Antoine's Le Jour Spa & Salon

★★★★☆
  • 500 E Royalton Rd Ste 120

    Broadview Heights, OH 44147

    Map & Directions
  • 440-526-6600

About Antoine's Le Jour Spa & Salon

Categories
Hours
Tue-Fri 10am-8pm, Sat 8am-4pm

Personal Services

Personal Services
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This place is literally a scam. I was told before anything was started my end price would be $121 but when I left I was being charged $167. When I questioned it the manager Liz became extremely rude and disrespectful along with Ashley the stylist. Nothing I had asked to be done was done right or how I had asked. I've never had such a horrible hair cut and dye job before. I've also never been treated so awful at a place that deals with customers on a daily basis. I highly recommend never going here.

1
★☆☆☆☆

This place is literally a scam. I was told before anything was started my end price would be $121 but when I left I was being charged $167. When I questioned it the manager Liz became extremely rude and disrespectful along with Ashley the stylist. Nothing I had asked to be done was done right or how I had asked. I've never had such a horrible hair cut and dye job before. I've also never been treated so awful at a place that deals with customers on a daily basis. I highly recommend never going here.

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I've been to the salon several times - stylist conversation was usually unprofessional and haircuts were less than desired. However massages are amazing. Unfortunately my latest episode with the salon will forever be a deterent. I

3
★★★★★

I've been to the salon several times - stylist conversation was usually unprofessional and haircuts were less than desired. However massages are amazing. Unfortunately my latest episode with the salon will forever be a deterent. I

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I had the best massage ever today at Antoine's! The entire staff was professiona, detail oriented and made me feel very comfortable. Tiffany was my massage therapist and she was FANTASTIC! I recommend this salon and spa to EVERYONE I know!!!!

2
★★★★★

I had the best massage ever today at Antoine's! The entire staff was professiona, detail oriented and made me feel very comfortable. Tiffany was my massage therapist and she was FANTASTIC! I recommend this salon and spa to EVERYONE I know!!!!

Pros: Professional Kind Staff

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This salon is a waste of time and money. Best Cuts provides better service and skill! Not kidding. Unprofessional and tacky environment provided by the stylists in their poor choice of conversational topics and language. I would have easily overlooked anything if the service was half decent but the gaudiness matched the performance/skill level. If only I knew this before instead of wasting my time. The salon is very pretty and located in a nice area, its very decieving as to whats on the inside! It really should go out of business!

0
★☆☆☆☆

This salon is a waste of time and money. Best Cuts provides better service and skill! Not kidding. Unprofessional and tacky environment provided by the stylists in their poor choice of conversational topics and language. I would have easily overlooked anything if the service was half decent but the gaudiness matched the performance/skill level. If only I knew this before instead of wasting my time. The salon is very pretty and located in a nice area, its very decieving as to whats on the inside! It really should go out of business!

Pros: cant think of one!

Cons: lacks skill and terrible value

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I am a frequent visitor of this salon and spa. As for the lady who talked about the pedicure, she has to be exaggerating. The pedicures are the best around, and if she thinks Kristina is great at bikini waxing, she should try getting her hair done with her. She is a fabulous hair stylist! The entire staff is always pleasant and running on time. I enjoy my time there and wish I could go more often. The services are excellent and the atmosphere is wonderful. It is very clean and inviting.

5
★★★★★

I am a frequent visitor of this salon and spa. As for the lady who talked about the pedicure, she has to be exaggerating. The pedicures are the best around, and if she thinks Kristina is great at bikini waxing, she should try getting her hair done with her. She is a fabulous hair stylist! The entire staff is always pleasant and running on time. I enjoy my time there and wish I could go more often. The services are excellent and the atmosphere is wonderful. It is very clean and inviting.

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I had recieved a gift certificate for xmas. When making my appointment I needed the services done on time for a prior meeting. The girl over the phone had arranged multiple girls to do the items so that when I had them done not only was I on time, but had time to spare. They had called to remind me of my appointment which I had forgot about. I am glad that I did not listen to "Still On Hold", it might be someone like me being pushy. I would have missed out on a great time, and will be back soon.

2
★★★★★

I had recieved a gift certificate for xmas. When making my appointment I needed the services done on time for a prior meeting. The girl over the phone had arranged multiple girls to do the items so that when I had them done not only was I on time, but had time to spare. They had called to remind me of my appointment which I had forgot about. I am glad that I did not listen to "Still On Hold", it might be someone like me being pushy. I would have missed out on a great time, and will be back soon.

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worst pedicure of my life! massage is okay. bikini wax from christina is the only thing i would go back for. the woman who did the pedicure got more paint on my skin than on my toes!

PROS: price, location
CONS: unsure of all services

2
★★☆☆☆

worst pedicure of my life! massage is okay. bikini wax from christina is the only thing i would go back for. the woman who did the pedicure got more paint on my skin than on my toes!

PROS: price, location
CONS: unsure of all services

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I have been trying to schedule an appointment all day...they answer the phone and immediatly place you on hold. I do not mind holding but not for more than 3-5 minutes. I have placed 5 calls TODAY to schedule an appointment (because of a friends referral) the latest hold time was 8 minutes and 37 seconds...I do have a job to do I cannot be on hold all day. After all of that I still do not have an appointment!!!! AARRRGGGHH!

1
★★★☆☆

I have been trying to schedule an appointment all day...they answer the phone and immediatly place you on hold. I do not mind holding but not for more than 3-5 minutes. I have placed 5 calls TODAY to schedule an appointment (because of a friends referral) the latest hold time was 8 minutes and 37 seconds...I do have a job to do I cannot be on hold all day. After all of that I still do not have an appointment!!!! AARRRGGGHH!

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I had a wonderful experience at Antoine's, from the moment I walked in until I left 3 hrs later. The staff was extremely professional and helpful. They made me feel comfortable and the services were the best I have ever had. The prices very reasonable. I have paid twice as much at other places, and have never been this satisfied. The decor is beautiful and the place is so clean! I highly reccomend this salon/spa to anyone!

2
★★★★★

I had a wonderful experience at Antoine's, from the moment I walked in until I left 3 hrs later. The staff was extremely professional and helpful. They made me feel comfortable and the services were the best I have ever had. The prices very reasonable. I have paid twice as much at other places, and have never been this satisfied. The decor is beautiful and the place is so clean! I highly reccomend this salon/spa to anyone!

Pros: inexpensive, ample parking, great location

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I love to go to this spa for a pedicure. The room is serene and they even offer you a glass of wine. The staff is friendly and professional. The establishment is VERY clean, the pedicure baths are sterilized as soon as you are finished and the tools are also clean and sterilized. I have never had to wait long, they have always been on time. The prices are competitive with other top-scale salons (a bit pricey, but worth the pampering you will receive).

5
★★★★★

I love to go to this spa for a pedicure. The room is serene and they even offer you a glass of wine. The staff is friendly and professional. The establishment is VERY clean, the pedicure baths are sterilized as soon as you are finished and the tools are also clean and sterilized. I have never had to wait long, they have always been on time. The prices are competitive with other top-scale salons (a bit pricey, but worth the pampering you will receive).

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Worst hair cut I have ever received. I just mentioned to keep the same haircut... just 2 inches shorter. The lady didn't keep the same hair cut at all. My layers are now ridiculous and I don't have an even length. The front of my hair is longer than the back! When styling with a flat iron, it just seemed like she didnt even know how to use the iron. I DO NOT RECCOMMEND GOING TO THIS SALON. I'm not even going back for them to repair my disaterous haircut because I'm afraid what else they are going to mess up.

0
★☆☆☆☆

Worst hair cut I have ever received. I just mentioned to keep the same haircut... just 2 inches shorter. The lady didn't keep the same hair cut at all. My layers are now ridiculous and I don't have an even length. The front of my hair is longer than the back! When styling with a flat iron, it just seemed like she didnt even know how to use the iron. I DO NOT RECCOMMEND GOING TO THIS SALON. I'm not even going back for them to repair my disaterous haircut because I'm afraid what else they are going to mess up.

 

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