Cherokee Construction Inc

★☆☆☆☆
  • 345 Center St

    Findlay, OH 45840

    Map & Directions
  • 419-424-9310

Home Construction & Remodeling

Home Construction & Remodeling
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I have called their office numerous times in the last 6 weeks, asking for SOMEONE to please call me back. Does the guy who owns this business have no interest in getting new business? All I asked for was a call back. Sorry, Cherokee. Moving on. The woman who answers your phone is rude and inept. Time to get yourself a clerk that actually takes messages and calls the potential client back. I have over $20,000 insurance money to spend on new siding and a roof. Your loss, not mine. I

1
★☆☆☆☆

I have called their office numerous times in the last 6 weeks, asking for SOMEONE to please call me back. Does the guy who owns this business have no interest in getting new business? All I asked for was a call back. Sorry, Cherokee. Moving on. The woman who answers your phone is rude and inept. Time to get yourself a clerk that actually takes messages and calls the potential client back. I have over $20,000 insurance money to spend on new siding and a roof. Your loss, not mine. I

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so i just want to give afair warning to anybody thinking about going thru cherokee construction my husband and I went thru them to get new windows let me start out by saying they was going to come the beggining of september to take measurements for our windows they did not come until september 23 so giving them te benefit of the doubt with a busy season coming up we was okay with that, they came out and took the measurements september 23rd (where my husband gave them 1,000 depost) and told us they would be ordering the windows then. come to find out they did not order our windows util october 1st so over a week later they made time in there oh o busy schedule to get on the phone and order a whole 10 windows for our house THANKS CHEROKEE. so a few weeks later not hearing any word from them we decided to give them a call and see what was going on with our windows this is when she told us that our windows were not in yet and taks 3 to 4 weeks to come in so at the latest they hould have been in october 28, by the way we was also told by them that we would have our windows in BY NOVEMBER. welp it is is novemeber 23rd today. looks like they lied. AGAIN. so last week we gave them a call on monday to see what was going on ONCE AGAIN and she said oh I will hav Lonnie (sales guy) or Dave (owner) call you.. no calls at all. so we called back on tuesday to see what was up.. and again.. she was going to hae one of the 2 call us. well my husband had to go to work at 3:30 and she told him that I myself would hear from her FOR SURE by the end of the day well it was probably about 5 minutes until 5 and i call up there and get a voicemail that says "our normal businss hours are 8 AM until 5 PM but we closed today at 4 PM" needless to say I did not hear from her.. soo the next day rolls around and we give her a call and she says "oh i was just about to call you" (doubt it). well she contnues to tell us that our windows would be in that day. and we could have them installed the 26th & 27th (yayyy a month later than they was supposed to). well the husband wasnt going for that told her he wanted them in earlier.. so we FINALLY got our windows in today afte they bullshitted us around and extra months... but ohhh waiiittt it gets better... as the guy pulls up in his little beater truck BY HIMSELF to put all of our windows in and almost breaks our bay window he tells us the 2 guys that was supposed to help him wont be in. soo we give the secretary a call again because they was SUPPOSED to work out some sortof discount and im pretty furious at this point and she says well sorry i cant force someone to call you guys all i can do is give a message.. so i made her give me lonnie (sales guy) phone number and i call him and tell him whats up he says "i cant help you with that i have no authority to do anything for you) wowww... so i tell him "what a sh*tty way to run a business"... he replies with... "i know thats why i dont want to work for them anymore"... KUDOS CHEROKEE your employees really like it there =)... so we get off the phone with him & i call leona (the secretary) back and i tell her i want the owners number and she refused but she called him and he FINALLLYYYY calls us back.. as soon as he gets on the phone the old senile man that you can barely understand over the telephone tellls us "theres nothing that can be done" that was the end of the conversation. YOU ROCK DAVE!!! so in summary my experience with CHEROKEE construction, waiting waiting lies waiting more lies waitig waiting lies oh and a big fat "GO F*CK YOURSELF" from the owner himself!!
SO BEWARE EVERYONE! DO NOT GO TO THEM!

1
★☆☆☆☆

so i just want to give afair warning to anybody thinking about going thru cherokee construction my husband and I went thru them to get new windows let me start out by saying they was going to come the beggining of september to take measurements for our windows they did not come until september 23 so giving them te benefit of the doubt with a busy season coming up we was okay with that, they came out and took the measurements september 23rd (where my husband gave them 1,000 depost) and told us they would be ordering the windows then. come to find out they did not order our windows util october 1st so over a week later they made time in there oh o busy schedule to get on the phone and order a whole 10 windows for our house THANKS CHEROKEE. so a few weeks later not hearing any word from them we decided to give them a call and see what was going on with our windows this is when she told us that our windows were not in yet and taks 3 to 4 weeks to come in so at the latest they hould have been in october 28, by the way we was also told by them that we would have our windows in BY NOVEMBER. welp it is is novemeber 23rd today. looks like they lied. AGAIN. so last week we gave them a call on monday to see what was going on ONCE AGAIN and she said oh I will hav Lonnie (sales guy) or Dave (owner) call you.. no calls at all. so we called back on tuesday to see what was up.. and again.. she was going to hae one of the 2 call us. well my husband had to go to work at 3:30 and she told him that I myself would hear from her FOR SURE by the end of the day well it was probably about 5 minutes until 5 and i call up there and get a voicemail that says "our normal businss hours are 8 AM until 5 PM but we closed today at 4 PM" needless to say I did not hear from her.. soo the next day rolls around and we give her a call and she says "oh i was just about to call you" (doubt it). well she contnues to tell us that our windows would be in that day. and we could have them installed the 26th & 27th (yayyy a month later than they was supposed to). well the husband wasnt going for that told her he wanted them in earlier.. so we FINALLY got our windows in today afte they bullshitted us around and extra months... but ohhh waiiittt it gets better... as the guy pulls up in his little beater truck BY HIMSELF to put all of our windows in and almost breaks our bay window he tells us the 2 guys that was supposed to help him wont be in. soo we give the secretary a call again because they was SUPPOSED to work out some sortof discount and im pretty furious at this point and she says well sorry i cant force someone to call you guys all i can do is give a message.. so i made her give me lonnie (sales guy) phone number and i call him and tell him whats up he says "i cant help you with that i have no authority to do anything for you) wowww... so i tell him "what a sh*tty way to run a business"... he replies with... "i know thats why i dont want to work for them anymore"... KUDOS CHEROKEE your employees really like it there =)... so we get off the phone with him & i call leona (the secretary) back and i tell her i want the owners number and she refused but she called him and he FINALLLYYYY calls us back.. as soon as he gets on the phone the old senile man that you can barely understand over the telephone tellls us "theres nothing that can be done" that was the end of the conversation. YOU ROCK DAVE!!! so in summary my experience with CHEROKEE construction, waiting waiting lies waiting more lies waitig waiting lies oh and a big fat "GO F*CK YOURSELF" from the owner himself!!
SO BEWARE EVERYONE! DO NOT GO TO THEM!

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