Ohio Savings Bank

★★☆☆☆
  • 26949 Chagrin Blvd Ste A

    Cleveland, OH 44122

    Map & Directions
  • 216-464-7650

About Ohio Savings Bank

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Hours
Mon - Thu, 9am-4pm; Fri, 9am - 6pm; Sat, 9am - 1pm; Sun, closed
2.0 1
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When you hear jokes about the bank with no customer service that takes advantage of you and requires a manager's manager to solve something they must be talking about Ohio Savings. I was a customer for 7 years. During that time they credited a check that I deposited to someone else that required me to make 3 phone calls, visit a branch, and wait 8 weeks for them to investiage to solve it. Changing address at time of move was almost as painful. Icing on the cake was there interest rate was really low so I decided to go through the hassel of switching banks. When I closed my account, they did not try to keep me, but commented, we could have switched your account to one with a better rate because your balance qualifies- well then why wait till I close the account to stop screwing me?

2
★★☆☆☆

When you hear jokes about the bank with no customer service that takes advantage of you and requires a manager's manager to solve something they must be talking about Ohio Savings. I was a customer for 7 years. During that time they credited a check that I deposited to someone else that required me to make 3 phone calls, visit a branch, and wait 8 weeks for them to investiage to solve it. Changing address at time of move was almost as painful. Icing on the cake was there interest rate was really low so I decided to go through the hassel of switching banks. When I closed my account, they did not try to keep me, but commented, we could have switched your account to one with a better rate because your balance qualifies- well then why wait till I close the account to stop screwing me?

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