Color Brite Awning Co Inc

★★★★☆
  • 5209 Grant Ave

    Cleveland, OH 44125

    Map & Directions
  • 216-441-4117

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I requested a quote last year and even though the coupon in Gold Clipper had expired they honored it anyway but unfortunately due to unforeseen circumstances I had to cancel the job. The company was understanding and canceled the

3
★★★★★

I requested a quote last year and even though the coupon in Gold Clipper had expired they honored it anyway but unfortunately due to unforeseen circumstances I had to cancel the job. The company was understanding and canceled the

.

I work for a general contracting company and I used Color Brite for a couple jobs. \r\nThey custom order thier awnings directly from the manufacturer. This results in a better looking product and an exact fit everytime. The only downside is you have to wait 10-14 days for the manufacturer to ship the custom-made awnings. However the quality of the installation is very good, possibly the best and the finished product looks amazing!\r\n\r\nI am very happy with thier customer service and how they always returned my calls within 24 hours and had knowledgable answers to my questions.\r\n\r\n When hiring this company you have to understand that they work outside and thier schedule is dependent on the weather and rain days, so they may not be able to give you a time frame for your work to be completed. \r\n\r\nI think that is one thing the 1-star reviewer could not understand and contributed to thier 'falling off the wagon'\r\n

2
★★★★☆

I work for a general contracting company and I used Color Brite for a couple jobs. \r\nThey custom order thier awnings directly from the manufacturer. This results in a better looking product and an exact fit everytime. The only downside is you have to wait 10-14 days for the manufacturer to ship the custom-made awnings. However the quality of the installation is very good, possibly the best and the finished product looks amazing!\r\n\r\nI am very happy with thier customer service and how they always returned my calls within 24 hours and had knowledgable answers to my questions.\r\n\r\n When hiring this company you have to understand that they work outside and thier schedule is dependent on the weather and rain days, so they may not be able to give you a time frame for your work to be completed. \r\n\r\nI think that is one thing the 1-star reviewer could not understand and contributed to thier 'falling off the wagon'\r\n

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Color Brite Awning Company does high quality work at affordable prices and has thousands of satisfied customers over the 29 years of being in business. This customer lacks both the integrity and the intelligence to realize that sometimes it takes a little longer than expected to do high quality work. Color Brite Awning Company bent over backwards for this customer as we would do for any of our customers, unfortunately it still wasn't enough for them. After all avenues of trying to please them were exuasted it became clear to Color Brite Awning Company that this is one of those customers that just can't be pleased no matter how hard you try and actually gets enjoyment out of making it as difficult as possible for any company doing work for them as is evident from their slanderous review.

2
★★★★★

Color Brite Awning Company does high quality work at affordable prices and has thousands of satisfied customers over the 29 years of being in business. This customer lacks both the integrity and the intelligence to realize that sometimes it takes a little longer than expected to do high quality work. Color Brite Awning Company bent over backwards for this customer as we would do for any of our customers, unfortunately it still wasn't enough for them. After all avenues of trying to please them were exuasted it became clear to Color Brite Awning Company that this is one of those customers that just can't be pleased no matter how hard you try and actually gets enjoyment out of making it as difficult as possible for any company doing work for them as is evident from their slanderous review.

.

This company has the worst customer service skills. They make you feel extremely unimportant and have nothing but excuses. They will give you the run around after you agree to work with them. DO NOT USE THIS COMPANY! They do not return phone calls when you call them. This is one of the worst experiences I have ever had.

0
★☆☆☆☆

This company has the worst customer service skills. They make you feel extremely unimportant and have nothing but excuses. They will give you the run around after you agree to work with them. DO NOT USE THIS COMPANY! They do not return phone calls when you call them. This is one of the worst experiences I have ever had.

Pros: NO PROs- this company is terrible.

Cons: Poor customer service, not timely, does not return phone calls.

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