ACTION MAIDS

★★☆☆☆

About ACTION MAIDS

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  • House Cleaning
Details
  • Maid & Butler Service

Personal Services

Personal Services
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3914 Lee Road Cleveland, OH

2.1 10
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Do not hire!!!

Action Maids is the worst...I'm shocked that they are able to stay in business.

To make a long story short, we moved into a rental house that was supposed to be cleaned by Action Maids before we moved in. When we arrived at the house, it was still completely filthy. The toilet was dirty, bathroom cabinets and closet shelves had old dirt and hair still on them...and the kitchen? Yuck. There was hair, old pieces of food and debris in the fridge, and all around in the cabinets. Countertops were dirty and so were windowsills. Light fixtures and fans were still dusty!

We called our rental manager to complain and she totally took our side. She made them come back, but they did a half ass job on the second time too!!! They came back for maybe like 20-30 min. and I practically had to spell out what they needed to do over. This is the kicker...they needed a broom and dust pan to sweep out the fireplace. What kind of maid service doesn't travel with a dust pan??? They also didn't wipe down my stainless steel appliances because they told me "that takes a special cleaning product and we don't carry that with us." What??

I also forgot to mention that I spoke with the manager while trying to reschedule the do-over cleaning and she was really bitchy about it.

I don't know, this might turn me off from cleaning maid services forever! Do it yourself and have peace of mind that it was done right!!

1
★☆☆☆☆

Do not hire!!!

Action Maids is the worst...I'm shocked that they are able to stay in business.

To make a long story short, we moved into a rental house that was supposed to be cleaned by Action Maids before we moved in. When we arrived at the house, it was still completely filthy. The toilet was dirty, bathroom cabinets and closet shelves had old dirt and hair still on them...and the kitchen? Yuck. There was hair, old pieces of food and debris in the fridge, and all around in the cabinets. Countertops were dirty and so were windowsills. Light fixtures and fans were still dusty!

We called our rental manager to complain and she totally took our side. She made them come back, but they did a half ass job on the second time too!!! They came back for maybe like 20-30 min. and I practically had to spell out what they needed to do over. This is the kicker...they needed a broom and dust pan to sweep out the fireplace. What kind of maid service doesn't travel with a dust pan??? They also didn't wipe down my stainless steel appliances because they told me "that takes a special cleaning product and we don't carry that with us." What??

I also forgot to mention that I spoke with the manager while trying to reschedule the do-over cleaning and she was really bitchy about it.

I don't know, this might turn me off from cleaning maid services forever! Do it yourself and have peace of mind that it was done right!!

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TERRIBLE ?? THE WORST!!
Do not hire this company!
We contacted Action Maids to schedule a one-time, special cleaning for several rooms in a house that had been vacant for quite some time. The appointment-setter made notes about our special cleaning needs and confirmed they??d be able to do the job. They did TERRIBLE WORK! They arrived only with an upright vacuum, so couldn??t vacuum all of the wood floors, baseboards, window sills, cobwebs, etc. We should have sent them away, but they promised they could clean everything well with rags. They did a terrible job and left lots for us to clean and re-clean. They also lied about the cleaning they did in the bathrooms, telling me that the dirt left was hard water deposit and stains that couldn??t be removed. Later, I easily removed all of the dirt/scum with a sponge and Comet. We couldn??t rely on them to come back to re-clean because we had family members arriving to stay in the house that night. So, we re-cleaned everything ourselves, working until nearly 3am. Since then, I??ve talked to a manager about the poor cleaning 4 times and each time was told the company owner, Robert, would be calling me to resolve this. Robert never called. I also left 3 voicemail messages for Robert, but he never bothered to call. TERRIBLE COMPANY AND OWNER!

1
★☆☆☆☆

TERRIBLE ?? THE WORST!!
Do not hire this company!
We contacted Action Maids to schedule a one-time, special cleaning for several rooms in a house that had been vacant for quite some time. The appointment-setter made notes about our special cleaning needs and confirmed they??d be able to do the job. They did TERRIBLE WORK! They arrived only with an upright vacuum, so couldn??t vacuum all of the wood floors, baseboards, window sills, cobwebs, etc. We should have sent them away, but they promised they could clean everything well with rags. They did a terrible job and left lots for us to clean and re-clean. They also lied about the cleaning they did in the bathrooms, telling me that the dirt left was hard water deposit and stains that couldn??t be removed. Later, I easily removed all of the dirt/scum with a sponge and Comet. We couldn??t rely on them to come back to re-clean because we had family members arriving to stay in the house that night. So, we re-cleaned everything ourselves, working until nearly 3am. Since then, I??ve talked to a manager about the poor cleaning 4 times and each time was told the company owner, Robert, would be calling me to resolve this. Robert never called. I also left 3 voicemail messages for Robert, but he never bothered to call. TERRIBLE COMPANY AND OWNER!

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?I was so impressed! I've never had such a clean home. I'm very picky, almost OCD about having a spotless home but I couldn't find a speck of dirt after they cleaned. I highly recommend Action Maids above any other maid service.

5
★★★★★

?I was so impressed! I've never had such a clean home. I'm very picky, almost OCD about having a spotless home but I couldn't find a speck of dirt after they cleaned. I highly recommend Action Maids above any other maid service.

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I have had Action Maids clean my home and they did a fantastic job. The quality of their work and work ethic was something to be seen. I have used other services in the past that didn't even come close to this Action Maid team!! I tell everyone that is even thinking about hiring house cleaners to call them!! Top quality work at a great price!!

5
★★★★★

I have had Action Maids clean my home and they did a fantastic job. The quality of their work and work ethic was something to be seen. I have used other services in the past that didn't even come close to this Action Maid team!! I tell everyone that is even thinking about hiring house cleaners to call them!! Top quality work at a great price!!

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11/12/10 - We just hired Action Maids for their services yesterday for our vacant condo which we are renting and have renters moving in in a couple of weeks. We went back today to check on the condo and you CAN NOT even tell that anyone was in there and tried to clean the condo. The condo was not in terrible condition, but had crumbs, dust, dirty sinks, dirty fans, just needed to be cleaned and NOTHING. No vacuum marks, place wasnt vacuumed.

When I called to request the service I didn't know what to ask for since I never used a cleaning service before so I was throwing out some "questions" to the service rep asking if they would clean the cupboards, refrigerator, etc.. and she said yes, that it was all standard. So I didn't bother to be precise with the list of things to be cleaned, thought it would be self explanatory when the maids walked in on what to clean... you see cob webs and dust balls on the floor, mmmm maybe you should clean that. You see toothpaste in the bathroom sink, mmmm maybe that should be cleaned. Tub still had filth, hair and tub scum on the it and never touched. We had a built in book case where only one shelf was half ass wiped down and the other still had dirt when you ran your finger across it. Washer and Dryer and dirt and crap on top and that wasnt wiped down. We had rocks and debri in our foyer from people walking through and not picked up.

I could have done a better job, but called them because we live far away from the condo and have 3 young toddlers and work full time so you'd think if we hired 2 people to clean the place they could do a standard job.. it was beyond below par

We called them back today and I was so mad I was kind of irrate on the phone and they are scheduled to go back tomorrow to clean it. I will submit a follow up on how they did the 2nd time. I did request that the same team not be permitted to clean the condo as they are subpar workers and if I could bi-rate them on this review I would. Who can work like that, take peoples money and feel good about themselves when they walk out the door. UNBELIEVABLE to me! Waste of $144.50

1
★☆☆☆☆

11/12/10 - We just hired Action Maids for their services yesterday for our vacant condo which we are renting and have renters moving in in a couple of weeks. We went back today to check on the condo and you CAN NOT even tell that anyone was in there and tried to clean the condo. The condo was not in terrible condition, but had crumbs, dust, dirty sinks, dirty fans, just needed to be cleaned and NOTHING. No vacuum marks, place wasnt vacuumed.

When I called to request the service I didn't know what to ask for since I never used a cleaning service before so I was throwing out some "questions" to the service rep asking if they would clean the cupboards, refrigerator, etc.. and she said yes, that it was all standard. So I didn't bother to be precise with the list of things to be cleaned, thought it would be self explanatory when the maids walked in on what to clean... you see cob webs and dust balls on the floor, mmmm maybe you should clean that. You see toothpaste in the bathroom sink, mmmm maybe that should be cleaned. Tub still had filth, hair and tub scum on the it and never touched. We had a built in book case where only one shelf was half ass wiped down and the other still had dirt when you ran your finger across it. Washer and Dryer and dirt and crap on top and that wasnt wiped down. We had rocks and debri in our foyer from people walking through and not picked up.

I could have done a better job, but called them because we live far away from the condo and have 3 young toddlers and work full time so you'd think if we hired 2 people to clean the place they could do a standard job.. it was beyond below par

We called them back today and I was so mad I was kind of irrate on the phone and they are scheduled to go back tomorrow to clean it. I will submit a follow up on how they did the 2nd time. I did request that the same team not be permitted to clean the condo as they are subpar workers and if I could bi-rate them on this review I would. Who can work like that, take peoples money and feel good about themselves when they walk out the door. UNBELIEVABLE to me! Waste of $144.50

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I worked for this company for two days THREE WEEKS ago, and was HIGHLY disappointed with the low quality of the work we were expected to do. I saw a manager only mop half the floor because time was limited, and they charge $70/hour! Ridiculous! I am STILL waiting on a paycheck THREE WEEKS later, and I'm starting to think they don't plan on paying me at all! Horrible business.

1
★☆☆☆☆

I worked for this company for two days THREE WEEKS ago, and was HIGHLY disappointed with the low quality of the work we were expected to do. I saw a manager only mop half the floor because time was limited, and they charge $70/hour! Ridiculous! I am STILL waiting on a paycheck THREE WEEKS later, and I'm starting to think they don't plan on paying me at all! Horrible business.

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They are HORIBLE you have to go by their two hour window and sometimes they show up and sometimes they wont, they also make their employees scrub floors like slaves and use harsh chemicals i wont recomment this place to nobody they are horrible and irresponsible. go somewere else trust me save ur money...

1
★☆☆☆☆

They are HORIBLE you have to go by their two hour window and sometimes they show up and sometimes they wont, they also make their employees scrub floors like slaves and use harsh chemicals i wont recomment this place to nobody they are horrible and irresponsible. go somewere else trust me save ur money...

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They give a two hour window so we had to take off work to wait. Two hours passed and no show and no call. My husband and I left a few minutes later so he could get a hair cut then I called them and told them no one had ever shown up, the office said they just must be a few minutes late because of weather but it's a TWO hour window so I said i'm sorry i'm not waiting anymore. THEN well after the window they call and say oh we're here we've bee downstairs the whole time (it's a highrise) trying to get in. What they didn't know is I had had my husband waiting in the lobby for the last 45 minutes so until at least a few minutes after the appt. they weren't there. They knew it was a vacant apt so someone had to wait with nothing to do (not like home with tv, chores, etc) and didn't even bother to call! Then they were late and tried to lie about it!

1
★☆☆☆☆

They give a two hour window so we had to take off work to wait. Two hours passed and no show and no call. My husband and I left a few minutes later so he could get a hair cut then I called them and told them no one had ever shown up, the office said they just must be a few minutes late because of weather but it's a TWO hour window so I said i'm sorry i'm not waiting anymore. THEN well after the window they call and say oh we're here we've bee downstairs the whole time (it's a highrise) trying to get in. What they didn't know is I had had my husband waiting in the lobby for the last 45 minutes so until at least a few minutes after the appt. they weren't there. They knew it was a vacant apt so someone had to wait with nothing to do (not like home with tv, chores, etc) and didn't even bother to call! Then they were late and tried to lie about it!

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They make all of their employees use harsh chemicals on their hands, causing skin rashes. I won't support a company that does that to their staff. I would not recommend this company to anyone

1
★☆☆☆☆

They make all of their employees use harsh chemicals on their hands, causing skin rashes. I won't support a company that does that to their staff. I would not recommend this company to anyone

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Action Maids is a surprisingly nice business. When I called for a maid they were very nice and energetic. The maids came promptly and when they were done, the house was spotless. Best of all is knowing that you can trust them to do a good job and not take anything like some other maid services. Over all, Action Maids is a wonderful business.

4
★★★★☆

Action Maids is a surprisingly nice business. When I called for a maid they were very nice and energetic. The maids came promptly and when they were done, the house was spotless. Best of all is knowing that you can trust them to do a good job and not take anything like some other maid services. Over all, Action Maids is a wonderful business.

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More about ACTION MAIDS

ACTION MAIDS provides house cleaning services by a team of two screened, trained, uniformed cleaning professionals.

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