PETSMART

★★★☆☆
Find all of your pet supplies at your neighborhood PetSmart store.
  • 650 Eastgate South Dr B

    Cincinnati, OH 45245

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3.0 3
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I have used this grooming facility a total of 3 times now. The first couple of times it was ok. I was not completely dissatisfied. But overall ok job. This last time was my last time using Petsmart grooming at Eastgate. The staff was completely unorganized checking me in. I dropped off my dog at 9:00 am and was promised to be done by 12:00 and was not ready until 12:30. the place was a mess. But the worst was when I picked up my little guy he was completely shaved which was not what I had asked for and was never what I had gotten in the past. I asked the clerk to just have the groomer do what she has done in the past. When I saw him the groomer said "I check to see if this is what you wanted and the other staff said yes this is the length she said she wanted? The groomer should have called me if she questioned was the instructions were. I will never go back.

1
★☆☆☆☆

I have used this grooming facility a total of 3 times now. The first couple of times it was ok. I was not completely dissatisfied. But overall ok job. This last time was my last time using Petsmart grooming at Eastgate. The staff was completely unorganized checking me in. I dropped off my dog at 9:00 am and was promised to be done by 12:00 and was not ready until 12:30. the place was a mess. But the worst was when I picked up my little guy he was completely shaved which was not what I had asked for and was never what I had gotten in the past. I asked the clerk to just have the groomer do what she has done in the past. When I saw him the groomer said "I check to see if this is what you wanted and the other staff said yes this is the length she said she wanted? The groomer should have called me if she questioned was the instructions were. I will never go back.

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This is the one place that we can go shopping and take our dogs with us. Clean, bright store with friendly employees who seem to love animals as much as their customers. Great sales on pet items!!!

4
★★★★☆

This is the one place that we can go shopping and take our dogs with us. Clean, bright store with friendly employees who seem to love animals as much as their customers. Great sales on pet items!!!

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I just love this store. The people who work there are so helpful. I go there for all my pet supplies. There is ample parking. You can even bring your pet with you while you shop. I love seeing all the other dogs. The place is incredibly clean, especially considering there are always animals walking around in there. They have a huge selection of items. They have lots of books there also so you know how to care for your pet. They also have grooming, although I haven't used that service yet. Also, they offer dog obedience training. Again, I haven't used that but my mother brought her dog and had great results. I recommend this store.

4
★★★★☆

I just love this store. The people who work there are so helpful. I go there for all my pet supplies. There is ample parking. You can even bring your pet with you while you shop. I love seeing all the other dogs. The place is incredibly clean, especially considering there are always animals walking around in there. They have a huge selection of items. They have lots of books there also so you know how to care for your pet. They also have grooming, although I haven't used that service yet. Also, they offer dog obedience training. Again, I haven't used that but my mother brought her dog and had great results. I recommend this store.

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