F C Bender Plumbing & Heating

★★★☆☆

About F C Bender Plumbing & Heating

Details
Hours
Fri 8am-4:30pm
3.0 2
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F.C.Bender Plumbing & heating & air conditioning has served theMarion area for over 93 years. The servicemen are respectful and very knowledgeable. Family owned, uniformed men and very friendly secretary. New installations as well as repair work. Very honest company that will back their work.

2
★★★★★

F.C.Bender Plumbing & heating & air conditioning has served theMarion area for over 93 years. The servicemen are respectful and very knowledgeable. Family owned, uniformed men and very friendly secretary. New installations as well as repair work. Very honest company that will back their work.

Pros: Servicemen have 39, 24,and 7 years experience with 1 helper

Cons: Not large enough to do large commercial jobs

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When the technician informed me that he had completed his assignment and that I should experience a better functioning furnace I was grateful for his assistance.

Several weeks later my furnace failed during Presidents Day weekend with 17 temperatures. The failure lasted 6 days before F.C. Bender helped to get it operational again.

Waiting for parts and service I discovered that the furnace was not properly cleaned; in fact their service caused my furnace to fail, because they used substandard practices to partially clean the blower squirrel cage. The blower assembly was not removed from the furnace to clean it with a soft bristle brush and water. A wire brush technique caused premature failure of the motor and subsequently the sophisticated and obsolete control board burned when the motor caused a feed back into the circuitry.
Not only that they did not clean the air conditioner condenser AKA ??A-coil?. The A-coil requires an access panel to get to it and my furnace did not have an access panel. An access panel needed to be manually cut out to get to the dirt, and then place a galvanized steel panel over the cut out, after gentile cleaning.

F.C. Bender claimed that the motor was old and that it was not unusual for motors to fail, and that the control board could not possibly fail due to motor failure unless it was a design flaw. I understand the age of electromagnetic devices very well.

With my professional background and experience with electromagnetic devices, I extracted evidence of steel contaminants that fell into the motor windings with a non-invasive magnet at the point of failure.
Dealer costs of parts amounted to $499.00 to restore the burned parts.

I personally cleaned the furnace blower and A-coil with a tooth brush, paint brush, and water to get the job done correctly.
The control board has been obsolete for several years, and is now replaced by an upgrade that requires wiring changes. I know of a neighbor that has had this upgrade completed.
Also I photographed the affected parts as evidence of poor practice that is related to insufficient training, and gave the photos to F.C. Bender with hopeful intent that they would be used for a ??coaching moment? and training.

I am not a furnace expert, simply a homeowner that was forced to get involved with my environmental system.
Routine inspections and cleaning of your heating and air conditioner should be something that an everyday person puts complete faith into a specialist to do the job correctly with competence.

Also I cannot recommend a local source because I did the dirty work.

0
★☆☆☆☆

When the technician informed me that he had completed his assignment and that I should experience a better functioning furnace I was grateful for his assistance.

Several weeks later my furnace failed during Presidents Day weekend with 17 temperatures. The failure lasted 6 days before F.C. Bender helped to get it operational again.

Waiting for parts and service I discovered that the furnace was not properly cleaned; in fact their service caused my furnace to fail, because they used substandard practices to partially clean the blower squirrel cage. The blower assembly was not removed from the furnace to clean it with a soft bristle brush and water. A wire brush technique caused premature failure of the motor and subsequently the sophisticated and obsolete control board burned when the motor caused a feed back into the circuitry.
Not only that they did not clean the air conditioner condenser AKA ??A-coil?. The A-coil requires an access panel to get to it and my furnace did not have an access panel. An access panel needed to be manually cut out to get to the dirt, and then place a galvanized steel panel over the cut out, after gentile cleaning.

F.C. Bender claimed that the motor was old and that it was not unusual for motors to fail, and that the control board could not possibly fail due to motor failure unless it was a design flaw. I understand the age of electromagnetic devices very well.

With my professional background and experience with electromagnetic devices, I extracted evidence of steel contaminants that fell into the motor windings with a non-invasive magnet at the point of failure.
Dealer costs of parts amounted to $499.00 to restore the burned parts.

I personally cleaned the furnace blower and A-coil with a tooth brush, paint brush, and water to get the job done correctly.
The control board has been obsolete for several years, and is now replaced by an upgrade that requires wiring changes. I know of a neighbor that has had this upgrade completed.
Also I photographed the affected parts as evidence of poor practice that is related to insufficient training, and gave the photos to F.C. Bender with hopeful intent that they would be used for a ??coaching moment? and training.

I am not a furnace expert, simply a homeowner that was forced to get involved with my environmental system.
Routine inspections and cleaning of your heating and air conditioner should be something that an everyday person puts complete faith into a specialist to do the job correctly with competence.

Also I cannot recommend a local source because I did the dirty work.

Pros: They work with Community Action

Cons: They need to train their technicians

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