Bob Gillingham Ford Inc

★★★★★
  • 8383 Brookpark Rd

    Parma, OH 44129

    Map & Directions
  • 216-398-1300

Automotive

Automotive
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I went to Bob Gillingham just to take a look at the new 2012 Focus. The salesman let me drive one and didn't force me to talk about payment or try to push me into a sale. He asked me alot of questions about my vehicle preferences, and only

3
★★★★★

I went to Bob Gillingham just to take a look at the new 2012 Focus. The salesman let me drive one and didn't force me to talk about payment or try to push me into a sale. He asked me alot of questions about my vehicle preferences, and only

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It wasn't even about the selection, because I feel like that is going to be pretty similar across the board. I got to meet the young, and relaxed owner of Bob Gillingham Ford. From what I learned, his grand father opened the dealership. He was so genuine and kind- along with every staff member. I went in on a saturday, after having a poor experience at Liberty Ford. I never felt pressued. What a patient and fun group of employees!! As soon as I got home, I told every member of my family and a few friends, that the must buy thier next vehicle from Gillingham Ford.
At liberty, I walked in interesting in one car, and they were trying to talk me into another. I couldn't even walk around without being annoyed!!
Thank you Gillingham Ford!

5
★★★★★

It wasn't even about the selection, because I feel like that is going to be pretty similar across the board. I got to meet the young, and relaxed owner of Bob Gillingham Ford. From what I learned, his grand father opened the dealership. He was so genuine and kind- along with every staff member. I went in on a saturday, after having a poor experience at Liberty Ford. I never felt pressued. What a patient and fun group of employees!! As soon as I got home, I told every member of my family and a few friends, that the must buy thier next vehicle from Gillingham Ford.
At liberty, I walked in interesting in one car, and they were trying to talk me into another. I couldn't even walk around without being annoyed!!
Thank you Gillingham Ford!

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I really liked all the knowledgeable sales people, and they are not too pushy about trying to sell you a car. They ask lots of questions about features you're looking for, ideal monthly payment, purpose for your vehicle. I was very impressed that Bob Gillingham and Rob Gillingham were both available on site for further questions and answers. This is the best service I received from any new or preowned Ford dealership in the Cleveland, Ohio area.

2
★★★★☆

I really liked all the knowledgeable sales people, and they are not too pushy about trying to sell you a car. They ask lots of questions about features you're looking for, ideal monthly payment, purpose for your vehicle. I was very impressed that Bob Gillingham and Rob Gillingham were both available on site for further questions and answers. This is the best service I received from any new or preowned Ford dealership in the Cleveland, Ohio area.

Pros: Friendly customer service, no pushy sales people

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Normally when shopping for a new car, I end up wanting to tear my hair out. The knowledgeable staff at Bob Gillingham Ford were not only patient with me in answering all my questions, but they also never once made me feel pressured. Of all the dealerships I've visited in Cleveland, this is the one that treated me like a person, and not a sale.

5
★★★★★

Normally when shopping for a new car, I end up wanting to tear my hair out. The knowledgeable staff at Bob Gillingham Ford were not only patient with me in answering all my questions, but they also never once made me feel pressured. Of all the dealerships I've visited in Cleveland, this is the one that treated me like a person, and not a sale.

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I'm on a tight budget, so when I visited Bob Gillingham Ford online, I was happy to see a great selection of cars under $10,000. I found a couple of Focuses that I really liked, and when I went to the actual dealership to see them in person, I was pleased that they didn't try to pressure me into a sale and were helpful in answering all my questions. I ended up finding a 2003 model that fit my budget, and I'm very happy with it.

2
★★★★★

I'm on a tight budget, so when I visited Bob Gillingham Ford online, I was happy to see a great selection of cars under $10,000. I found a couple of Focuses that I really liked, and when I went to the actual dealership to see them in person, I was pleased that they didn't try to pressure me into a sale and were helpful in answering all my questions. I ended up finding a 2003 model that fit my budget, and I'm very happy with it.

Pros: Friendly and helpful sales staff

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Mike in the service department was very helpful and knowledgeable about preowned Ford Escape Hybrids before I was ready to buy one. Other than regular routine maintenance at every 10,000 miles, the service professionals at the Parma Ford dealership comment that they don't see very many Ford Escapes coming in for mechanical problems.

4
★★★★☆

Mike in the service department was very helpful and knowledgeable about preowned Ford Escape Hybrids before I was ready to buy one. Other than regular routine maintenance at every 10,000 miles, the service professionals at the Parma Ford dealership comment that they don't see very many Ford Escapes coming in for mechanical problems.

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I can't believe how many new Ford trucks and cars they have at Bob Gillingham Ford. They have such a wide variety, I had a hard time deciding which vehicle to test drive. I had a great experience at the dealership, the sales associates were friendly, I will definitely go back.

4
★★★★☆

I can't believe how many new Ford trucks and cars they have at Bob Gillingham Ford. They have such a wide variety, I had a hard time deciding which vehicle to test drive. I had a great experience at the dealership, the sales associates were friendly, I will definitely go back.

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The sales associates are very helpful and know everything there is to know about Ford trucks and cars. I asked a million questions and they seem to have great answers for all of them. They genuinely cared that I got the right car for me.

2
★★★★★

The sales associates are very helpful and know everything there is to know about Ford trucks and cars. I asked a million questions and they seem to have great answers for all of them. They genuinely cared that I got the right car for me.

Pros: Large inventory, friendly staff

 

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