Dubois Book Store

★★★★☆
  • 118 E High St

    Oxford, OH 45056

    Map & Directions
  • 513-523-7111

About Dubois Book Store

Categories
Hours
Sun 10am-7pm, Mon-Tue 8am-8pm, Wed-Thu 8am-9pm, Fri-Sat 8am-10pm

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Make sure you are aware of the ridiculous return policy before you buy your books at Dubois. They have a two day return policy. I have never heard of anything so ridiculous!!! Employees are unfriendly and definitley not worried about

3
★★★★★

Make sure you are aware of the ridiculous return policy before you buy your books at Dubois. They have a two day return policy. I have never heard of anything so ridiculous!!! Employees are unfriendly and definitley not worried about

.

I went into the Dubois store to find the prices for my books this semester. I needed to get figures for how much they would cost altogether so that I could make sure I had enough money or get it from my parents. When I walked into the store, I was asked if I was there to buy books, and when I said I was, a salesperson offered to help me find my books. While walking towards the stairs I clarified that I didn't have the money on me, and that I was trying to get the prices so I could let my parents know. At this point the salesperson stopped and told me that the book floor was closed, even though she had been leading me towards it. I explained again that I needed to get prices so I could come back with the right amount of money, but she told me the book floor was closed "for that person." I think it?s very unprofessional of the sales people, or else a very unwise company policy, to have a set of rules for some customers and a set of exceptions for those willing to pay right away. There were no other customers in the store, and it would have only broken up the cashiers' conversation for a few minutes to help me look. In fact, I could have looked at the books without their assistance and marked down the prices on my own. A responsible, well-trained employee would have gotten the prices for a customer if they aren't allowed on the book floor. Instead, I left the store and looked at Follet's. I don't plan to buy books at Dubois bookstore in the future. I am telling everyone I know about how rude the employees are and how ridiculous the company policies are so they won't waste their time or spend their money in Dubois bookstore. I am completely disgusted with this business.

0
★☆☆☆☆

I went into the Dubois store to find the prices for my books this semester. I needed to get figures for how much they would cost altogether so that I could make sure I had enough money or get it from my parents. When I walked into the store, I was asked if I was there to buy books, and when I said I was, a salesperson offered to help me find my books. While walking towards the stairs I clarified that I didn't have the money on me, and that I was trying to get the prices so I could let my parents know. At this point the salesperson stopped and told me that the book floor was closed, even though she had been leading me towards it. I explained again that I needed to get prices so I could come back with the right amount of money, but she told me the book floor was closed "for that person." I think it?s very unprofessional of the sales people, or else a very unwise company policy, to have a set of rules for some customers and a set of exceptions for those willing to pay right away. There were no other customers in the store, and it would have only broken up the cashiers' conversation for a few minutes to help me look. In fact, I could have looked at the books without their assistance and marked down the prices on my own. A responsible, well-trained employee would have gotten the prices for a customer if they aren't allowed on the book floor. Instead, I left the store and looked at Follet's. I don't plan to buy books at Dubois bookstore in the future. I am telling everyone I know about how rude the employees are and how ridiculous the company policies are so they won't waste their time or spend their money in Dubois bookstore. I am completely disgusted with this business.

Pros: none

Cons: rude employees

 

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