Willo Nature's Way

★★☆☆☆
  • 36200 Euclid Ave 11

    Willoughby, OH 44094

    Map & Directions
  • 440-951-5783

Shopping

Shopping
More choices in Willoughby:
Resultset_next

Patrick McLaughlin

4045 Erie Street Willoughby, OH

Resultset_next

Gnc

7850 Mentor Ave 710 Mentor, MN

1.5 2
Hi! Sign in to let us know how Willo Nature's Way was?
Write a Review
.

I took the box from a product (an inhaler) with me to the store and asked them to order it. They took my phone number (got it wrong, but I caught that and corrected it), called me about two weeks later (day before yesterday), and left a voicemail message that it had come in. (I wish they'd left phone number and/or store hours, but oh well.)
Today I went back to buy the product and found that they had ordered the wrong thing (pills instead of inhaler, sinus instead of lung). The owner said, oh, I didn't understand that that was what you wanted. (In his defense, it was not he who took the original order. But still ?.) He looked up the product on the supplier's sheet, found it, asked how many I wanted. I asked what the price was, and when he told me, I said that I have an online source sells it for about half the price, thanked him for his help, and left.
Big point: he never apologized for his employee's error or for my having to make the trip back to the store.
I prefer to buy local rather than online, but I'm not going to waste my time with a store that doesn't get my order right and then acts as though it doesn't matter.

1
★☆☆☆☆

I took the box from a product (an inhaler) with me to the store and asked them to order it. They took my phone number (got it wrong, but I caught that and corrected it), called me about two weeks later (day before yesterday), and left a voicemail message that it had come in. (I wish they'd left phone number and/or store hours, but oh well.)
Today I went back to buy the product and found that they had ordered the wrong thing (pills instead of inhaler, sinus instead of lung). The owner said, oh, I didn't understand that that was what you wanted. (In his defense, it was not he who took the original order. But still ?.) He looked up the product on the supplier's sheet, found it, asked how many I wanted. I asked what the price was, and when he told me, I said that I have an online source sells it for about half the price, thanked him for his help, and left.
Big point: he never apologized for his employee's error or for my having to make the trip back to the store.
I prefer to buy local rather than online, but I'm not going to waste my time with a store that doesn't get my order right and then acts as though it doesn't matter.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you are looking for vitamins this could be your place, but their selection of foods is slim. The prices are high. The store is clean, however I found food past its expiration date on the shelves. I guess the don't have many people who purchase it. The staff is friendly but not very informed, when I asked some questions about their products, they didnt have the answers.

2
★★☆☆☆

If you are looking for vitamins this could be your place, but their selection of foods is slim. The prices are high. The store is clean, however I found food past its expiration date on the shelves. I guess the don't have many people who purchase it. The staff is friendly but not very informed, when I asked some questions about their products, they didnt have the answers.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Willo Nature's Way, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review