anyone I can talk to as a customer...Seems to be a common end result with this place!

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My Mother wanted to surprise me w/ flowers on my birthday. I work for a luxury automaker at the corp. offices and they delivered my floral arrangement to one of our dealerships (@ 2:30pm) instead of of my office building. Then the dealership called the florist 30 mins. after they delivered it there to pick them up (since I didn't work there) and they never did. By 5:00pm, my Mom finally had to call me wondering why I hadn't received the flowers, thus, ruining the surprise. I had to go PICK UP my own flowers since the florist did not pick them up from the dealership and deliver them to my employer. They would not even waive the $8.50 delivery charge in spite of their repeat errors. The flowers were pretty, HOWEVER, customer service was very poor. They have refused to provide us w/ the owner's name! If you have an important occasion and want flowers to be delivered promptly AND accurately.....Dublin Floral Designs is not the way to go.

2
★★☆☆☆

My Mother wanted to surprise me w/ flowers on my birthday. I work for a luxury automaker at the corp. offices and they delivered my floral arrangement to one of our dealerships (@ 2:30pm) instead of of my office building. Then the dealership called the florist 30 mins. after they delivered it there to pick them up (since I didn't work there) and they never did. By 5:00pm, my Mom finally had to call me wondering why I hadn't received the flowers, thus, ruining the surprise. I had to go PICK UP my own flowers since the florist did not pick them up from the dealership and deliver them to my employer. They would not even waive the $8.50 delivery charge in spite of their repeat errors. The flowers were pretty, HOWEVER, customer service was very poor. They have refused to provide us w/ the owner's name! If you have an important occasion and want flowers to be delivered promptly AND accurately.....Dublin Floral Designs is not the way to go.

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Delivered to wrong place. When notified by delivery site of error, refused to pick up and deliver to right site! When notified by me (the sender) that the flowers were never delivered they called the "surprise" recipient (my daughter) who had to go to the place the flowers were delivered and pick them up herself!

I asked for a refund of the delivery charge (only!) and "gentleman" at Dublin FD was supercilious, condescending and refused. He's not authorized. Would not let me speak to owner, told me "I'll take your number and the next time the owner stops by, I'll give him your message". Right. I'm SURE that's going to happen.

Ok, for an $8.50 delivery fee, this establishment has certainly lost me as a customer, has lost my two daughters who work in major companies in Dublin, has lost as many co-workers as they can talk to and has garnered this online review. Bad customer service and ridiculous business practice.

PROS: The flowers were probably pretty when they were fresh.
CONS: Read above.

1
★☆☆☆☆

Delivered to wrong place. When notified by delivery site of error, refused to pick up and deliver to right site! When notified by me (the sender) that the flowers were never delivered they called the "surprise" recipient (my daughter) who had to go to the place the flowers were delivered and pick them up herself!

I asked for a refund of the delivery charge (only!) and "gentleman" at Dublin FD was supercilious, condescending and refused. He's not authorized. Would not let me speak to owner, told me "I'll take your number and the next time the owner stops by, I'll give him your message". Right. I'm SURE that's going to happen.

Ok, for an $8.50 delivery fee, this establishment has certainly lost me as a customer, has lost my two daughters who work in major companies in Dublin, has lost as many co-workers as they can talk to and has garnered this online review. Bad customer service and ridiculous business practice.

PROS: The flowers were probably pretty when they were fresh.
CONS: Read above.

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got a great gift from them and I really enjoyed it. was impressed with the quality and value of arrangement and would use again if i was ever in that area.

4
★★★★☆

got a great gift from them and I really enjoyed it. was impressed with the quality and value of arrangement and would use again if i was ever in that area.

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