Vocational Rehabilitation Center

★★★☆☆

About Vocational Rehabilitation Center

Government

Government
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Veterans Affairs

209 E Jackson St Centerville, AR

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Veterans Affairs

209 E Jackson St Centerville, AR

2.5 2
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I have shopped this thrift store for over 10 years, sometimes spending 100s of dollars a month, and have always found the cashiers polite, cheerful and helpful....I cannot say a nice word for the manager on duty tonight, December 1st.
When I returned a defective video tape, the cashier was very nice, and said he would give credit when I finished shopping. When I finished shopping, I went back to the same cashier, who rang up over $50 in purchases. The manager came over and refused to credit the $3 defective tape towards my purchase. I told them there is no way to preview a video tape as there is NO VCR AVAILABLE and no way to view it in the store. She rudely walked away.without saying a word.... Customers do not need to be treated improperly by the manager of the store and I will not shop there anymore.
There are better-run and more politely managed stores in the Cincinnati area....this is not one of them, and I give it one star.....would give it part of a star if that were possible.....who needs bad treatment of a customer by a very rude, crude, superannuated , grumpy and disgruntled manager!!!!!

PROS: used to be a very nice store
CONS: this particular manager should be retired NOW.

1
★☆☆☆☆

I have shopped this thrift store for over 10 years, sometimes spending 100s of dollars a month, and have always found the cashiers polite, cheerful and helpful....I cannot say a nice word for the manager on duty tonight, December 1st.
When I returned a defective video tape, the cashier was very nice, and said he would give credit when I finished shopping. When I finished shopping, I went back to the same cashier, who rang up over $50 in purchases. The manager came over and refused to credit the $3 defective tape towards my purchase. I told them there is no way to preview a video tape as there is NO VCR AVAILABLE and no way to view it in the store. She rudely walked away.without saying a word.... Customers do not need to be treated improperly by the manager of the store and I will not shop there anymore.
There are better-run and more politely managed stores in the Cincinnati area....this is not one of them, and I give it one star.....would give it part of a star if that were possible.....who needs bad treatment of a customer by a very rude, crude, superannuated , grumpy and disgruntled manager!!!!!

PROS: used to be a very nice store
CONS: this particular manager should be retired NOW.

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Most Goodwills are the same. They all follow the same format and generally carry the same type of used merchandise. This store is no exception. The difference lies in the customer service. The staffs at this Goodwill location are really helpful and friendly. They are chatty and fun to be around. They also remember their regular customers and are happy to help you get the best deals.

4
★★★★☆

Most Goodwills are the same. They all follow the same format and generally carry the same type of used merchandise. This store is no exception. The difference lies in the customer service. The staffs at this Goodwill location are really helpful and friendly. They are chatty and fun to be around. They also remember their regular customers and are happy to help you get the best deals.

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