Rod's Western Palace

★★★☆☆
  • 3099 Silver Dr

    Columbus, OH 43224

    Map & Directions
  • 614-268-8200

2.6 5
Hi! Sign in to let us know how Rod's Western Palace was?
Write a Review
.

i went to rods to go get some riding boots and i had my 4 yr old nephew and he is colored and we went back to the boots department and the older man back there just looked at my little nephew in disgust and wouldnt come near us the whole time we were there it was VERY unprofessional and we were horrified that suck a big company would allow a racist in their store and show it he is only 4 get over yourself and he wouldnt help me get my boots fitted he said they dont do that so we just left we were done and the lady at the register asks if anything was wrong and we told her and she said well yes we do fit boots for people but we will NOT deal with racism and on top of all that their prices are through the roof! it was just a very bad experience and we will not be going back there any time soon

1
★☆☆☆☆

i went to rods to go get some riding boots and i had my 4 yr old nephew and he is colored and we went back to the boots department and the older man back there just looked at my little nephew in disgust and wouldnt come near us the whole time we were there it was VERY unprofessional and we were horrified that suck a big company would allow a racist in their store and show it he is only 4 get over yourself and he wouldnt help me get my boots fitted he said they dont do that so we just left we were done and the lady at the register asks if anything was wrong and we told her and she said well yes we do fit boots for people but we will NOT deal with racism and on top of all that their prices are through the roof! it was just a very bad experience and we will not be going back there any time soon

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have read the last reviews, I do not know that the problem was. I have shopped Rods for the last 20 ++ years and I do not ever recall having a bad experience. The help have always been very helpful, although some time you have to hunt them up.

5
★★★★★

I have read the last reviews, I do not know that the problem was. I have shopped Rods for the last 20 ++ years and I do not ever recall having a bad experience. The help have always been very helpful, although some time you have to hunt them up.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Wow,,,, I had has worse experience ever about returning my purchase. I didn't see any return policy on the receipt, but the manger wont eccepted. If they have policy, is better write it down so customer will have good experience. Business won't work without customer.
They seem to throw a way customer after their transaction and no more business they want to return their purchase, what kind of maneger is that ?
Rod western should hire profational maneger to keep having customer.

1
★☆☆☆☆

Wow,,,, I had has worse experience ever about returning my purchase. I didn't see any return policy on the receipt, but the manger wont eccepted. If they have policy, is better write it down so customer will have good experience. Business won't work without customer.
They seem to throw a way customer after their transaction and no more business they want to return their purchase, what kind of maneger is that ?
Rod western should hire profational maneger to keep having customer.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i went here becuase it was supposed to be a bit cheaper but when they hemmed my pants, one leg was longer than the other which was really annoying because one of the legs bottom got dirty from touching the floor versus the other didnt. i would think for dress pants and suits, it will be more worth it to go to a more professional place and pay the extra money!

3
★★★☆☆

i went here becuase it was supposed to be a bit cheaper but when they hemmed my pants, one leg was longer than the other which was really annoying because one of the legs bottom got dirty from touching the floor versus the other didnt. i would think for dress pants and suits, it will be more worth it to go to a more professional place and pay the extra money!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have visited this place a few times and on all occasions the staff that I had the unfortunate opportunity to speak with were very rude, bothered and not in the least bit helpful. One of the staff was even starting to argue in the middle of the t-shirt section! They carry a variety of western themed items, from saddles, clothing, hats, to collectibles and toys for children. The prices are quite high, but if it's the only place you can find this stuff then I guess the prices will have to be acceptable.

3
★★★☆☆

I have visited this place a few times and on all occasions the staff that I had the unfortunate opportunity to speak with were very rude, bothered and not in the least bit helpful. One of the staff was even starting to argue in the middle of the t-shirt section! They carry a variety of western themed items, from saddles, clothing, hats, to collectibles and toys for children. The prices are quite high, but if it's the only place you can find this stuff then I guess the prices will have to be acceptable.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Rod's Western Palace, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review