Lake Erie Lawn & Garden

★☆☆☆☆
Are You Ready For A STIHL? STIHL products are sold through servicing power equipment retailers from coast to coast.
  • 1685 Mentor Avenue

    Painesville, OH 44077

    Map & Directions
  • 440-352-9700

Home & Garden

Home & Garden
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We have never given a business a bad review before. But this one deserves it! We had our tractor serviced @ Lake Erie's Painesville location. They picked it up on the 8th of August. We heard nothing for a week. My husband called and asked when it would be finished and delivered back. They told him that they were waiting on an "odd sized inner tube" to fix the tire. OK. Waited ANOTHER WEEK. Husband called--same story. On the 30th--23 DAYS LATER, they said they were still waiting for this "odd sized inner tube". My husband called the mid west division of John Deere located in Columbus and asked them if they have this 'odd sized inner tube". They said all 6 stores in Columbus have these in stock, but suggested my husband call this place in Middlefield-that they should have the part. My husband called Middlefield, they had the "rare inner tube" ins stock, but they told my husband to call Turney's in Chesterland which is closer to us, they should have this 'odd sized inner tube". Husband called Turney's--they had 4 of these 'rare odd-sized inner tubes' in stock! Husband bought it from Turney's and delivered it himself to Lake Erie in Painesville!! This 'rare, odd sized inner tube' was EVERYWHERE EXCEPT Lake Erie Lawn and Garden. My husband said, you've had our tractor for 22 days, here's your 'rare, odd sized inner tube'--you better not make it 23 days. Husband said they had no shame for their shabby service. We finally got it back on 23rd day with a bill for $240. UNBELIEVABLE!! Horrible business--DO NOT WASTE YOUR MONEY OR TIME WITH THIS HORRIBLE STORE. They're rude and don't care at all. It's a MIRACLE that they are still in business. By the way, embarassed to say, this was not the first time we had them service the tractor. We thought the 1st bad experience was just bad luck!

1
★☆☆☆☆

We have never given a business a bad review before. But this one deserves it! We had our tractor serviced @ Lake Erie's Painesville location. They picked it up on the 8th of August. We heard nothing for a week. My husband called and asked when it would be finished and delivered back. They told him that they were waiting on an "odd sized inner tube" to fix the tire. OK. Waited ANOTHER WEEK. Husband called--same story. On the 30th--23 DAYS LATER, they said they were still waiting for this "odd sized inner tube". My husband called the mid west division of John Deere located in Columbus and asked them if they have this 'odd sized inner tube". They said all 6 stores in Columbus have these in stock, but suggested my husband call this place in Middlefield-that they should have the part. My husband called Middlefield, they had the "rare inner tube" ins stock, but they told my husband to call Turney's in Chesterland which is closer to us, they should have this 'odd sized inner tube". Husband called Turney's--they had 4 of these 'rare odd-sized inner tubes' in stock! Husband bought it from Turney's and delivered it himself to Lake Erie in Painesville!! This 'rare, odd sized inner tube' was EVERYWHERE EXCEPT Lake Erie Lawn and Garden. My husband said, you've had our tractor for 22 days, here's your 'rare, odd sized inner tube'--you better not make it 23 days. Husband said they had no shame for their shabby service. We finally got it back on 23rd day with a bill for $240. UNBELIEVABLE!! Horrible business--DO NOT WASTE YOUR MONEY OR TIME WITH THIS HORRIBLE STORE. They're rude and don't care at all. It's a MIRACLE that they are still in business. By the way, embarassed to say, this was not the first time we had them service the tractor. We thought the 1st bad experience was just bad luck!

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