Cundiffs Chimney Doctors LLC

★★☆☆☆

About Cundiffs Chimney Doctors LLC

Categories
  • Home Repair & Service
  • Household Appliances
Details
  • Chimney Sweeps & Repair

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On 9-16-2014 the Chimney Doctor came to our home to evaluate our stone chimney for some minor repair.They were very prompt and professional as well as very courteous.They quickly gave us an estimate and said they would put it on there schedule but required a $150.00 deposit.We gave them the deposit,of which they cashed very promptly and said they would start work on Thursday September 25th,2014;however,the Terms of the contract specified October 2,2014.Those dates have come and gone,without any communication from them as to why they failed to perform as agreed in our contract.We called repeatedly and asked for a return call to be advised. We have asked for our deposit to be returned;however,it has not been returned.All we want is to be respected as a consumer .We had good faith in them to do our work,but the reality of the situation is that this business took our deposit,failed to communicate and failed to perform work as agreed.Buyer beware!

1
★☆☆☆☆

On 9-16-2014 the Chimney Doctor came to our home to evaluate our stone chimney for some minor repair.They were very prompt and professional as well as very courteous.They quickly gave us an estimate and said they would put it on there schedule but required a $150.00 deposit.We gave them the deposit,of which they cashed very promptly and said they would start work on Thursday September 25th,2014;however,the Terms of the contract specified October 2,2014.Those dates have come and gone,without any communication from them as to why they failed to perform as agreed in our contract.We called repeatedly and asked for a return call to be advised. We have asked for our deposit to be returned;however,it has not been returned.All we want is to be respected as a consumer .We had good faith in them to do our work,but the reality of the situation is that this business took our deposit,failed to communicate and failed to perform work as agreed.Buyer beware!

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We needed some work done on our chimney and called for an estimate. They were very slow to respond. They did finally call back and said they would be out and would call when they could make it. Well they never called. They came out while I was no home and did not leave any kind of estimate. Left his card in the mailbox and never contacted me in any other way. We decided to use a different company.

PROS:
CONS: Poor communication.

2
★★☆☆☆

We needed some work done on our chimney and called for an estimate. They were very slow to respond. They did finally call back and said they would be out and would call when they could make it. Well they never called. They came out while I was no home and did not leave any kind of estimate. Left his card in the mailbox and never contacted me in any other way. We decided to use a different company.

PROS:
CONS: Poor communication.

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