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Best Buy

888-350-3183

650 Eastgate South Dr, Eastgate Pavillion Cincinnati, OH 45245

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Message from Best Buy

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Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.

Editorial by Citysearch

In Short
The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriving in the squad's signature black-and-white VW Bugs).

Key Points

  • Consumer Electronics
  • Personal Computers & Software
  • Home Appliances

The Inside Scoop

  1. Know Before You Go - Sorry Mac-ophiles, the Geek Squad only serves PCs.
  2. Save Money - All tasks prepriced at a flat rate--no by-the-hour billing or nasty surprises when it's time to pay.
  3. Look Good - Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
  4. The Extras - If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
  5. Know Before You Go - Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.

Editorial and merchant content by Citysearch

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Insider Pages Reviews for Best Buy

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dvd-rom drives

by mark n.

I went there to purchase a dvd-rom drive with a SATA connection. They had 10 different models but everything was still EIDE on the shelf. Motherboards have had SATA for years now and I'm surprised I again found nothing I could buy there. I had a similar issue six months ago looking for a GeForce video card. Go to Micro Center instead; they had six SATA units in stock and the pricing was about $20.00 less when comparing similar models in EIDE format.

Posted 09/22/08 | Report Abuse

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Great electronics

by Matt E. | insider Insider | Rank: 14,842

Best buy is a great place to buy any and all your electronic needs they have most everything and they have cds from most every artist. My only complaint is when you go during christmas time there is just way to many people in the store

Posted 10/27/05 | Report Abuse

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service

by sarah B. | insider Insider | Rank: 21,103

The people her were very helpful on helping me find exactly what i needed. The store also has a great selection and good prices. Their products all top of the line and as from past experience customer service and warentys are great from here.

Posted 08/17/05 | Report Abuse

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Very Helpful

by Amanda B. | insider Insider | Rank: 30,799

We have shopped at this Best Buy for a few years now and have been very pleased with the service and helpfullness of the employees. We have bought computers, stereos and phones here and have never had a problem.

Posted 06/28/05 | Report Abuse

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