Dick Bigelow Chevrolet Inc

★★★☆☆
  • 7800 Broadview Rd

    Cleveland, OH 44134

    Map & Directions
  • 216-524-9500

Automotive

Automotive
More choices in Cleveland:
Resultset_next

Tidwell Motors

1300 2nd Ave E Oneonta, AL

Resultset_next

Thompson Motors

915 2nd Ave E Oneonta, AL

2.6 5
Hi! Sign in to let us know how Dick Bigelow Chevrolet Inc was?
Write a Review
.

They were quick to shuffle me out of the service area when describing my problem. When they failed to call me back the day I dropped my car off, I called the next day and was hustled off the phone because "they are very busy right now".

3
★★★★★

They were quick to shuffle me out of the service area when describing my problem. When they failed to call me back the day I dropped my car off, I called the next day and was hustled off the phone because "they are very busy right now".

.

They are terrible, rude, keep your car for days without a call to let you know that they still don't have your part. The owner has terrible people skills....he should really think of hiring someone so he doesn't have to talk with customers face to face. When I went to complain about my car sitting up there for 4 days for a minor thing......he told me to go somewhere else and not to come back. That's a shame considering we purchased 3 used cars and 1 brand new car from him. Trust me.....I WILL NOT GO BACK.

1
★☆☆☆☆

They are terrible, rude, keep your car for days without a call to let you know that they still don't have your part. The owner has terrible people skills....he should really think of hiring someone so he doesn't have to talk with customers face to face. When I went to complain about my car sitting up there for 4 days for a minor thing......he told me to go somewhere else and not to come back. That's a shame considering we purchased 3 used cars and 1 brand new car from him. Trust me.....I WILL NOT GO BACK.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Car buying experience was great, until after I signed. The rear air in the 2003 Tahoe I bought was not working. They said if it wasn't anything wrong with the air conditioner, they would fix it. I took it there a few times, they checked it over and replaced a few parts with no luck in getting it working. Then they said they had to order a part. I said okay and they said they would call me when it comes in. SIX MONTHS went by and no call, nothing in the mail. I called them to inquire about it. The guy on the phone had no idea of what I was talking about. After some convincing, he put me on hold for 15 minutes then came back and told me they still had the part on order. Are you kidding me? SIX MONTHS!? I calmly said fine and they said they would call me back when it comes in. They never called me back or sent me anything in the mail. So the thing they said they would fix in good faith, didn't get fixed. I have called an there is now no record of it, e-mails/calls to the dealer I bought it from go unanswered. They have no problem sending me e-mails though asking me to buy new cars though.

1
★☆☆☆☆

Car buying experience was great, until after I signed. The rear air in the 2003 Tahoe I bought was not working. They said if it wasn't anything wrong with the air conditioner, they would fix it. I took it there a few times, they checked it over and replaced a few parts with no luck in getting it working. Then they said they had to order a part. I said okay and they said they would call me when it comes in. SIX MONTHS went by and no call, nothing in the mail. I called them to inquire about it. The guy on the phone had no idea of what I was talking about. After some convincing, he put me on hold for 15 minutes then came back and told me they still had the part on order. Are you kidding me? SIX MONTHS!? I calmly said fine and they said they would call me back when it comes in. They never called me back or sent me anything in the mail. So the thing they said they would fix in good faith, didn't get fixed. I have called an there is now no record of it, e-mails/calls to the dealer I bought it from go unanswered. They have no problem sending me e-mails though asking me to buy new cars though.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I purchased my first car here a few years back, only to get in a car acccident in which my airbag did not deploy. It did not deploy because the sensor had been tampered with along with the fact that they sold me a used car with no wire harness! Needless to say I will not be returning there to purchase my next vehicle!

1
★☆☆☆☆

I purchased my first car here a few years back, only to get in a car acccident in which my airbag did not deploy. It did not deploy because the sensor had been tampered with along with the fact that they sold me a used car with no wire harness! Needless to say I will not be returning there to purchase my next vehicle!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This dealership has a wide variety of gm cars. Used and new cars galore. The employees are very helpful and honest. They make your decisions very easy and provide good customer service.

4
★★★★☆

This dealership has a wide variety of gm cars. Used and new cars galore. The employees are very helpful and honest. They make your decisions very easy and provide good customer service.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Dick Bigelow Chevrolet Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review