Appliance & Mattress Center

★★★★★
  • 1942 Parsons Ave

    Columbus, OH 43207

    Map & Directions
  • 614-445-8840

Home & Garden

Home & Garden
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Josh B, we see you are posting the same review under different Identities on different websites. If you are a competitor, please stop this.

3
★★★★★

Josh B, we see you are posting the same review under different Identities on different websites. If you are a competitor, please stop this.

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Appliance&Mattress center has a lot of brand new clean appliances for a great deal. I will never pay retail for any other appliance again.

3
★★★★★

Appliance&Mattress center has a lot of brand new clean appliances for a great deal. I will never pay retail for any other appliance again.

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I went to the store looking for a new Mattress and a dish washer and I was really disappointed . This store is located in a really really bad area I thought I was going to get shot in the parking lot. The sale people are really slimy

3
★★★★★

I went to the store looking for a new Mattress and a dish washer and I was really disappointed . This store is located in a really really bad area I thought I was going to get shot in the parking lot. The sale people are really slimy

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Appliance and Mattress Center is a great place to get appliances. They have a great selection and the employees are very friendly and helpful. Delivery was prompt and the delivery guys were very courteous.

3
★★★★★

Appliance and Mattress Center is a great place to get appliances. They have a great selection and the employees are very friendly and helpful. Delivery was prompt and the delivery guys were very courteous.

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very nice place to buy appliances, and they have great customer service!!!!!

3
★★★★★

very nice place to buy appliances, and they have great customer service!!!!!

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Best Customer Service Ever!\r
\r
The folks at Appliance and Mattress Center know what ""good customer service"" means. They were helpful and friendly, and did not try to sell me something I did not want or need. I will recommend them to all my family and friends!

2
★★★★★

Best Customer Service Ever!\r
\r
The folks at Appliance and Mattress Center know what ""good customer service"" means. They were helpful and friendly, and did not try to sell me something I did not want or need. I will recommend them to all my family and friends!

Pros: Clean store, friendly staff

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I bought a refrigerator from Major Appliance Center located on Parson Road in Columbus, Ohio on April 19, 2007. It had a cracked water filter in it that leaked through my carpet to my lower level. My ceiling started to cave from the excess water and weeks later a black mold problem started in the affected floor/ceiling boards.

I took pictures and reported the issue to them immediately. They took a week to get to my house to look at the damage. Then I did not hear back from them for weeks so I contacted them again.

The owner Patricia Braun did not even apologize for the damage to my home. They never even offered to fix anything either.

They say on their business cards that they are members of the BBB but they are not (falsehood). Ms. Braun answered the Better Business Bureau complaint on the last possible day and said she would resolve the issue in writing (smokescreen). Major Appliance Center never did. They do not have sound business practices.

I have contacted the department of consumer affairs also but Major Appliance Center never responded to them either.

I had my lower level remodeled at my own expense so the issue was sorted. I went into the store and talked to the owner Patrica Braun and asked that they return my deceased mother's refrigerator to me that they were supposed to have looked at in April 2007. Patricia personally promised to fix it in October 2007. It's May 2008 and they still have not delivered.

Do not buy anything from Major Appliance Center in Columbus, Ohio. I wouldn't buy the mattresses they have for sale in the locations next door and across the street from Major Appliance Center either, because they probably scraped them off the street.

If you have problems with them they will just ignore you and hope you go away. I decided that I am taking them to court. If that's the only way to get them to respond, then so be it.

1
★☆☆☆☆

I bought a refrigerator from Major Appliance Center located on Parson Road in Columbus, Ohio on April 19, 2007. It had a cracked water filter in it that leaked through my carpet to my lower level. My ceiling started to cave from the excess water and weeks later a black mold problem started in the affected floor/ceiling boards.

I took pictures and reported the issue to them immediately. They took a week to get to my house to look at the damage. Then I did not hear back from them for weeks so I contacted them again.

The owner Patricia Braun did not even apologize for the damage to my home. They never even offered to fix anything either.

They say on their business cards that they are members of the BBB but they are not (falsehood). Ms. Braun answered the Better Business Bureau complaint on the last possible day and said she would resolve the issue in writing (smokescreen). Major Appliance Center never did. They do not have sound business practices.

I have contacted the department of consumer affairs also but Major Appliance Center never responded to them either.

I had my lower level remodeled at my own expense so the issue was sorted. I went into the store and talked to the owner Patrica Braun and asked that they return my deceased mother's refrigerator to me that they were supposed to have looked at in April 2007. Patricia personally promised to fix it in October 2007. It's May 2008 and they still have not delivered.

Do not buy anything from Major Appliance Center in Columbus, Ohio. I wouldn't buy the mattresses they have for sale in the locations next door and across the street from Major Appliance Center either, because they probably scraped them off the street.

If you have problems with them they will just ignore you and hope you go away. I decided that I am taking them to court. If that's the only way to get them to respond, then so be it.

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