Happy At Home Pet Sitting

★★★★★
  • 338 Edgewood Dr

    Berea, OH 44017

    Map & Directions
  • 440-234-7855

About Happy At Home Pet Sitting

Hours
Daily 7am-9:30pm

Pets & Animals

Pets & Animals
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I have been engaging Cindy Hoppes, owner of Happy at Home Petsitters, for over five years and she and her company are truly gems. She comes twice a day to give my four cats their morning and evening canned food, and she also grooms them,

3
★★★★★

I have been engaging Cindy Hoppes, owner of Happy at Home Petsitters, for over five years and she and her company are truly gems. She comes twice a day to give my four cats their morning and evening canned food, and she also grooms them,

.

Cindy and Chris Hoppes are great with pets. My neighbors recommended Cindy to me when I first got my Chinese Crested rescue, PT, and I'm so happy they did. PT''s very comfortable with her, when he's not with most people. Our older Bichon, Bo (who's diabetic), absolutely adores her. It's so nice to know that we can be away for the day and trust that they are happy at home instead of in the kennel.

5
★★★★★

Cindy and Chris Hoppes are great with pets. My neighbors recommended Cindy to me when I first got my Chinese Crested rescue, PT, and I'm so happy they did. PT''s very comfortable with her, when he's not with most people. Our older Bichon, Bo (who's diabetic), absolutely adores her. It's so nice to know that we can be away for the day and trust that they are happy at home instead of in the kennel.

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Cindy and Chris Hoppes are great with pets. My neighbors recommended Cindy to me when I first got my Chinese Crested rescue, PT, and I'm so happy they did. PT''s very comfortable with her, when he's not with most people. Our older

3
★★★★★

Cindy and Chris Hoppes are great with pets. My neighbors recommended Cindy to me when I first got my Chinese Crested rescue, PT, and I'm so happy they did. PT''s very comfortable with her, when he's not with most people. Our older

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3
★★★★★

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I am not new to the services of this company having used them for over 5 years. I trusted them with the precious care of my pet family; 4 dogs (3 are rescues with abuse/neglect backgrounds), an elderly kitty and a parrot.

I have never boarded my pets and have never left them at home with anyone but family and one other professional pet sitter, when I travel.

This past weekend, I went away for my honeymoon...in less than 24 hours I received a call from this company's owner stating that my beloved, elderly dog, who has arthritis and movement difficulties, was found by her employee (an older woman who had not cared for my dogs in a long time) unable to get up off the floor, and had had an accident (poo)...The owner told us to come home. We did and when I walked into my house I almost fainted. The smell of feces and urine was overpowering. My elderly male dog was laying on a dog bed covered head to toe in dried feces. He was shocky, would not lift his head. They told me that they had gotten him outside and saw blood on the snow...from his rectum or penis the owner thought. The house was littered with throw rugs that were all saturated in urine and some with feces too. The foyer of the house had fecal matter embedded in walls and a a desk with claw marks from my dog struggling. There were 4 feeding dishes on the kitchen floor...they are always washed and dried by me after each meal, the owner knew this and even commented to me that most people are dirty with their pets food and water dishes. My cat did not have fresh water or a clean litter box. My other dogs were afraid, did not even greet us at the door, one is elderly and blind and is normally excited to greet us. The baby had her tail between her legs.

It took over 2 hours to wash my boy in the shower...he was upset, exhausted and whining. The blood apparently was from his elbows which were cut, scared and raw from struggling to get up (obviously for a long time).

The owners left my pet, the floors, walls, furniture with smeared poop all over...the only cleanup was 3 dish towels I found wet and with fecal matter dropped into my utility room sink, a sponge mop wet and still caked with fecal matter and 2 throw rugs strewn in the garage that had fecal matter and urine on them.

I cry every time I think of my poor pets. This is abuse and neglect and I was charged $$ by the owner for their time...I normally spend $750-$1000 a month with this company and this is how they treat my pets on their first pet sitting...I am still in shock.

Their response: we need to come home and take care of our animals, re: the mess 'what did you want us to do?'

My answer, find a new client and I hope their pets are stuffed animals.

I marked one STAR, because you have to give a 1-5 rating, but the 1 star should be minus 1.

1
★☆☆☆☆

I am not new to the services of this company having used them for over 5 years. I trusted them with the precious care of my pet family; 4 dogs (3 are rescues with abuse/neglect backgrounds), an elderly kitty and a parrot.

I have never boarded my pets and have never left them at home with anyone but family and one other professional pet sitter, when I travel.

This past weekend, I went away for my honeymoon...in less than 24 hours I received a call from this company's owner stating that my beloved, elderly dog, who has arthritis and movement difficulties, was found by her employee (an older woman who had not cared for my dogs in a long time) unable to get up off the floor, and had had an accident (poo)...The owner told us to come home. We did and when I walked into my house I almost fainted. The smell of feces and urine was overpowering. My elderly male dog was laying on a dog bed covered head to toe in dried feces. He was shocky, would not lift his head. They told me that they had gotten him outside and saw blood on the snow...from his rectum or penis the owner thought. The house was littered with throw rugs that were all saturated in urine and some with feces too. The foyer of the house had fecal matter embedded in walls and a a desk with claw marks from my dog struggling. There were 4 feeding dishes on the kitchen floor...they are always washed and dried by me after each meal, the owner knew this and even commented to me that most people are dirty with their pets food and water dishes. My cat did not have fresh water or a clean litter box. My other dogs were afraid, did not even greet us at the door, one is elderly and blind and is normally excited to greet us. The baby had her tail between her legs.

It took over 2 hours to wash my boy in the shower...he was upset, exhausted and whining. The blood apparently was from his elbows which were cut, scared and raw from struggling to get up (obviously for a long time).

The owners left my pet, the floors, walls, furniture with smeared poop all over...the only cleanup was 3 dish towels I found wet and with fecal matter dropped into my utility room sink, a sponge mop wet and still caked with fecal matter and 2 throw rugs strewn in the garage that had fecal matter and urine on them.

I cry every time I think of my poor pets. This is abuse and neglect and I was charged $$ by the owner for their time...I normally spend $750-$1000 a month with this company and this is how they treat my pets on their first pet sitting...I am still in shock.

Their response: we need to come home and take care of our animals, re: the mess 'what did you want us to do?'

My answer, find a new client and I hope their pets are stuffed animals.

I marked one STAR, because you have to give a 1-5 rating, but the 1 star should be minus 1.

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What wonderful dependable care !!!!. My dalmations have received VIP care for over 10 years. They are walked, watered, and fed, but most of all they receive TLC every visit. Cindy, Chris and their staff are wonderful. Thank you Happy at Home for keeping my beloved pets, "Happy at Home" JoAnn A. Strongsville

5
★★★★★

What wonderful dependable care !!!!. My dalmations have received VIP care for over 10 years. They are walked, watered, and fed, but most of all they receive TLC every visit. Cindy, Chris and their staff are wonderful. Thank you Happy at Home for keeping my beloved pets, "Happy at Home" JoAnn A. Strongsville

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