Jag's Steak & Seafood

★★★★☆
Where Chicago Turf meets Boston Surf
  • 5980 W Chester Rd

    West Chester, OH 45069

    Map & Directions
  • 513-860-5353

About Jag's Steak & Seafood

Categories
Hours
Monday thru Thursday Dining hours 5-10pm Lounge open late Friday & Saturday Dining hours 5-11pm Lounge open until 2:30 am Sunday Dining Hours 5-9
Reservations
Make A Reservation

Food

Food
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All around disappointment. This is one of the best examples of small time trying to be big time I have experienced lately. The service at the bar was horrible with the exception of the one girl who was doing everyones job. It would take

3
★★★★★

All around disappointment. This is one of the best examples of small time trying to be big time I have experienced lately. The service at the bar was horrible with the exception of the one girl who was doing everyones job. It would take

.

I would NOT recommend Jag??s for a fine dining restaurant for any special event. When making my reservation via XXXX online service clearly noted that we would like a quiet table, not sitting on top of other parties for an anniversary.
Our party of 4 arrived at 8:00 PM for an 8:15 reservation, upon our check in we had been advised that our table would be ready for our 8:15 PM reservation and at which time we had been directed to the back bar. At approx 8:20 PM I inquired as to the status of the table and was advised that it would be another 5-10 minutes. Again at 8:45 PM I inquired again was advised that tables are still not available and they would come to the bar to get us shortly. At 9:00 PM I inquired again and was advised by the manager this time that the table is still not available, will be shortly, and that would like to buy us (2 adults) a round of drinks. Finally at 9:15 PM (1 hour late) they sat us.
They sat us in a room at a table stuffed in a corner next to a table of 12-14 people. The noise level was so load that even our server commented about it. Due to the timing we requested to place our orders immediately, which included a salad and main course dish. After 30 minutes we inquired as to the status of our main course and was advised that it would be our shortly. At 9:45 PM I requested that they move us to another table due to the unacceptable noise level, we could not hear each other speak (the restaurant dining areas was starting to clear out in the next room). At 10:00 PM I inquire again on the status of the main dish and was advised that it would be out in 5-10 minutes, I stated at this point we have be waiting over 45 minutes for our main dish! Was advised that the kitchen was busy and they are sorry!
On a scale of 1-10 (10 being the highest), I would rate Jag??s a 2! Management did not care that our special evening which was ruined by lack of caring and overall poor service! Not sure if they could fit another table in most rooms without a shoe horn!
For this type of service and environment I would recommend that you go to one of the local area sports bars (BW3 just down the street).
For local fine dining I would recommend MESH right down the road!

0
★☆☆☆☆

I would NOT recommend Jag??s for a fine dining restaurant for any special event. When making my reservation via XXXX online service clearly noted that we would like a quiet table, not sitting on top of other parties for an anniversary.
Our party of 4 arrived at 8:00 PM for an 8:15 reservation, upon our check in we had been advised that our table would be ready for our 8:15 PM reservation and at which time we had been directed to the back bar. At approx 8:20 PM I inquired as to the status of the table and was advised that it would be another 5-10 minutes. Again at 8:45 PM I inquired again was advised that tables are still not available and they would come to the bar to get us shortly. At 9:00 PM I inquired again and was advised by the manager this time that the table is still not available, will be shortly, and that would like to buy us (2 adults) a round of drinks. Finally at 9:15 PM (1 hour late) they sat us.
They sat us in a room at a table stuffed in a corner next to a table of 12-14 people. The noise level was so load that even our server commented about it. Due to the timing we requested to place our orders immediately, which included a salad and main course dish. After 30 minutes we inquired as to the status of our main course and was advised that it would be our shortly. At 9:45 PM I requested that they move us to another table due to the unacceptable noise level, we could not hear each other speak (the restaurant dining areas was starting to clear out in the next room). At 10:00 PM I inquire again on the status of the main dish and was advised that it would be out in 5-10 minutes, I stated at this point we have be waiting over 45 minutes for our main dish! Was advised that the kitchen was busy and they are sorry!
On a scale of 1-10 (10 being the highest), I would rate Jag??s a 2! Management did not care that our special evening which was ruined by lack of caring and overall poor service! Not sure if they could fit another table in most rooms without a shoe horn!
For this type of service and environment I would recommend that you go to one of the local area sports bars (BW3 just down the street).
For local fine dining I would recommend MESH right down the road!

Pros: Not sure

Cons: noise and poor service---food quality fair

.

Just moved to town & went to Jag's on a recommendation from our realtor....we were not disappointed. We did not have reservations, but got a great seat in the bar area. The waitress had a great recommendation for our wine. We had a filet and sea bass...fabulous. Everything about our evening was fantastic, topped off by the warm fireplace on a snowy evening. Will definitely dine there again.

2
★★★★★

Just moved to town & went to Jag's on a recommendation from our realtor....we were not disappointed. We did not have reservations, but got a great seat in the bar area. The waitress had a great recommendation for our wine. We had a filet and sea bass...fabulous. Everything about our evening was fantastic, topped off by the warm fireplace on a snowy evening. Will definitely dine there again.

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After leaving Mesh on Friday night 5/25/07,we went to Jags to see what was going on. It was just okay. The live band was fantastic, and featured an extremely talented lead singer, who also played trumpet and percussion. The rest of the musicians were great as well.

It was a middle to upper middle aged mostly white crowd who were really having a great time on the dance floor and enjoying one another.

Being one of the few non-white couples there, we still enjoyed ourselves.

The only annoyance was a group of young black guys standing around all wearing their little Fedora, while holding up the walls and staring down people looking woefully outta place there. They were obviously there to pick up white girls, even if there wasn't much to choose from on nearly every level. :)

I heard some cool things about Jags, but it must have been geriatric night cause I wasn't feeling it. If it wasn't for the band, we woulda left waay sooner.

Jags is not for young (25-40) urban hip working class professionals who wants to chill with their same demographic. (unless you're a scrub who wants to try to score older white women)

1
★★★☆☆

After leaving Mesh on Friday night 5/25/07,we went to Jags to see what was going on. It was just okay. The live band was fantastic, and featured an extremely talented lead singer, who also played trumpet and percussion. The rest of the musicians were great as well.

It was a middle to upper middle aged mostly white crowd who were really having a great time on the dance floor and enjoying one another.

Being one of the few non-white couples there, we still enjoyed ourselves.

The only annoyance was a group of young black guys standing around all wearing their little Fedora, while holding up the walls and staring down people looking woefully outta place there. They were obviously there to pick up white girls, even if there wasn't much to choose from on nearly every level. :)

I heard some cool things about Jags, but it must have been geriatric night cause I wasn't feeling it. If it wasn't for the band, we woulda left waay sooner.

Jags is not for young (25-40) urban hip working class professionals who wants to chill with their same demographic. (unless you're a scrub who wants to try to score older white women)

.

I was invited to Jag's by several friends and dined there on a Saturday in December. We had a party of 6 and we were seated promptly at a nice table in the corner of the room. The waiter definitely knew what what he was doing, recommendations were right on but he didn't "hover' around the table. I had a Filet Mignon, I can't recall a better steak anywhere. All the seafood was great. Nice wine list. Better prices than Jeff Ruby's places. It's my new favorite steakhouse.

2
★★★★★

I was invited to Jag's by several friends and dined there on a Saturday in December. We had a party of 6 and we were seated promptly at a nice table in the corner of the room. The waiter definitely knew what what he was doing, recommendations were right on but he didn't "hover' around the table. I had a Filet Mignon, I can't recall a better steak anywhere. All the seafood was great. Nice wine list. Better prices than Jeff Ruby's places. It's my new favorite steakhouse.

Pros: great food, good service, large menu, seated promptly

Cons: dim lighting, a bit crowded

.

Coat attendant was nowhere to be found, when we were seated, the server told us one of two specials. when we over heard the other special and the chef's recommendations we wanted to change. My raw oysters were severed without a seafood fork, the lobster was over cooked as was the steak that my wife ordered. The steamed beans were burnt as well. When we were leaving, once again, the coat attendant was nowhere to be found. Jeff Ruby's, we can't wait to come back!

0
★☆☆☆☆

Coat attendant was nowhere to be found, when we were seated, the server told us one of two specials. when we over heard the other special and the chef's recommendations we wanted to change. My raw oysters were severed without a seafood fork, the lobster was over cooked as was the steak that my wife ordered. The steamed beans were burnt as well. When we were leaving, once again, the coat attendant was nowhere to be found. Jeff Ruby's, we can't wait to come back!

Pros: piano bar, fireplace, ambience

Cons: cheap china, lousy service, average food

.

My husband and I dined at Jag's restaurant because we had been given a gift certificate. And boy, were we happy that we went. It was totally awesome!!! The service/waitress was spectacular. She was always there when you needed her and the food was out of this world. It's hard to find wonderful steaks out in a restaurant anymore but they have done it! I suggest you try it sometime!

2
★★★★★

My husband and I dined at Jag's restaurant because we had been given a gift certificate. And boy, were we happy that we went. It was totally awesome!!! The service/waitress was spectacular. She was always there when you needed her and the food was out of this world. It's hard to find wonderful steaks out in a restaurant anymore but they have done it! I suggest you try it sometime!

.

Jags left my wife and I disappointed. The bar and service was very good. We were seated promptly at our reservation time. The food was excellent, we enjoyed the raw bar, appetizer, and entrees (filets). The disappointment came from the atmosphere, we were seated in a room that already contained a group of 10, which was followed within 30 minutes by a group of 12. Unfortunately, this made having a conversation at our table impossible - the manager offered to quiet the other groups (please! very patronizing) and then offered free dessert (did not take up this offer). The sound level approximated Chuck E. Cheese which I remember well when my children were young.

1
★★☆☆☆

Jags left my wife and I disappointed. The bar and service was very good. We were seated promptly at our reservation time. The food was excellent, we enjoyed the raw bar, appetizer, and entrees (filets). The disappointment came from the atmosphere, we were seated in a room that already contained a group of 10, which was followed within 30 minutes by a group of 12. Unfortunately, this made having a conversation at our table impossible - the manager offered to quiet the other groups (please! very patronizing) and then offered free dessert (did not take up this offer). The sound level approximated Chuck E. Cheese which I remember well when my children were young.

Pros: valet parking, food quality, bar

Cons: noise

.

Wow- I love this place. The love the piano on top in the middle of the bar. love the atmosphere, the raw bar and the cute waiters! The bartender's make the most fabulous Chocolate Expresso Martini's in town. The glass is swirled in a chocolate drizzle from top to bottom! Yum Yum

5
★★★★★

Wow- I love this place. The love the piano on top in the middle of the bar. love the atmosphere, the raw bar and the cute waiters! The bartender's make the most fabulous Chocolate Expresso Martini's in town. The glass is swirled in a chocolate drizzle from top to bottom! Yum Yum

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.

I went to Jags a couple of weeks ago after hearing a mixed bag of reviews, some people like Jags, some do not. After arriving and being seated in one of the 6 rooms, the manager seated a group of 20 obnoxious people in the same room. They yelled over each other most of the night. After complaining to the manager, he told us to call him directly to get better seating next time. THERE WILL NOT BE A NEXT TIME. Other people in the room got up and left, they were smart. Our wine glasses stood empty and it seemed more hillbilly than fine dining, I should have know when 3/4 of the people in the room were drinking Bud Light out of the bottle. Appetizer order was wrong, they corrected. Food was ok, but nothing special for the price. I would go elsewhere for fine dining.

0
★☆☆☆☆

I went to Jags a couple of weeks ago after hearing a mixed bag of reviews, some people like Jags, some do not. After arriving and being seated in one of the 6 rooms, the manager seated a group of 20 obnoxious people in the same room. They yelled over each other most of the night. After complaining to the manager, he told us to call him directly to get better seating next time. THERE WILL NOT BE A NEXT TIME. Other people in the room got up and left, they were smart. Our wine glasses stood empty and it seemed more hillbilly than fine dining, I should have know when 3/4 of the people in the room were drinking Bud Light out of the bottle. Appetizer order was wrong, they corrected. Food was ok, but nothing special for the price. I would go elsewhere for fine dining.

Pros: Food OK

Cons: Bad Service, Loud and obnoxious, Poor Management

.

I really was surprised to read the terrible reviews on Jags. I have yet to go there on what one person calls, an "off night". The steaks melt in your mouth. The marbling of aged beef is what I look for in a great steak.

The atmosphere completes the perfect experience for either a business meeting, a magical date, or a ladies night out.

I hope that the people rating them so harsh hurry back and experience what all of us who pack the restaurant and bar weekly experience.

2
★★★★★

I really was surprised to read the terrible reviews on Jags. I have yet to go there on what one person calls, an "off night". The steaks melt in your mouth. The marbling of aged beef is what I look for in a great steak.

The atmosphere completes the perfect experience for either a business meeting, a magical date, or a ladies night out.

I hope that the people rating them so harsh hurry back and experience what all of us who pack the restaurant and bar weekly experience.

Pros: Amazing food, Prompt service

.

I new to the area and Jags came Highly recommended by my husbands co workers. We were not dissappointed the food is the best I have had since leaving california and the waitstaff was wonderfull. My husband brought me here for my birthday and they comped dessert for us to celebrate the occasion. The steak was absolutly amazing I will definitly return here in the future!!!! However If you are looking for something inexpensive this is not the place to go!!!! You pay for what you get and here you get alot!!

2
★★★★★

I new to the area and Jags came Highly recommended by my husbands co workers. We were not dissappointed the food is the best I have had since leaving california and the waitstaff was wonderfull. My husband brought me here for my birthday and they comped dessert for us to celebrate the occasion. The steak was absolutly amazing I will definitly return here in the future!!!! However If you are looking for something inexpensive this is not the place to go!!!! You pay for what you get and here you get alot!!

.

I knew that I was in heaven the first time I walked through those luxe double doors. If your looking for a mellow, yet charming place to dine, enjoy your dinner (or lunch) in one of their fab dining rooms, or hang out in the piano bar. Believe me, this place is amazing. I'm a usual there.

2
★★★★★

I knew that I was in heaven the first time I walked through those luxe double doors. If your looking for a mellow, yet charming place to dine, enjoy your dinner (or lunch) in one of their fab dining rooms, or hang out in the piano bar. Believe me, this place is amazing. I'm a usual there.

Pros: $$$, Valet parking, beautiful setting

.

I had the soup to start out with, which was excellent. I then got the filet for my main course. I was expecting a very good cut of meat. I would say it was average. I believe the filet was around $35. I've had the same quality at other restaurants around town on the order of $20. It was a nice place, but the food and service were average at best.

1
★★☆☆☆

I had the soup to start out with, which was excellent. I then got the filet for my main course. I was expecting a very good cut of meat. I would say it was average. I believe the filet was around $35. I've had the same quality at other restaurants around town on the order of $20. It was a nice place, but the food and service were average at best.

Pros: soup, ambiance

Cons: steaks

.

I agree with atimadent - the service at Jags leaves MUCH to be desired. The food is good, but not great as the prices at this establishment suggest it should be. My NY Strip had fat along the edges and a slight toughness at one end. I left about 2 oz of the steak on my plate - not expected for the billing of this restaraunt. Better service in this immediate area can be had at many of the casual dining establishments nearby.

1
★★★☆☆

I agree with atimadent - the service at Jags leaves MUCH to be desired. The food is good, but not great as the prices at this establishment suggest it should be. My NY Strip had fat along the edges and a slight toughness at one end. I left about 2 oz of the steak on my plate - not expected for the billing of this restaraunt. Better service in this immediate area can be had at many of the casual dining establishments nearby.

Pros: none

Cons: , parking, steak quality

.

the food was great...the kobe beef is something that everyone should try atleast once. although the raw bar is impressive, a bit lacking on the quality of the seafood. overall the food is superb, as well as the atmosphere. unfortunately, the service is well below average. i have eaten there 5 or 6 times, and every server (with the exception of one bar waitress) was way below the standard of the restaurant. the value of the experience drastically drops due to that. they arent very good at knowing how to treat returning customers

2
★★★★☆

the food was great...the kobe beef is something that everyone should try atleast once. although the raw bar is impressive, a bit lacking on the quality of the seafood. overall the food is superb, as well as the atmosphere. unfortunately, the service is well below average. i have eaten there 5 or 6 times, and every server (with the exception of one bar waitress) was way below the standard of the restaurant. the value of the experience drastically drops due to that. they arent very good at knowing how to treat returning customers

Pros: food, atmosphere

Cons: service, value

Message from Jag's Steak & Seafood

Jags values its customers above all else. If there is anything we can do to make your experience more enjoyable just let us know.

More about Jag's Steak & Seafood

Jags opened its doors a decade ago as Union Centre's first fine dining seafood restaurant and steakhouse venue with live music. Since opening, Jags has been dedicated to providing food that is of the utmost quality from the freshest seafood to Kobe beef. Jags also offers an elegant, rich atmosphere perfect for happy hour drinks, romantic dinners, or company gatherings.

Editorial from

A next-generation steakhouse in our opinion, this restaurant aims to be comfortable and urbane rather than imposing and clubby. There are fireplaces in each of the six dining rooms, plus fire pits on the patios. Greenery, artwork and other…

 

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