Matina's

★★★★☆
  • 28601 Chagrin Blvd

    Beachwood, OH 44122

    Map & Directions
  • 216-464-1288

About Matina's

Hours
Store Hours: Mon-Wed ; Fri-Sat: 10:00 � 6:00 P.M. Thursday: 10:00 - 8:00 P.M.

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Both of my sisters bought their wedding gowns here, and we just went this past weekend for my dress. The entire staff was wonderful, so I am totally blown away by these negative comments. My middle sister and my mother went with us, as well as my sister's 18 month old baby (by the way who was cranky). Amanda was my consultant, and she helped me with great insight, helping me to find a dress that COMPLIMENTED my body. At first, I was looking at the mermaid dresses, because I am thin, and I thought it would show more curves. Well, Amanda and my sisters kindly pointed out that I do not have curves, thus I look like a stick figure, and by going with an A-line, I would look more proportioned. I let Amanda choose the next one, and it ended up being "the one!" AND, I know she just wasn't in it to make a big sale, because it ended up being one of the lower-priced dresses. Needless to say, Mira and Amanda were fabulous. Mira even remembered my middle sister, who was married 15 years ago. They even were sweet to my neice, who was very fussy. I also met the seamstress, who helped me discuss possible alterations to the dress to compliment my body further. The fabrics and quality of their dresses are also the most exquisite I have seen. I would highly recommend them to anyone looking for a unique and beautiful wedding dress!

5
★★★★★

Both of my sisters bought their wedding gowns here, and we just went this past weekend for my dress. The entire staff was wonderful, so I am totally blown away by these negative comments. My middle sister and my mother went with us, as well as my sister's 18 month old baby (by the way who was cranky). Amanda was my consultant, and she helped me with great insight, helping me to find a dress that COMPLIMENTED my body. At first, I was looking at the mermaid dresses, because I am thin, and I thought it would show more curves. Well, Amanda and my sisters kindly pointed out that I do not have curves, thus I look like a stick figure, and by going with an A-line, I would look more proportioned. I let Amanda choose the next one, and it ended up being "the one!" AND, I know she just wasn't in it to make a big sale, because it ended up being one of the lower-priced dresses. Needless to say, Mira and Amanda were fabulous. Mira even remembered my middle sister, who was married 15 years ago. They even were sweet to my neice, who was very fussy. I also met the seamstress, who helped me discuss possible alterations to the dress to compliment my body further. The fabrics and quality of their dresses are also the most exquisite I have seen. I would highly recommend them to anyone looking for a unique and beautiful wedding dress!

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I got married in August '06. My soon to be sister in law is now engaged and I looked Matina's up online and came across these comments. I had a good experience buying my dress there. I got a designer dress and some other accesories as well. Overall I was satisfied with the service. The day of my wedding I took my dress out and discovered the sash had been wrinkled during transport. Lily (the owner) dropped everything and rushed over to steam and tie the sash for me, where I was getting married. I was really appreciative! I don't think brides should be scared off by these comments. I'm sure every bridal shop has some horror stories it's a tough business. I think brides shoud take advantage of all dress shops to find that perfect dress. There selection was the best in the Cleveland area. If you don't like the shop, leave and go somewhere else . Don't let these comments prevent you from finding that perfect dress! Good luck!

4
★★★★☆

I got married in August '06. My soon to be sister in law is now engaged and I looked Matina's up online and came across these comments. I had a good experience buying my dress there. I got a designer dress and some other accesories as well. Overall I was satisfied with the service. The day of my wedding I took my dress out and discovered the sash had been wrinkled during transport. Lily (the owner) dropped everything and rushed over to steam and tie the sash for me, where I was getting married. I was really appreciative! I don't think brides should be scared off by these comments. I'm sure every bridal shop has some horror stories it's a tough business. I think brides shoud take advantage of all dress shops to find that perfect dress. There selection was the best in the Cleveland area. If you don't like the shop, leave and go somewhere else . Don't let these comments prevent you from finding that perfect dress! Good luck!

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After spending the day looking for gowns in the Beachwood Area, I can easily say that my experience at Matina's was the best. My consultant, Karen, was very helpful, friendly, and knowledgeable, however, was not overly fussy which I really appreciated. I never felt pressured to try on any dresses I did not like. Their dresses were all one of a kind and absolutely gorgeous. A dress for every personality. I am shocked by the terrible reviews that Matina's has gotten, as they are opposite of my experience. I would highly recommend this shop to anyone in the search for a wedding gown.

5
★★★★★

After spending the day looking for gowns in the Beachwood Area, I can easily say that my experience at Matina's was the best. My consultant, Karen, was very helpful, friendly, and knowledgeable, however, was not overly fussy which I really appreciated. I never felt pressured to try on any dresses I did not like. Their dresses were all one of a kind and absolutely gorgeous. A dress for every personality. I am shocked by the terrible reviews that Matina's has gotten, as they are opposite of my experience. I would highly recommend this shop to anyone in the search for a wedding gown.

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This is a response to the review by Rachel. We are very sad to hear that your experience was so unpleasant. We do normally help our brides into their dresses unless the customer requests that their mother, friend, or sister help them. On this occasion the sister chose to help the bride into the gowns and the request was honored. The bridal consultant did help to clip the gowns as the gowns were too big on the bride. Our designers make the decision for us as to what size the sample will be. The consultant did give the customer her professional opinion on each gown to be as helpful as possible. The gown that the customer had liked unfortunately is not available with the changes the bride requested. As to our website, it does need to be updated. The designer the bride requested we will not be going forward with so special orders may not be placed, only samples may be sold.
We again are sorry for the unpleasant experience that you had. Our consultant has been with us for many years
and has in-turn made gown shopping for many of our brides a wonderful and extremely pleasant experience. Best wishes to you.
Matina's Management

3
★★★☆☆

This is a response to the review by Rachel. We are very sad to hear that your experience was so unpleasant. We do normally help our brides into their dresses unless the customer requests that their mother, friend, or sister help them. On this occasion the sister chose to help the bride into the gowns and the request was honored. The bridal consultant did help to clip the gowns as the gowns were too big on the bride. Our designers make the decision for us as to what size the sample will be. The consultant did give the customer her professional opinion on each gown to be as helpful as possible. The gown that the customer had liked unfortunately is not available with the changes the bride requested. As to our website, it does need to be updated. The designer the bride requested we will not be going forward with so special orders may not be placed, only samples may be sold.
We again are sorry for the unpleasant experience that you had. Our consultant has been with us for many years
and has in-turn made gown shopping for many of our brides a wonderful and extremely pleasant experience. Best wishes to you.
Matina's Management

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I am not getting married till June 13, 2009, but i selected my dress from Matina's it is a beautiful Vera Wang! I got an amazing price on it and they have taken very good care of me! 2 days after I put down a payment on the dress I thought maybe it wasnt the right one. I called up and was in tears, the OWNER said to come back in and try it on and if it isnt "the dress" then she would refund my money. I went back in and tried on the dress, i did not have an appointment or anything but they still took very good care of me! I decided it was the dress and we have ordered our bridesmaid dresses from there as well! They have been great to me and patient! No one was ever snobby or rude, and I have been there plenty of times without appointments. They really dont mind as long as you are flexible with them too! I think most of you have had a bad time is bc you are the SNOBBY BRIDES that go in there acting like you are better than everyone else. I think it is you with the problems not this bridal store! I have seen this be the case more than once! It is the bride and their attitude not the stores. I recommend Rada to every bride! She is AMAZING!

5
★★★★★

I am not getting married till June 13, 2009, but i selected my dress from Matina's it is a beautiful Vera Wang! I got an amazing price on it and they have taken very good care of me! 2 days after I put down a payment on the dress I thought maybe it wasnt the right one. I called up and was in tears, the OWNER said to come back in and try it on and if it isnt "the dress" then she would refund my money. I went back in and tried on the dress, i did not have an appointment or anything but they still took very good care of me! I decided it was the dress and we have ordered our bridesmaid dresses from there as well! They have been great to me and patient! No one was ever snobby or rude, and I have been there plenty of times without appointments. They really dont mind as long as you are flexible with them too! I think most of you have had a bad time is bc you are the SNOBBY BRIDES that go in there acting like you are better than everyone else. I think it is you with the problems not this bridal store! I have seen this be the case more than once! It is the bride and their attitude not the stores. I recommend Rada to every bride! She is AMAZING!

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I have to say that I am very surprised and confused by reading the previous reviews. My first experience at this store was as a bridesmaid a few years back. I knew that when it was my time to chose a dress that it would come from Matina's. I purchased my wedding gown last month from Matina's and just ordered the bridesmaid dresses this past week. I have had nothing less than a pleasant experience each time I visited the store. I had a hard time deciding between two gowns so I went to the store multiple times to try them on. It was difficult to make a decision, but the ladies treated me as if I was their daughter. Each time the ladies there were extremely patient and helpful, especially the owner. She even pulled strings to get a dress for me that wasn't in the store. Overall, I had nothing but a great experience at Matina's and don't agree with the other reviews! I would highly recommend Matina's for exclusive gowns and excellent service!

5
★★★★★

I have to say that I am very surprised and confused by reading the previous reviews. My first experience at this store was as a bridesmaid a few years back. I knew that when it was my time to chose a dress that it would come from Matina's. I purchased my wedding gown last month from Matina's and just ordered the bridesmaid dresses this past week. I have had nothing less than a pleasant experience each time I visited the store. I had a hard time deciding between two gowns so I went to the store multiple times to try them on. It was difficult to make a decision, but the ladies treated me as if I was their daughter. Each time the ladies there were extremely patient and helpful, especially the owner. She even pulled strings to get a dress for me that wasn't in the store. Overall, I had nothing but a great experience at Matina's and don't agree with the other reviews! I would highly recommend Matina's for exclusive gowns and excellent service!

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My mother and I visited every bridal store in Ohio. There are many choices in this state, however we decided upon Matina's because it was fairly close to our home. The selection is fine although a bit on the higher end, but well worth it for the special day. The staff was accomodating and knowledgable. The second time we went in to look at our remaining choices, the owner was on site for a few brief moments and didn't even speak to us, and in fact gave us a look of irritation. When we went in for the fitting, my mom and I experienced the same thing. The owner bustled by and looked at us as if we didn't belong there. With all of the choices out there, one would expect the owner, of all people to be gracious, friendly, welcoming and warm. Thankfully she has a staff of sweet women to make up for her lack of professionalism. Be sure not to allow the owner to assist you. She seems rather full of herself for some unkown reason. Other than that, it was quite a lovely experience.

4
★★★★☆

My mother and I visited every bridal store in Ohio. There are many choices in this state, however we decided upon Matina's because it was fairly close to our home. The selection is fine although a bit on the higher end, but well worth it for the special day. The staff was accomodating and knowledgable. The second time we went in to look at our remaining choices, the owner was on site for a few brief moments and didn't even speak to us, and in fact gave us a look of irritation. When we went in for the fitting, my mom and I experienced the same thing. The owner bustled by and looked at us as if we didn't belong there. With all of the choices out there, one would expect the owner, of all people to be gracious, friendly, welcoming and warm. Thankfully she has a staff of sweet women to make up for her lack of professionalism. Be sure not to allow the owner to assist you. She seems rather full of herself for some unkown reason. Other than that, it was quite a lovely experience.

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I stepped in to Matinas salon several months ago and met two of the nicest ladies, Jo and Marilyn. They helped me with my wedding dress selection. On the few occasions when I came back in, the owner was so surley and arrogant. I don't know how those nice people work there? I decided not to buy my dress there for fear of having to deal with the snippity owner. Too bad, nice dresses, nice salespeople, not so nice owner.

3
★★★☆☆

I stepped in to Matinas salon several months ago and met two of the nicest ladies, Jo and Marilyn. They helped me with my wedding dress selection. On the few occasions when I came back in, the owner was so surley and arrogant. I don't know how those nice people work there? I decided not to buy my dress there for fear of having to deal with the snippity owner. Too bad, nice dresses, nice salespeople, not so nice owner.

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I recently got married and I couldn't have asked for a more wonderful experience. I was treated like such a lady and as though my wedding really mattered to them. The sales staff was so knowledgeable and easy to work with. Alterations for myself and my bridesmaids were excellent. Their prices were also much less than other stores. If your getting married Matina's should be your one and only stop.

5
★★★★★

I recently got married and I couldn't have asked for a more wonderful experience. I was treated like such a lady and as though my wedding really mattered to them. The sales staff was so knowledgeable and easy to work with. Alterations for myself and my bridesmaids were excellent. Their prices were also much less than other stores. If your getting married Matina's should be your one and only stop.

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Matinas has been known for years as a very upscale east-side bridal shop. Its newest location on Chagrin Boulevard in Beachwood does not disappoint. Plush carpet, well-placed mirrors, and incredibly knowledgable, helpful, and discreet staff complement the exquisite selection of gown and accessories by designers like Vera Wang, Reem Acra, and Amsale.

4
★★★★☆

Matinas has been known for years as a very upscale east-side bridal shop. Its newest location on Chagrin Boulevard in Beachwood does not disappoint. Plush carpet, well-placed mirrors, and incredibly knowledgable, helpful, and discreet staff complement the exquisite selection of gown and accessories by designers like Vera Wang, Reem Acra, and Amsale.

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This bridal salon is one where the serious bride shops. It is a very stuffy atmosphere, and the staff seemed none-too-thrilled to talk to someone who had walked in to look around. You must have an appointment to try on gowns, and be prepared to spend quite a bit of money. To be fair, the gowns are very high quality and are boutique labels. Some are simply stunning. Unfortunately, I didn't believe that dealing with the snobbish staff was worth making an appointment and trying on dresses there. Looking for a gown should be a joyous and fun experience, which I found at other places.

3
★★★☆☆

This bridal salon is one where the serious bride shops. It is a very stuffy atmosphere, and the staff seemed none-too-thrilled to talk to someone who had walked in to look around. You must have an appointment to try on gowns, and be prepared to spend quite a bit of money. To be fair, the gowns are very high quality and are boutique labels. Some are simply stunning. Unfortunately, I didn't believe that dealing with the snobbish staff was worth making an appointment and trying on dresses there. Looking for a gown should be a joyous and fun experience, which I found at other places.

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