Payne's Pizza & More

★★★★☆
  • 1624 Marion Mount Gilead Rd

    Marion, OH 43302

    Map & Directions
  • 740-389-4732

About Payne's Pizza & More

Hours
Sun-Thu 11am-9:30pm, Fri-Sat 11am-10:30pm
3.7857 14
Hi! Sign in to let us know how Payne's Pizza & More was?
Write a Review
.

The food is decent, nothing really amazing but we go with it on lazy days because they are the only ones that deliver out this far... that said the staff is consistently unpleasant and sometimes rude. Customer service is obviously not in

3
★★★★★

The food is decent, nothing really amazing but we go with it on lazy days because they are the only ones that deliver out this far... that said the staff is consistently unpleasant and sometimes rude. Customer service is obviously not in

.

On Friday 1-6-12 my wife and I bought an x-large pizza, and we ordered it with a "little extra sauce" because they never put enough on. It came with sauce literally dripping off the pizza; so much that even when scraping off as much

3
★★★★★

On Friday 1-6-12 my wife and I bought an x-large pizza, and we ordered it with a "little extra sauce" because they never put enough on. It came with sauce literally dripping off the pizza; so much that even when scraping off as much

.

Payne's is awesome I love the food and the customer service is great...I really like the tan girl with the dark curly hair she is very nice and has always taken good care of us!!!!!!!!

3
★★★★★

Payne's is awesome I love the food and the customer service is great...I really like the tan girl with the dark curly hair she is very nice and has always taken good care of us!!!!!!!!

.

First off to whom it may consern. If you don't like the paynes get over it they might not have very good attitudes but lets think of some reasons why that might be....They work around the clock all week,some of there employees are

3
★★★★★

First off to whom it may consern. If you don't like the paynes get over it they might not have very good attitudes but lets think of some reasons why that might be....They work around the clock all week,some of there employees are

.

We do not order out much. But decided to tonight.\r
I looked up pizza places in Marion.\r
Decided to try paynes spaghetti.\r
I was suprised. It was actually good.\r
Did not taste like they dumped pizza sauce over noodles.\r
That is what it

3
★★★★★

We do not order out much. But decided to tonight.\r
I looked up pizza places in Marion.\r
Decided to try paynes spaghetti.\r
I was suprised. It was actually good.\r
Did not taste like they dumped pizza sauce over noodles.\r
That is what it

.

Have to agree with the folks about rude manager/owner. She doesn't really care about her customers, its bottom line money with her. We used to order from there ,but after our order was very late, very cold, and wrong I will not order again. I was not happy with the service, but what I really was unhappy with is the way it was fixed. The poor girl on the phone tried to make it bettter but I could here the manager in the back, next time she wants to talk about fixing an order make sure the phone is on hold. I could hear the rude manager talking. By the way if she is the one using the screen name blondebitch its pretty accurate.

0
★☆☆☆☆

Have to agree with the folks about rude manager/owner. She doesn't really care about her customers, its bottom line money with her. We used to order from there ,but after our order was very late, very cold, and wrong I will not order again. I was not happy with the service, but what I really was unhappy with is the way it was fixed. The poor girl on the phone tried to make it bettter but I could here the manager in the back, next time she wants to talk about fixing an order make sure the phone is on hold. I could hear the rude manager talking. By the way if she is the one using the screen name blondebitch its pretty accurate.

Pros: pros good food

Cons: terrible management, service

.

THIS IS ORDER WAS ON BARKS RD. THE ORDER WAS NOT PLACED CORRECTLY. I AGREE THE CHIPS WERE NOT DELIVERED AT THE TIME OF ORDER, BUT THEY WERE BEING DELIVERED BEFORE I WAS EVEN CONTACTED ABOUT THE CHIP AND POP, THEN I RECIEVED A PHONE CALL EXPLAINING THAT THEY HAD A MISSING GRINDER THAT WAS NOT ON THE ORDER, AND NOT PAID FOR. SO I RESPECTFULLY TOLD THEM THAT I WOULD HAVE NO PROBLEM TAKING ANOTHER SANDWHICH OVER BUT IT WOULD NEED TO BE PAID FOR. THE CONVERSATION THAT I HAD BECAME THREE DIFFERENT CONVERSATIONS WITH THREE DIFFERENT WOMEN, AND I COULDN'T MAKE ANY OF THEM HAPPY. AS USUAL THREATS WERE MADE ON THEIR PART AND AS YOU CAN SEE ARE STILL NOT HAPPY. I"m sorry I couldn't serve these people to the best of there expectations.

2
★★★★★

THIS IS ORDER WAS ON BARKS RD. THE ORDER WAS NOT PLACED CORRECTLY. I AGREE THE CHIPS WERE NOT DELIVERED AT THE TIME OF ORDER, BUT THEY WERE BEING DELIVERED BEFORE I WAS EVEN CONTACTED ABOUT THE CHIP AND POP, THEN I RECIEVED A PHONE CALL EXPLAINING THAT THEY HAD A MISSING GRINDER THAT WAS NOT ON THE ORDER, AND NOT PAID FOR. SO I RESPECTFULLY TOLD THEM THAT I WOULD HAVE NO PROBLEM TAKING ANOTHER SANDWHICH OVER BUT IT WOULD NEED TO BE PAID FOR. THE CONVERSATION THAT I HAD BECAME THREE DIFFERENT CONVERSATIONS WITH THREE DIFFERENT WOMEN, AND I COULDN'T MAKE ANY OF THEM HAPPY. AS USUAL THREATS WERE MADE ON THEIR PART AND AS YOU CAN SEE ARE STILL NOT HAPPY. I"m sorry I couldn't serve these people to the best of there expectations.

.

Used to serve about an 8" long guarter of a dill with the grinders which were mouthwatering. Those pickles were replaced by about a 3" quarter of a dill that is tasteless. Speaking of tasteless, the service is so lousy. I used to go in there in a good mood and leave feeling depressed. It's not just me, they make others Ive talked to feel that way too. Now I go somewhere else and stay clear away from Paynes pizza. Just thought I should share this info.

0
★☆☆☆☆

Used to serve about an 8" long guarter of a dill with the grinders which were mouthwatering. Those pickles were replaced by about a 3" quarter of a dill that is tasteless. Speaking of tasteless, the service is so lousy. I used to go in there in a good mood and leave feeling depressed. It's not just me, they make others Ive talked to feel that way too. Now I go somewhere else and stay clear away from Paynes pizza. Just thought I should share this info.

Pros: Good grinders.

Cons: Pizza is dry as a desert.

.

I agree with the posts about rudeness of the personnel but I have every reason to believe the owner is encouraging that. When the owner (blonde hair, approx. age 30s-40s) is behind the counter, it's as if she will deduct money from her staffers paychecks if they give a customer a smile, use manners or show they have a friendly side. Whether at the counter or over the phone, if you order food from PAYNEs PIZZA, you are treated as if you asked them to donate a kidney! That's no joke. The owner has a negative attitude 24/7 and you will see her behind the counter. I've witnessed rudeness and anger toward her customers. I've been a business owner for a very long time and with the negativity going on in there behind the counter, I'm surprised she hasn't gone out of business yet.

Glad to report I haven't been one of the unfortunate souls who had to battle it out with her over her skrewing up my order. It's not going to happen because I will only go where my business is appreciated.

0
★☆☆☆☆

I agree with the posts about rudeness of the personnel but I have every reason to believe the owner is encouraging that. When the owner (blonde hair, approx. age 30s-40s) is behind the counter, it's as if she will deduct money from her staffers paychecks if they give a customer a smile, use manners or show they have a friendly side. Whether at the counter or over the phone, if you order food from PAYNEs PIZZA, you are treated as if you asked them to donate a kidney! That's no joke. The owner has a negative attitude 24/7 and you will see her behind the counter. I've witnessed rudeness and anger toward her customers. I've been a business owner for a very long time and with the negativity going on in there behind the counter, I'm surprised she hasn't gone out of business yet.

Glad to report I haven't been one of the unfortunate souls who had to battle it out with her over her skrewing up my order. It's not going to happen because I will only go where my business is appreciated.

Pros: Easy parking access.

Cons: Owner is unappreciative of clientele and suspicious. WOW!!!

.

A COLLECTIVE GROUP OF TEN PEOPLE PLACED AN ORDER FOR DELIVERY. YOU TELL THEM YOUR ORDER OVER THE PHONE YOU CAN ONLY HOPE THAT THEIR STAFF IS TYPING THE ORDER CORRECTLY. THE ORDER ARRIVED AFTER THE ESTIMATED TIME OF DELIVERY. ORDER WAS DELIVERED WITH NO DRINKS OR CHIPS. NINE OF THE TEN ORDERS EFFECTED. DELIVERY GUY SAID CALL THEM AND TELL THEM TO SEND THE REST. ONE GRINDER MISSING. AFTER CALLS TO CORRECT THE MISSING FOOD ITEMS MANAGEMENT GETS RUDE ON THE PHONE. WANTS TO CHARGE AGAIN FOR MISSING ORDER. THEY HAVE ALREADY COLLECTED MONEY WHEN THEY CAME FIRST TIME. WOULD NOT STAND BEHIND HER STAFF OR FOOD TO MAKE IT CORRECT. WHAT KIND OF BUSINESS IS THAT. IN TODAYS ECONOMY BUSINESS' NEED TO STAND OUT AMONG THE COMPETITION. UNFORTUNETLY PAYNES WILL STAND OUT IN OUR COMMUNITY AS A REAL PAIN TO ORDER FROM, AND A REAL PAIN OF A MANAGER. FROM NOW ON SUBWAY WILL GET OUR BUSINESS. ALL I HAVE TO SAY IS BUYER BEWARE. CHECK YOUR ORDER BEFORE YOU PAY. IF THERE IS A MISTAKE THE ONLY THING YOU WILL GET IS ATTITUDE.

0
★☆☆☆☆

A COLLECTIVE GROUP OF TEN PEOPLE PLACED AN ORDER FOR DELIVERY. YOU TELL THEM YOUR ORDER OVER THE PHONE YOU CAN ONLY HOPE THAT THEIR STAFF IS TYPING THE ORDER CORRECTLY. THE ORDER ARRIVED AFTER THE ESTIMATED TIME OF DELIVERY. ORDER WAS DELIVERED WITH NO DRINKS OR CHIPS. NINE OF THE TEN ORDERS EFFECTED. DELIVERY GUY SAID CALL THEM AND TELL THEM TO SEND THE REST. ONE GRINDER MISSING. AFTER CALLS TO CORRECT THE MISSING FOOD ITEMS MANAGEMENT GETS RUDE ON THE PHONE. WANTS TO CHARGE AGAIN FOR MISSING ORDER. THEY HAVE ALREADY COLLECTED MONEY WHEN THEY CAME FIRST TIME. WOULD NOT STAND BEHIND HER STAFF OR FOOD TO MAKE IT CORRECT. WHAT KIND OF BUSINESS IS THAT. IN TODAYS ECONOMY BUSINESS' NEED TO STAND OUT AMONG THE COMPETITION. UNFORTUNETLY PAYNES WILL STAND OUT IN OUR COMMUNITY AS A REAL PAIN TO ORDER FROM, AND A REAL PAIN OF A MANAGER. FROM NOW ON SUBWAY WILL GET OUR BUSINESS. ALL I HAVE TO SAY IS BUYER BEWARE. CHECK YOUR ORDER BEFORE YOU PAY. IF THERE IS A MISTAKE THE ONLY THING YOU WILL GET IS ATTITUDE.

Pros: THEY OFFER DELIVERY SERVICE

Cons: MANAGEMENT RUDE/ DELIVERY ERRORS MULTIPLE

.

Honestly the food is good. BUT..... heaven forbid an error be made on your order. The manager/owner will treat you rudely and does not seem to care if she looses your business. I don't care how good the food is, I refuse to spend my money where I count for nothing but the dirt on the floor. That was the way were treated after an error was made on an order that totaled over $70.00. Nice, huh?

But, hey, the delivery guy was nice.

0
★☆☆☆☆

Honestly the food is good. BUT..... heaven forbid an error be made on your order. The manager/owner will treat you rudely and does not seem to care if she looses your business. I don't care how good the food is, I refuse to spend my money where I count for nothing but the dirt on the floor. That was the way were treated after an error was made on an order that totaled over $70.00. Nice, huh?

But, hey, the delivery guy was nice.

Pros: Good Food

Cons: Bad Customer Service

.

The owner has been more than helpful and friendly whenever I have needed last minute orders. The pizza is really good and I have to say for a pizza place the selection is really good...salads, grinders,pasta dishes and more! All freshly made!

5
★★★★★

The owner has been more than helpful and friendly whenever I have needed last minute orders. The pizza is really good and I have to say for a pizza place the selection is really good...salads, grinders,pasta dishes and more! All freshly made!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The new name of the restaurant is Payne's Pizza and more. They changed the name, but not the food. The pizza is good, but the crust could be better. If you do get pizza, get the meatballs!! They also have good subs and pasta, which come with a small salad. Good food at a great value!! The dining area is large, so bring friends!

2
★★★★★

The new name of the restaurant is Payne's Pizza and more. They changed the name, but not the food. The pizza is good, but the crust could be better. If you do get pizza, get the meatballs!! They also have good subs and pasta, which come with a small salad. Good food at a great value!! The dining area is large, so bring friends!

Pros: Good food, good specials

Cons: service is basic, you order, they bring the food

.

I used to go here on my work lunch breaks all the time. They have really yummy sub sandwiches and they are really large- so I could get two meals out of one sub!

3
★★★☆☆

I used to go here on my work lunch breaks all the time. They have really yummy sub sandwiches and they are really large- so I could get two meals out of one sub!

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Payne's Pizza & More, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review