Hanneman, K E, Dvm - All Creatures Veterinary Clnc

★★★☆☆

About Hanneman, K E, Dvm - All Creatures Veterinary Clnc

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Pets & Animals

Pets & Animals
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I am new to the area and was recommended countless times to All Creatures by all of my neighbors and I couldn't be more happy with my choice. A very nice doctor took care of my Zek when he had started vomiting two days ago. Zek responded the very next day and has been great since! The entire staff from the moment I walked in made me and Zek feel like I was the most important person in the world, even though the hospital was full of people and I was new. Every person I talked to in the waiting room said the same thing, that they felt part of the family. I won't take my Zek anywhere else!! They are the best!

5
★★★★★

I am new to the area and was recommended countless times to All Creatures by all of my neighbors and I couldn't be more happy with my choice. A very nice doctor took care of my Zek when he had started vomiting two days ago. Zek responded the very next day and has been great since! The entire staff from the moment I walked in made me and Zek feel like I was the most important person in the world, even though the hospital was full of people and I was new. Every person I talked to in the waiting room said the same thing, that they felt part of the family. I won't take my Zek anywhere else!! They are the best!

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I took a very sick cat(vomiting & diarrhea) there. Did a complete blood panel,x-rays, stool sample,etc. They said if not better they would have to operate. I called the next day to report on my cat's condition
for a followup and was told my vet was not there &
someone would call me back. It was almost 7 hrs
later but a vet DID call me back. A very nice lady vet
and explained all my options. I feel much better about my pet's chances now. Seems to be improving.

3
★★★☆☆

I took a very sick cat(vomiting & diarrhea) there. Did a complete blood panel,x-rays, stool sample,etc. They said if not better they would have to operate. I called the next day to report on my cat's condition
for a followup and was told my vet was not there &
someone would call me back. It was almost 7 hrs
later but a vet DID call me back. A very nice lady vet
and explained all my options. I feel much better about my pet's chances now. Seems to be improving.

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.

I also have been a faithful patron of All Creatures. The practices of this clinic are unprofessional and what I would consider unethical.
I recently had my pet in the office for an annual exam and a blood draw for titer levels. I was given an amount for the cost and left the office with a zero balance-paid in full. 2 months later I received a bill for an additional $40. I spoke to the new owner, Dr Jeff Williams and was told the blood test cost more than what I was charged and quoted at the time of the visit. Basically, I was expected to send an additional $40 or find a new vet. Poor practice!! Can you imagine being given a price to pay, paying it in full, and then months later being told they were wrong and you owe more money?
I will never take a pet to this facility again. If I can't trust their billing practices how can I entrust the health of my pet to them?

1
★☆☆☆☆

I also have been a faithful patron of All Creatures. The practices of this clinic are unprofessional and what I would consider unethical.
I recently had my pet in the office for an annual exam and a blood draw for titer levels. I was given an amount for the cost and left the office with a zero balance-paid in full. 2 months later I received a bill for an additional $40. I spoke to the new owner, Dr Jeff Williams and was told the blood test cost more than what I was charged and quoted at the time of the visit. Basically, I was expected to send an additional $40 or find a new vet. Poor practice!! Can you imagine being given a price to pay, paying it in full, and then months later being told they were wrong and you owe more money?
I will never take a pet to this facility again. If I can't trust their billing practices how can I entrust the health of my pet to them?

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I see after reading another post that I am not along-- I also lost my dog to a misdiagnosis at this veterinary service. I also find MOST of their staff to be very unfriendly and the billing to be a nightmare. I can not recommend this place to anyone.

2
★★☆☆☆

I see after reading another post that I am not along-- I also lost my dog to a misdiagnosis at this veterinary service. I also find MOST of their staff to be very unfriendly and the billing to be a nightmare. I can not recommend this place to anyone.

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I had been taking all of my pets to this veterinary service for years and used to feel confident and safe with their services. However, ever since this location moved to their new and bigger building the service has went downhill.
Unfortuantely I have to say that some of the office girls are downright rude and nasty to customers.
This office has numerous vets-- I would estimate there are atleast 7-8 and when appointments are made you get whoever is on duty at the time.
I took in my dog for a growth on his shoulder and was originally told it was just a torn ligament and given medication. The leg continued to get worse and I took the dog back in and was told by another of their vets that it was arthritis and given a different medication. THEN, when taking the dog back for an unrelated problem (so I thought) a 3rd vet of theirs immediately looked at the lump on his leg and suspected cancer. I was devastated-- this dog had been treated for almost a year for the wrong conditions! I do not know what the outcome could have been if it would have been properly diagonsed sooner but I do know what the outcome was since it had been growing for that long with nothing being done! I lost my best friend who was considered a part of my family! I will NEVER return to this veterinary service again!

PROS: NONE
CONS: rude staff; misdiagnosis by 2 of their vets

2
★★☆☆☆

I had been taking all of my pets to this veterinary service for years and used to feel confident and safe with their services. However, ever since this location moved to their new and bigger building the service has went downhill.
Unfortuantely I have to say that some of the office girls are downright rude and nasty to customers.
This office has numerous vets-- I would estimate there are atleast 7-8 and when appointments are made you get whoever is on duty at the time.
I took in my dog for a growth on his shoulder and was originally told it was just a torn ligament and given medication. The leg continued to get worse and I took the dog back in and was told by another of their vets that it was arthritis and given a different medication. THEN, when taking the dog back for an unrelated problem (so I thought) a 3rd vet of theirs immediately looked at the lump on his leg and suspected cancer. I was devastated-- this dog had been treated for almost a year for the wrong conditions! I do not know what the outcome could have been if it would have been properly diagonsed sooner but I do know what the outcome was since it had been growing for that long with nothing being done! I lost my best friend who was considered a part of my family! I will NEVER return to this veterinary service again!

PROS: NONE
CONS: rude staff; misdiagnosis by 2 of their vets

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