Pet Supplies Plus

★☆☆☆☆
  • 2033 Tiffin Ave 1

    Findlay, OH 45840

    Map & Directions
  • 419-420-0120

Pets & Animals

Pets & Animals
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Recently, I was in the market for a Betta fish. I have had previous contact with a store called "Pet Supplies Plus" in Westlake, Ohio and was always impressed with the wonderful care the put into their animals. Excepting this quality from these stores, I visited another store in Findlay, Ohio. I visited this store at about 6:30pm on September 5, 2008.

It was deplorable.

The Betta fish were housed on a stand near the small fish section in the store. Several of the small Betta cups were a dark forest green and covered in moss. Other fishes bowls were filled with large amounts of fecal matter. Most of the fish appeared unresponsive to their environment and unhealthy. I also noticed what appeared to be a fungal infection growing on a white male Betta. I shudder to think of how these fish are cared for.

Concerned for the well being of these fish, I immediately located two store employees. The employees (a young male with dark hair, and a young female with long brown hair) promptly stopped their conversation and listened to me as I explained my concerns about these beautiful living creaturs that were being allowed to live in terrible conditions. This was the response from the male employee:

"Oh, yeah, it's possible because [another employee] doesn't do his job."

I was upset by this response because it was said in a tone that clearly implied that caring for these fish was only the job of one person. As a preveterinary student, I know the importance of caring for all living things. However, it certainly shouldn't take a veterinarian, or even a an undergraduate student to understand the critical importance of caring for all of the world's creatures. Clearly, these employees (who expressed NO concern nor even bothered to examine the fish about which the complaint was issued), could care less about these amazing creatures. I do not believe this image of utter apathy towards animals is something a pet care company should project.

Extremely upset, I left the store immediately. On my way home, I decided that the manager ought to be aware of the conditions of this store. After all, no respectable manager could allow their store to continue to harm these animals in such a way. When I contacted her, and informed her of this horrifying situation, she listened to my response without interruption. When I finished my list of concerns for the safety and welfare of these animals, I added that I would not return to this store if the conditions remained the same. This was her response:

"Thank you. Those bowls were cleaned yesterday."

If the definition of "cleaned" includes leaving algae to encrust the entire bowl, then she would be correct. However, the Merriam-Webster definition of clean is "free from dirt or pollution; free from contamination or disease". Following this definition, the bowls were anything but clean.

I invite all who read this review to visit the store and see the conditions in person. If they have cleaned them up, all the more power to them. However, if they continue to display is vile animal care, I propose that you avoid their products.

If they can't take care of simple fish, then how can they care for your family's pet?

1
★☆☆☆☆

Recently, I was in the market for a Betta fish. I have had previous contact with a store called "Pet Supplies Plus" in Westlake, Ohio and was always impressed with the wonderful care the put into their animals. Excepting this quality from these stores, I visited another store in Findlay, Ohio. I visited this store at about 6:30pm on September 5, 2008.

It was deplorable.

The Betta fish were housed on a stand near the small fish section in the store. Several of the small Betta cups were a dark forest green and covered in moss. Other fishes bowls were filled with large amounts of fecal matter. Most of the fish appeared unresponsive to their environment and unhealthy. I also noticed what appeared to be a fungal infection growing on a white male Betta. I shudder to think of how these fish are cared for.

Concerned for the well being of these fish, I immediately located two store employees. The employees (a young male with dark hair, and a young female with long brown hair) promptly stopped their conversation and listened to me as I explained my concerns about these beautiful living creaturs that were being allowed to live in terrible conditions. This was the response from the male employee:

"Oh, yeah, it's possible because [another employee] doesn't do his job."

I was upset by this response because it was said in a tone that clearly implied that caring for these fish was only the job of one person. As a preveterinary student, I know the importance of caring for all living things. However, it certainly shouldn't take a veterinarian, or even a an undergraduate student to understand the critical importance of caring for all of the world's creatures. Clearly, these employees (who expressed NO concern nor even bothered to examine the fish about which the complaint was issued), could care less about these amazing creatures. I do not believe this image of utter apathy towards animals is something a pet care company should project.

Extremely upset, I left the store immediately. On my way home, I decided that the manager ought to be aware of the conditions of this store. After all, no respectable manager could allow their store to continue to harm these animals in such a way. When I contacted her, and informed her of this horrifying situation, she listened to my response without interruption. When I finished my list of concerns for the safety and welfare of these animals, I added that I would not return to this store if the conditions remained the same. This was her response:

"Thank you. Those bowls were cleaned yesterday."

If the definition of "cleaned" includes leaving algae to encrust the entire bowl, then she would be correct. However, the Merriam-Webster definition of clean is "free from dirt or pollution; free from contamination or disease". Following this definition, the bowls were anything but clean.

I invite all who read this review to visit the store and see the conditions in person. If they have cleaned them up, all the more power to them. However, if they continue to display is vile animal care, I propose that you avoid their products.

If they can't take care of simple fish, then how can they care for your family's pet?

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