Verizon Wireless

★★★☆☆

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Communications & Utilities

Communications & Utilities
More choices in Cleveland:
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T-Mobile

230 W Huron Rd Cleveland, OH

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A T & T Wireless

100 Erieview Plz Cleveland, OH

3.0 1
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I have repeatedly had problems with my Verizon Wireless service, which I won't blame on the reps at this particular store. However, I have found that whenever I have asked questions at this store, I get several different responses depending on who I am talking to . For example, I wanted to change my phone number since I moved from one county to another and was told by one person that there would not be a charge to do so. When I returned to have my number changed, they told me it would be $15. Then I got a new phone and while they were programming I asked about changing the number and the girl did it without charging me. My advice would be that if you get an answer you don't like, keep asking until someone will help you!

3
★★★☆☆

I have repeatedly had problems with my Verizon Wireless service, which I won't blame on the reps at this particular store. However, I have found that whenever I have asked questions at this store, I get several different responses depending on who I am talking to . For example, I wanted to change my phone number since I moved from one county to another and was told by one person that there would not be a charge to do so. When I returned to have my number changed, they told me it would be $15. Then I got a new phone and while they were programming I asked about changing the number and the girl did it without charging me. My advice would be that if you get an answer you don't like, keep asking until someone will help you!

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