Midas

★★★☆☆
  • 1450 W 117th St

    Lakewood, OH 44107

    Map & Directions
  • 216-228-4000

Automotive

Automotive
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I own a 2006 Dodge Caliber and hit a pot hole and being a single woman and new to area thought word of mouth would save me.But what a shock I got when I went to and by the way wasted my lunch hour to Conrad's and also NTB in lakewood ,I was shocked and confused by the way I had been treated at both of these so called professional auto repair facilities. I had learned I needed both lower control arms,struts front and rear,a rear wheel something a factory scheduled maintenance with tune up and flushes something called links and had a cracked windshiled that I knew of.It seemed to me the Manager a one location wanted a date and at the other said I should look into buying a new car do to the fact repairs would cost in excess of $3500. Well I left NTB and went to a fast food restaurant and seen a Midas walked over was meet by a military looking gentleman about 35years old and he asked if I had any problems because I was walking into driveway.I explained yes a lot of them and we laughed I showed him what last two places had said and what he said amazed me,he said Miss Brown I would rather look at your car and know for sure what it needs other than what they say.I made a appointment for next day during lunch and Anthony meet me again brought car in spent 20 minutes came to waiting room and all I could think was here we go.Anthony walked me around my car explained what I needed today showed the paperwork broke into 5 different levels and this is the first time I ever heard anyone ask me this WHAT CAN YOU AFFORD TODAY!
I explained I had no other car and he said we can take you and pick you up from work The total bill was $1750.00 and most items are lifetime nationwide hhe also found things no one else did,this gentlemen took most labor out of the picture.I am very happy car is great and these guys need some praise I am very happy to send anyone to Midas Lakewood

5
★★★★★

I own a 2006 Dodge Caliber and hit a pot hole and being a single woman and new to area thought word of mouth would save me.But what a shock I got when I went to and by the way wasted my lunch hour to Conrad's and also NTB in lakewood ,I was shocked and confused by the way I had been treated at both of these so called professional auto repair facilities. I had learned I needed both lower control arms,struts front and rear,a rear wheel something a factory scheduled maintenance with tune up and flushes something called links and had a cracked windshiled that I knew of.It seemed to me the Manager a one location wanted a date and at the other said I should look into buying a new car do to the fact repairs would cost in excess of $3500. Well I left NTB and went to a fast food restaurant and seen a Midas walked over was meet by a military looking gentleman about 35years old and he asked if I had any problems because I was walking into driveway.I explained yes a lot of them and we laughed I showed him what last two places had said and what he said amazed me,he said Miss Brown I would rather look at your car and know for sure what it needs other than what they say.I made a appointment for next day during lunch and Anthony meet me again brought car in spent 20 minutes came to waiting room and all I could think was here we go.Anthony walked me around my car explained what I needed today showed the paperwork broke into 5 different levels and this is the first time I ever heard anyone ask me this WHAT CAN YOU AFFORD TODAY!
I explained I had no other car and he said we can take you and pick you up from work The total bill was $1750.00 and most items are lifetime nationwide hhe also found things no one else did,this gentlemen took most labor out of the picture.I am very happy car is great and these guys need some praise I am very happy to send anyone to Midas Lakewood

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I went in for 2 repairs. The first repair was done fine. The second repair, a grinding noise from the front ,was diagnosed as rubbing break pads and rotors. After the repairs were done the grinding noise was still there and they NOW said it was my wheel bearings. I was charged $240 for break pads and rotors and couldnt get the old parts back on, a discount, or it removed from my bill. And dont expect corporate Midas to help if contacted either. These people cant be trusted and I will never go back. I recommend to stay away from Midas.

1
★☆☆☆☆

I went in for 2 repairs. The first repair was done fine. The second repair, a grinding noise from the front ,was diagnosed as rubbing break pads and rotors. After the repairs were done the grinding noise was still there and they NOW said it was my wheel bearings. I was charged $240 for break pads and rotors and couldnt get the old parts back on, a discount, or it removed from my bill. And dont expect corporate Midas to help if contacted either. These people cant be trusted and I will never go back. I recommend to stay away from Midas.

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I took my vehicle in to get an oil change, particularly for their 19.99 special (oil/filter change, fluid top off, tire rotation, plus other features) because I was paying almost 70.00 to get these things done at the dealership. As soon as I pulled up, a gentleman named Nick met me in the parking lot, shook my hand, and got th ings going immediately. Before I even sat down my car was already being pulled into the garage. From the time I spoke to Nick on the phone until the time I left, I felt well taken care of and that, as a customer, I was valued. I would HIGHLY recommend them to anyone! Wish there were more places with this type of atmosphere.

5
★★★★★

I took my vehicle in to get an oil change, particularly for their 19.99 special (oil/filter change, fluid top off, tire rotation, plus other features) because I was paying almost 70.00 to get these things done at the dealership. As soon as I pulled up, a gentleman named Nick met me in the parking lot, shook my hand, and got th ings going immediately. Before I even sat down my car was already being pulled into the garage. From the time I spoke to Nick on the phone until the time I left, I felt well taken care of and that, as a customer, I was valued. I would HIGHLY recommend them to anyone! Wish there were more places with this type of atmosphere.

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I took my vehicle to this Midas shop 2 years ago, and I had a new exhaust system put on. Well it's only been 2 years and the exhaust system is shot. It fell apart. The muffler is still good, but the rest of the exhaust system is gone. I think they must use cheap material because my exhaust should have lasted a lot longer than 2 years. I also had a complet brake job done here and it cost me about $900. The brake line has been leaking ever since. I do not recommend Midas.

2
★★☆☆☆

I took my vehicle to this Midas shop 2 years ago, and I had a new exhaust system put on. Well it's only been 2 years and the exhaust system is shot. It fell apart. The muffler is still good, but the rest of the exhaust system is gone. I think they must use cheap material because my exhaust should have lasted a lot longer than 2 years. I also had a complet brake job done here and it cost me about $900. The brake line has been leaking ever since. I do not recommend Midas.

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