PETSMART

★★☆☆☆
Find all of your pet supplies at your neighborhood PetSmart store.
  • 6010 Sawmill Rd

    Dublin, OH 43017

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Pets & Animals

Pets & Animals
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I recently visited this location to pick up some plants and other fish items...

first off i was ignored by the fish employee and helped customers that came 10 min after me, once i got help (i remained friendly the entire time) i asked for a few rainbowfish and she started to get them, she suddenly pinned one aganst the glass with force and i told her immediatly "please i cannot stress enough how fragile these guys are please dont catch them like that" i immediatly got a rude fire back " ive have fish i know what im doing, Relax!" i by instinct said in return "ive been keeping for 10 years dont tell me THE CUSTOMER when i simply asked you to be more careful" she just gave me a nasty look and i got my fish when to pay ... asked for the manager... told him and didnt get much remorse except ill talk to her... im sorry.

im not venturing to this store for a long while, it turned out this fish died in a well established rainbow tank a few hours later... they were closed by then and i wasent in the mood to get that treatment again so i let it go.

Employee to avoid: Emily
Store: Sawmill

2
★★☆☆☆

I recently visited this location to pick up some plants and other fish items...

first off i was ignored by the fish employee and helped customers that came 10 min after me, once i got help (i remained friendly the entire time) i asked for a few rainbowfish and she started to get them, she suddenly pinned one aganst the glass with force and i told her immediatly "please i cannot stress enough how fragile these guys are please dont catch them like that" i immediatly got a rude fire back " ive have fish i know what im doing, Relax!" i by instinct said in return "ive been keeping for 10 years dont tell me THE CUSTOMER when i simply asked you to be more careful" she just gave me a nasty look and i got my fish when to pay ... asked for the manager... told him and didnt get much remorse except ill talk to her... im sorry.

im not venturing to this store for a long while, it turned out this fish died in a well established rainbow tank a few hours later... they were closed by then and i wasent in the mood to get that treatment again so i let it go.

Employee to avoid: Emily
Store: Sawmill

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