Watch Shop

★★★★☆

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After reading all the rave reviews here, I was actually looking forward to taking my watch here to get fixed.

I arrived a few minutes before opening, not knowing that. Got the impression I was a big inconvence. I said I was happy to come back later today it's not a big deal, but he said since I'm already here, what do you need, I'm really busy.

My watch, A Kennith Cole New York Mechanical, yes it's a cheaper 75 dollar watch. But I like my watch and I'd like it to read the correct time and willing to pay to fix it to read the right time. The problem is the hour hand is off and just need the hour hand adjusted.

I hand him my watch and he says, yep it's off does that really matter much to you? Yeah.
I normally can fix this, but you have a cheap Chinese watch sorry but I can't work on it.

So I guess this place can only fix expensive Swiss mechanical movements.

Everyone can have an off or bad day, it's only human. But I'm not returning here for service or my next mechanical purchase.

Update;
Gold Star Jewelers in Westerville, OH, was fast and friendly and was able to fix my watch no problems, no questions asked for only 25 bucks! I was totally expecting to spend 50 bucks to have it fixed. Oh yeah I'm happy now.

1
★☆☆☆☆

After reading all the rave reviews here, I was actually looking forward to taking my watch here to get fixed.

I arrived a few minutes before opening, not knowing that. Got the impression I was a big inconvence. I said I was happy to come back later today it's not a big deal, but he said since I'm already here, what do you need, I'm really busy.

My watch, A Kennith Cole New York Mechanical, yes it's a cheaper 75 dollar watch. But I like my watch and I'd like it to read the correct time and willing to pay to fix it to read the right time. The problem is the hour hand is off and just need the hour hand adjusted.

I hand him my watch and he says, yep it's off does that really matter much to you? Yeah.
I normally can fix this, but you have a cheap Chinese watch sorry but I can't work on it.

So I guess this place can only fix expensive Swiss mechanical movements.

Everyone can have an off or bad day, it's only human. But I'm not returning here for service or my next mechanical purchase.

Update;
Gold Star Jewelers in Westerville, OH, was fast and friendly and was able to fix my watch no problems, no questions asked for only 25 bucks! I was totally expecting to spend 50 bucks to have it fixed. Oh yeah I'm happy now.

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I was searching online for a place to get 3 watch batteries replaced for older but nice watches and was dreading the process after previous failures with a chain jewelry store. I normally lean towards places with a website where I can find out info in advance but after I saw the reviews I figured I'd give Watch Shop a call.

Norbert answered the phone and was so overly friendly and excited to have my business that I immediately raced over there (after he told me he'd be leaving for the day soon but could hang out a little longer if needed). I figuring this was great because it was local, the cost couldn't be beat and personal genuine service is rare nowadays. I figured I'd drop the watches off and pick them up in a couple days....to my surprise he sat right down and did them while we waited. In 10 minutes (time filled with friendly conversations) I had my watches and was out the door. I know watch batteries might not be a big thing but I was VERY impressed with the whole process. They also sell watches and fine jewelry, if I were making a jewelry purchase I'd actually go there first to look before going to a chain store just to support a business that couldn't have done more to impress!

5
★★★★★

I was searching online for a place to get 3 watch batteries replaced for older but nice watches and was dreading the process after previous failures with a chain jewelry store. I normally lean towards places with a website where I can find out info in advance but after I saw the reviews I figured I'd give Watch Shop a call.

Norbert answered the phone and was so overly friendly and excited to have my business that I immediately raced over there (after he told me he'd be leaving for the day soon but could hang out a little longer if needed). I figuring this was great because it was local, the cost couldn't be beat and personal genuine service is rare nowadays. I figured I'd drop the watches off and pick them up in a couple days....to my surprise he sat right down and did them while we waited. In 10 minutes (time filled with friendly conversations) I had my watches and was out the door. I know watch batteries might not be a big thing but I was VERY impressed with the whole process. They also sell watches and fine jewelry, if I were making a jewelry purchase I'd actually go there first to look before going to a chain store just to support a business that couldn't have done more to impress!

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I needed a battery in one watch. (fossil) The Fossil customer service rep recommended i send it in to have the battery replaced. I had another watch where the clasp would always come open. I brough them in to the Watch Shop and he had both fixed in less than 3 minutes. An only charged me $8. It was wonderful. I will always come here when I need anything watch related. I found him to be very personable as well.

5
★★★★★

I needed a battery in one watch. (fossil) The Fossil customer service rep recommended i send it in to have the battery replaced. I had another watch where the clasp would always come open. I brough them in to the Watch Shop and he had both fixed in less than 3 minutes. An only charged me $8. It was wonderful. I will always come here when I need anything watch related. I found him to be very personable as well.

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I visited The Watch Shop after I had visited a couple "franchise" jewelry stores. Those other stores had quoted me a month to repair my watch as they would have to send it out (I didn't bother to find out the cost)...

At the Watch Shop, we met Norbert. He was extremely friendly, and sat right down to work on repairing my watch immediately. He was able to fix it quickly (my toddler niece had smashed it into 3 pieces)... and his rate was startlingly low... It was all very impressive.

Moreover, when I brought the watch out, Norbert remembered the details of the damage, from our 30-second phone conversation a number of days before... (I had just called to see if they serviced Movado watches)... I found him quite personable and much refreshing...

I happily recommend visiting The Watch Shop. He had some beautiful pieces of jewelry, and I plan on returning.

5
★★★★★

I visited The Watch Shop after I had visited a couple "franchise" jewelry stores. Those other stores had quoted me a month to repair my watch as they would have to send it out (I didn't bother to find out the cost)...

At the Watch Shop, we met Norbert. He was extremely friendly, and sat right down to work on repairing my watch immediately. He was able to fix it quickly (my toddler niece had smashed it into 3 pieces)... and his rate was startlingly low... It was all very impressive.

Moreover, when I brought the watch out, Norbert remembered the details of the damage, from our 30-second phone conversation a number of days before... (I had just called to see if they serviced Movado watches)... I found him quite personable and much refreshing...

I happily recommend visiting The Watch Shop. He had some beautiful pieces of jewelry, and I plan on returning.

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I found the Watch Shop in the Yellow Pages and Googled it to see if there were any reviews. I found these two previous positives and since the place was basically on my way home from workI decided to stop by and drop off my watch. I had tugged too hard on the stem trying to reset the time and pulled it right out of the watch.

The location is in a strip shopping center and is rather small, featuring some watches and jewelry for sale in addition to the repair bench. The very affable proprietor took my watch, and instead of bagging it and giving me a pickup receipt, he sat right down to fix it even though there were two other customers who had just walked in. Five minutes later he had fixed it at an EXTREMELY reasonable rate. I have two family heirloom watches that don't work so when I find myself with a few extra bucks, that's exactly where I'm taking them to be fixed.

5
★★★★★

I found the Watch Shop in the Yellow Pages and Googled it to see if there were any reviews. I found these two previous positives and since the place was basically on my way home from workI decided to stop by and drop off my watch. I had tugged too hard on the stem trying to reset the time and pulled it right out of the watch.

The location is in a strip shopping center and is rather small, featuring some watches and jewelry for sale in addition to the repair bench. The very affable proprietor took my watch, and instead of bagging it and giving me a pickup receipt, he sat right down to fix it even though there were two other customers who had just walked in. Five minutes later he had fixed it at an EXTREMELY reasonable rate. I have two family heirloom watches that don't work so when I find myself with a few extra bucks, that's exactly where I'm taking them to be fixed.

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i had to get a new battery for two of my watches. one was a sieko and the regular department did not carry batteries for it or said they wouldnt do it. so i went to the watch shop and they gotthe job done really quick. they did charge me an additiona $3.00 processing fee..for what i do not know..but they were nice about changing it. i also had them take out a link for me and they didnt charge me for that.

4
★★★★☆

i had to get a new battery for two of my watches. one was a sieko and the regular department did not carry batteries for it or said they wouldnt do it. so i went to the watch shop and they gotthe job done really quick. they did charge me an additiona $3.00 processing fee..for what i do not know..but they were nice about changing it. i also had them take out a link for me and they didnt charge me for that.

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I have visited this establishement several times to have watches serviced. The staff is friendly and helpful. Service is thorough and efficient. They service all fine watches. They also sell watches and accessories. The store is nicely decorated and the showcase is well lit and merchandise placed carefully. The store is located within a small mall in Gahanna, so parking is ample. Repairs come with a limited warranty, which will vary depnding upon the type of service. The hours of operation are convenient. I noticed this establishment by driving by the mall. Signage is located on the marquee. I would visit this establishment again anf have referred people.

4
★★★★☆

I have visited this establishement several times to have watches serviced. The staff is friendly and helpful. Service is thorough and efficient. They service all fine watches. They also sell watches and accessories. The store is nicely decorated and the showcase is well lit and merchandise placed carefully. The store is located within a small mall in Gahanna, so parking is ample. Repairs come with a limited warranty, which will vary depnding upon the type of service. The hours of operation are convenient. I noticed this establishment by driving by the mall. Signage is located on the marquee. I would visit this establishment again anf have referred people.

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