Cincinnati Bell - Western Hills Store

★★★☆☆
  • 5579 Glenway Avenue Western Hills

    Cincinnati, OH 45238

    Map & Directions
  • 513-347-5900

About Cincinnati Bell - Western Hills Store

Categories
  • Telecommunications
  • Consumer Electronics Stores
  • Internet-Related Services
Hours
M-Sa 10am-8pm, Su 12pm-6pm
Special Offer
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Payment Options
  • American Express
  • Cash
  • Discover
  • Financing
  • MasterCard
  • Visa

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Products

Featured Bundles

    Fioptics Internet

      Fioptics TV

        Home Phone

          2.5 4
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          .

          it is very excellent i love it so much can i have a interveiw with u and i can tell u every thing so its been very helpful with me the last couple of days everyone should try it omg yeah everyone try it

          5
          ★★★★★

          it is very excellent i love it so much can i have a interveiw with u and i can tell u every thing so its been very helpful with me the last couple of days everyone should try it omg yeah everyone try it

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          .

          I have a new Blackberry phone from Cincinnati Bell Wireless, and the coverage on the Westside of Cincinnati is poor. My phone will go from 1 bar to 5 bars, then back down to 2 bars. It's constantly fluctuating. I am always getting dropped calls on their network, network busy messages, really bad voice quality where it echoes and cuts out, and lost voice mails. I am going back to Verizon, their service was so much better. CBW's customer service is just as bad. They will argue with you that it is your phone causing the problems. It's not the phone! They refuse to spend any money to upgrade the network and it's showing. There is something not working or broken down on their network every single day. I'm not kidding-some days the text messaging won't be working, other days, you won't be able to get on the wi-fi network or receive voice mails.

          1
          ★☆☆☆☆

          I have a new Blackberry phone from Cincinnati Bell Wireless, and the coverage on the Westside of Cincinnati is poor. My phone will go from 1 bar to 5 bars, then back down to 2 bars. It's constantly fluctuating. I am always getting dropped calls on their network, network busy messages, really bad voice quality where it echoes and cuts out, and lost voice mails. I am going back to Verizon, their service was so much better. CBW's customer service is just as bad. They will argue with you that it is your phone causing the problems. It's not the phone! They refuse to spend any money to upgrade the network and it's showing. There is something not working or broken down on their network every single day. I'm not kidding-some days the text messaging won't be working, other days, you won't be able to get on the wi-fi network or receive voice mails.

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          .

          I had purchased a phone and went with the pre paid plan. Yes it is cheap for the price per minute. But beware you pay for what you get. If you have a question, I hope you have time to sit forever on waiting for a customer service rep to assist you. Seriously, you will be on hold for a service rep for a minimum of 20 minutes, and that's on a good day. Not really worth it to me.

          2
          ★★☆☆☆

          I had purchased a phone and went with the pre paid plan. Yes it is cheap for the price per minute. But beware you pay for what you get. If you have a question, I hope you have time to sit forever on waiting for a customer service rep to assist you. Seriously, you will be on hold for a service rep for a minimum of 20 minutes, and that's on a good day. Not really worth it to me.

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          1 out of 1 people found this review helpful.

          .

          I had wireless service with them a couple of years ago. The main reason I quit their service is because their customer service is a JOKE. It takes you at least a half hour to get through to them, and then when you do their not at all helpful. Only good thing i had to say about them is that their rates are decent.

          PROS: decent rates
          CONS: terrible customer service

          2
          ★★☆☆☆

          I had wireless service with them a couple of years ago. The main reason I quit their service is because their customer service is a JOKE. It takes you at least a half hour to get through to them, and then when you do their not at all helpful. Only good thing i had to say about them is that their rates are decent.

          PROS: decent rates
          CONS: terrible customer service

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          Message from Cincinnati Bell - Western Hills Store

          For more than 140 years, Cincinnati Bell has been keeping customers in Ohio, Kentucky and Indiana connected with each other and with the world. Now, Fioptics provides lasting and imperative lightning speed internet connections all over town to consumers and organizations that depend on it most.

          Yext PowerListings

           

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