Best Buy

★★★☆☆
Expert Service, Unbeatable Price.
  • 5555 Glenway Ave, Suite 550

    Cincinnati, OH 45238

    Map & Directions
  • 877-211-9810

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3.0 2
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I have had some good and bad experiences at Best Buy in Western Hills. Some ok customer service with the sales staff in the audio/video department knowledgable and honest. The cell phone department tends to be a little mixed up on what products go with which phone and other thigs but overall nice friendly and ready to help. The Geek Squad are rude, the act like them helping you is a favor and that we should be grateful because they are making time for us in their oh so busy schedule. I have had an ongoing XBOX problem that i have to go through them to fix and everytime i bring them a problem they tell me that i am lying to them and they need to reproduce the problem. I get that coporate mandates on policies and procedure i too work for a coporation but when someone has a alfunctioning piece of equipment a little complassion might be nice.
The next thing i would like to tell everyone that the warranty that you purchase from best buy is terrible they put you through so much red tape you want to tear your hair out before anything gets resolved. Please just beware of the stuff you purchase if you need warranty service done it wil take a long time to get it done.

2
★★☆☆☆

I have had some good and bad experiences at Best Buy in Western Hills. Some ok customer service with the sales staff in the audio/video department knowledgable and honest. The cell phone department tends to be a little mixed up on what products go with which phone and other thigs but overall nice friendly and ready to help. The Geek Squad are rude, the act like them helping you is a favor and that we should be grateful because they are making time for us in their oh so busy schedule. I have had an ongoing XBOX problem that i have to go through them to fix and everytime i bring them a problem they tell me that i am lying to them and they need to reproduce the problem. I get that coporate mandates on policies and procedure i too work for a coporation but when someone has a alfunctioning piece of equipment a little complassion might be nice.
The next thing i would like to tell everyone that the warranty that you purchase from best buy is terrible they put you through so much red tape you want to tear your hair out before anything gets resolved. Please just beware of the stuff you purchase if you need warranty service done it wil take a long time to get it done.

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i was looking for a particular cd for my husband for sweetest day. as soon as i entered the store someone was there to greet me, i told him what i was looking for and he immediately went and got it for me

4
★★★★☆

i was looking for a particular cd for my husband for sweetest day. as soon as i entered the store someone was there to greet me, i told him what i was looking for and he immediately went and got it for me

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In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal…

 

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