Heins Jewelers

★★★★★
  • 2843 Taylor Road Ext

    Reynoldsburg, OH 43068

    Map & Directions
  • 614-863-4104

About Heins Jewelers

Hours
Mon-Fri 10am-6pm, Sat 10am-4pm

Shopping

Shopping
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I have a class ring that is very special to me. After 22 years of wear it flattened out and broke on the underside. I took it to a couple jewelers who said it was a lost cause because it was too worn and repairs would cause the diamond to

3
★★★★★

I have a class ring that is very special to me. After 22 years of wear it flattened out and broke on the underside. I took it to a couple jewelers who said it was a lost cause because it was too worn and repairs would cause the diamond to

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My fiance and I are getting married June 1. We ordered one of our wedding bands from them and were told they would be ready in 3 weeks. 4.5 weeks later we still have not heard from them so I stopped in to check on the progress. They

3
★★★★★

My fiance and I are getting married June 1. We ordered one of our wedding bands from them and were told they would be ready in 3 weeks. 4.5 weeks later we still have not heard from them so I stopped in to check on the progress. They

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Presented with my two teenage girls to exchange the $50 gift certificates each had received at Christmas. The girls were both excited and looking forward to the shopping experience. When we arrived we were greeted by a male employee

3
★★★★★

Presented with my two teenage girls to exchange the $50 gift certificates each had received at Christmas. The girls were both excited and looking forward to the shopping experience. When we arrived we were greeted by a male employee

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I just got some work done on my wedding band, and decided to look around. I found a awesome diamond necklace, and feel in love. They gave me such a great price, that I couldn't say no. Thanks, I will be doing all my business with

3
★★★★★

I just got some work done on my wedding band, and decided to look around. I found a awesome diamond necklace, and feel in love. They gave me such a great price, that I couldn't say no. Thanks, I will be doing all my business with

.

just had a battery changed ------- very quick service ---------even got a warranty with it

3
★★★★★

just had a battery changed ------- very quick service ---------even got a warranty with it

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I found the staff to be rather rude, won't return.

3
★★★★★

I found the staff to be rather rude, won't return.

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I have been a long time customer of Heins Jewelers. I have nothing but great things to say about their professionalism and service. I have purchased many items from them with total satisfaction. They are the only jewelers I trust with my

3
★★★★★

I have been a long time customer of Heins Jewelers. I have nothing but great things to say about their professionalism and service. I have purchased many items from them with total satisfaction. They are the only jewelers I trust with my

.

I have taken all of my jewelry to Heins Jewelers for repair. I don't let anyone but Heins Jewelers change my batteries on my watches anymore. I've learned my lesson.

Bert and David have sized rings for me, repaired watches - too many to

3
★★★★★

I have taken all of my jewelry to Heins Jewelers for repair. I don't let anyone but Heins Jewelers change my batteries on my watches anymore. I've learned my lesson.

Bert and David have sized rings for me, repaired watches - too many to

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Just had some jewelry resized - Cannot say enough about the service I received. Very professional staff that make you feel welcome when you are in the store. They do not hound you or put pressure on you.

3
★★★★★

Just had some jewelry resized - Cannot say enough about the service I received. Very professional staff that make you feel welcome when you are in the store. They do not hound you or put pressure on you.

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a day ago my daughter a pickerington resident was at children's hospital her son was being operated on. while at the hospital her home was being robbed by her daughter's boyfriend. the worst thing was that he took the jewrly down to heins

3
★★★★★

a day ago my daughter a pickerington resident was at children's hospital her son was being operated on. while at the hospital her home was being robbed by her daughter's boyfriend. the worst thing was that he took the jewrly down to heins

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My wife had taken a Gucci watch in to have the battery replaced. They took so long working on the watch that she asked if there was a problem. The younger male, (craig)? replied saying that he was having a problem opening the watch and had

3
★★★★★

My wife had taken a Gucci watch in to have the battery replaced. They took so long working on the watch that she asked if there was a problem. The younger male, (craig)? replied saying that he was having a problem opening the watch and had

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I recently had Heins Jewelers re-size both my engagement ring and 2 anniversary bands. I asked for an estimate on having the engagement ring shank reconstructed as it is rather thin. I received a call the next day stating the goldsmith doesn't feel it needs reconstucted and they will proceed with resizing. I was pleased as I felt that this meant I would avoid some costs! Imagine how I felt when I went in today to pick them up and all 3 of the rings are thinner and uneven/warped. The woman helping me expressed apologies for the my dissatisfaction and called a gentleman over. He told me that he didn't know if they were more thin or not as he did not check the rings in! I was completely surprised at an employee speaking to a customer in this manner especially after I told them theyy were definitely thinner. Before I left I explained to the woman helping me that they lost a customer over this and the goldsmith should know that he did an unacceptable job. She started to call the gentleman over again and I told her he didn't care as he simply walked away and "hid" in an office after telling me that he didn't know they were thinner. My conlcusion is that Heins Jewelers: a) does not care about customer satsifaction and b) has an incompetent goldsmith. Unfortuantely for them, they have lost customer!

0
★☆☆☆☆

I recently had Heins Jewelers re-size both my engagement ring and 2 anniversary bands. I asked for an estimate on having the engagement ring shank reconstructed as it is rather thin. I received a call the next day stating the goldsmith doesn't feel it needs reconstucted and they will proceed with resizing. I was pleased as I felt that this meant I would avoid some costs! Imagine how I felt when I went in today to pick them up and all 3 of the rings are thinner and uneven/warped. The woman helping me expressed apologies for the my dissatisfaction and called a gentleman over. He told me that he didn't know if they were more thin or not as he did not check the rings in! I was completely surprised at an employee speaking to a customer in this manner especially after I told them theyy were definitely thinner. Before I left I explained to the woman helping me that they lost a customer over this and the goldsmith should know that he did an unacceptable job. She started to call the gentleman over again and I told her he didn't care as he simply walked away and "hid" in an office after telling me that he didn't know they were thinner. My conlcusion is that Heins Jewelers: a) does not care about customer satsifaction and b) has an incompetent goldsmith. Unfortuantely for them, they have lost customer!

 

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